ZANUS FRONT OFFICE FOR MULTI-SITE — EMAIL, ROUTED BY SITE

The group inbox that answers itself — and routes the rest to the right site.

Info-at-group-address receives everything: a booking change for one clinic, a complaint about one restaurant, a question about one branch’s hours, an invoice query for one region, a supplier for head office. The AI reads each message, identifies the location and department it belongs to, answers the routine from the shared knowledge plus that site’s details, in the customer’s language, and routes the rest to the right desk with a draft ready. Each location’s own address is handled the same way.

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Try it free 7 days on your own business · no credit card · per company, never per seat

REAL AI - the whole Front Office is AI, not old software with an AI button. Give it your website: it learns your company, works from your approved knowledge and gets better with every answer you approve.

Live on this site right now — the assistant in the corner is the product · Award-winning AI — CES · ISE · TMCnet

AI E-mail — department inboxes, MY INBOX, the thread and the AI reply

The real Mail menu: department inboxes on the left, the thread in the middle, the AI reply on the right.

What it does

Sorted by site and department

Which location, which team — read from the message, not from the subject line. Misaddressed emails reach the right site the same minute.

Answered in the site’s name

Hours, directions, how to book, what to bring, order status — replied from that location’s facts, signed as that location.

Sensitive threads wait

A dispute, a coverage question, a complaint about staff — routed to the site manager or the group desk with the thread summarized.

Inside AI E-mail — the real screens

Click a tab. Every picture is the live Front Office, not a mockup — the left menu is the whole product.

AI E-mail — the mailbox — The mailbox everybody knows: department inboxes, MY INBOX, the thread and the AI reply beside it.

Start free — see it on your own group7 days · no credit card · nothing to install. Give it your website and it is yours to test.

Keep Gmail or Outlook. Reply from Front Office.

Each person forwards a copy of his mailbox to his Front Office address and reads and replies in Front Office; a copy stays in his own mailbox; replies go out from your company’s own domain. Nothing to migrate, nothing to cancel.

Your addresses, your domain — customers see nothing change
A copy always stays in the person’s own mailbox
A direct connection to Microsoft 365 and Gmail is coming

Mail forwarded from your existing mailbox, answered in Front Office

AI RESPOND — the whole reply written from the thread, the history and the knowledge

AI RESPOND — the whole reply, written for you

Lisa writes the reply from the thread, the customer’s history and the company’s knowledge; the person reads it and sends. Ask for changes in plain words. The same knowledge base answers the phone and the chat — one truth on every channel.

Summarise a thread, translate it, read it aloud
“Make a quote for 5 units at 10% discount and attach it” — done, inside that person’s discount authority; above it, the quote waits for approval
Per department: AI drafts and a person approves · AI answers alone · people only

Available on its own — or inside a solution

One subscription per company — never per seat. Your whole team uses it, on their own phones, at no extra charge; add operators only for the people who run the dashboard. See pricing → · Try it free 7 days, no credit card →

Software your team operates — or an AI Front Office that does the work? This capability is part of one integrated Front Office: enable it when you need it, and the AI runs it with the rest.

Questions, answered

Do our locations keep their own email addresses?

Yes. Connect the group mailbox and each location’s mailbox; the AI drafts and sends from the right one under your rules, and every message stays on the shared customer record. Routine answers can go out automatically; anything you mark sensitive waits for one click at that site.

Which solution includes it?

Available on its own or inside a solution. Which solution includes what: see pricing.

Try it free on your own group. 7 days. No credit card.

Give it your website. It learns your company. Then call it, chat with it, e-mail it — and decide. Nothing to install, nothing to cancel.

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