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AI E-mail for Multi-site Groups. A shared inbox for multi-location businesses.

AI E-mail is a shared inbox for multi-location businesses where every mail to the group address or to a branch's own address lands on its desk. Lisa reads it, attaches it to the customer and writes the answer from your knowledge, and each desk decides whether she sends it or a person approves first.

TRY AI E-MAIL FREENo credit card · Ready in 2 minutes

Ready to buy? See plans & pricing ›

7 days free · per company, never per seat · nothing to install

Zanus AI · AI E-mail · Needs you

Needs you

Needs you gathers the branch mails a person must decide, from every desk and mailbox, with Lisa's proposal and Do it beside each.

Easy setupSet up everything just by talking to Lisa AISee how ›

You“Let Lisa answer and send on the branch desks; keep Billing for approval.”

Lisa“The branch desks are set to Lisa answers and sends, and Billing stays on a person's approval. Apply?”

You talk. Lisa sets it up. Applied only on your yes.

How Multi-site Groups use it

A mail to the downtown desk asks for its holiday hours; Lisa's answer waits in Ready to send for one click.

A complaint about the airport store lands in Needs you with Lisa's proposal, for the manager of that store to decide.

A branch manager leaves; her open threads and contacts move to her successor in one audited step, with a summary mail.

REAL AI - the whole Front Office is AI, not old software with an AI button.

What’s included

Your own sending domain, set up and warmed for you; replies land in Front Office, not in a personal inbox
Drafts and answers from your approved knowledge, in the customer's language; approve each one or let it send under rules you set
Take over any thread and send from your own address; connect your Google or Microsoft mailbox for personal mail
Every thread on the customer's record; a reply stops any running follow-up and alerts the owner
Templates written from your knowledge; deliverability report, bounces, complaints, engagement
Attachments, quotes and confirmations sent from the same place; nothing typed twice

Available on its own or inside a solution · See pricing › · Per company, never per seat.

Everything AI E-mail does, for every business ›

Works withLisa, your AI assistant AI Follow-up AI Quoting AI Booking AI Tickets AI Returns & Warranty

One desk per site

Email triage for multi-location teams, desk by desk

A desk per branch

In one group email inbox for branches, name a desk for each location, or for each region, with its own address, colour and count of open conversations, beside Sales, Billing and the group address.

The answer already written

For most desk mails the reply waits in Ready to send, written from the group's knowledge and that branch's facts; staff read it, change a word and send.

Assigned inside the branch

Mail on a branch desk can stay with nobody until taken, go in turns among the people of that desk, or always to one named person, who is told.

Bulk mail out of the way

Newsletters and notifications leave the branch desks, read once by Lisa for a customer hiding in them, who is pulled back to the desk.

AI E-mail for Multi-site Groups, trade by trade

By industryRestaurants Retail Stores Enterprise Groups Healthcare Hospitality Auto Dealers Property Management Banks & Credit Unions Home Services Consulting Firms Hardware & Electronics Law Firms

Questions & answers

AI E-mail for Multi-site Groups: questions & answers

Can one shared inbox serve every location?

Yes. In a shared inbox for multiple locations, each desk is a department you name with its own address, so the group address, each branch and billing can each have one. Lisa reads every mail, finds the contact and prepares the answer, and Needs you gathers only what a person must decide.

Who reads each location's mail?

Each person reads the desks their mail scope covers, so a branch manager can work her own desk while head office sees all of them. Narrow the scope for anyone who should not read Billing or HR.

Does Lisa send replies without a person?

Only on the desks where you allow it. By default Lisa writes and a person approves; a desk can move to Lisa answers and sends, or stay with a person writing. Whatever a desk's setting, a request to cancel an order or change an address goes to a person at the branch.

Can each branch answer customers in their own language?

Yes. With AI email for franchise locations, a mail in another language is read to the branch in its own, with numbers and dates checked, and the reply can carry the customer's language beside the words the staff wrote.

How do branch desks keep their response time?

Each desk has its own response time, four hours by default, counted in working hours or around the clock. Overdue lists the customer mail past it, and Unassigned shows what nobody at the branch has taken yet.

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