Front Office AI · Multi-site

ZANUS FRONT OFFICE FOR MULTI-SITE — ONE GROUP RECORD

One customer record across every location — written by the AI, read by role.

The customer who bought at one store, called another and complained to the group is one person, not three files. Every call, chat, email, form, booking and request lands on one record, tagged with the site and department that handled it. The AI fills it in from the conversations it had — no site types notes after the call — and applies the group’s qualification and routing rules, with local exceptions where you allow them. Roles decide who reads what.

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Try it free 7 days on your own business · no credit card · per company, never per seat

REAL AI - the whole Front Office is AI, not old software with an AI button. Give it your website: it learns your company, works from your approved knowledge and gets better with every answer you approve.

Live on this site right now — the assistant in the corner is the product · Award-winning AI — CES · ISE · TMCnet

Contacts & Leads — the CRM: contacts, companies, qualification

The real Contacts & Leads menu: end customers, companies, resellers, import review — one record per human, every touch attached.

What it does

One person, every site

Contact details, language, the locations they deal with, every conversation and booking across the group — written by the AI as it talks.

Tagged by site and department

Each touch carries its location and team, so the store manager filters their customers and head office reads the whole journey.

Group rules, local exceptions

Qualification rules and routing set once for the group; a region or department may carry its own rules where you decide.

Inside the CRM — the real screens

Click a tab. Every picture is the live Front Office, not a mockup — the left menu is the whole product.

Contacts & Leads — the CRM: contacts, companies, qualification
The Front Office CRM: every contact with its channel, company, industry and reference, the qualification status, the running follow-up sequence, the full timeline, the buying committee per company, the Import review queue and the Blacklist.
Start free — see it on your own group7 days · no credit card · nothing to install. Give it your website and it is yours to test.

End customers, companies, resellers — three tabs, one truth

Contacts & Leads keeps end customers, the companies they belong to and your reseller network in one menu. A company card shows every stakeholder, the combined timeline and the health score; a reseller card shows their leads, approvals and web code.

  • Contact → company → buying committee, mapped by the AI
  • Health score 0–100 with the WHY on every record
  • Reseller applications, approvals and their own lead flow
Contacts & Leads — 🏢 Companies
Contacts & Leads — End customers

Qualification: the rules are yours, the work is the AI’s

Set what a qualified lead means for YOUR business: minimum budget, decision timeline, the fit questions the AI must ask, whether free-mail addresses count, which competitors’ employees to filter out. The AI asks in the conversation, scores the answers, and routes: qualified → demo or booking; unqualified → polite close; unsure → NEEDS HUMAN.

  • Rules per department or funnel
  • Competitor domains and free-mail screening built in
  • Every score explained by the answers that produced it

Import review: old lists become live records

Trade-show badges, purchased lists, exports from a retired CRM — import them, review the AI’s matching (duplicates merged, companies recognized, junk flagged), then let the funnels work them.

  • Duplicate detection and company matching
  • Junk and competitor rows flagged before they pollute your base
  • Hands the clean list to Marketing funnels
Contacts & Leads — Import review

Available on its own — or inside a solution

One subscription per company — never per seat. Your whole team uses it, on their own phones, at no extra charge; add operators only for the people who run the dashboard. See pricing →  ·  Try it free 7 days, no credit card →
Software your team operates — or an AI Front Office that does the work? This capability is part of one integrated Front Office: enable it when you need it, and the AI runs it with the rest.

Questions, answered

Can one site see another site’s customers?

Only according to the roles and permissions you set: a site sees its own customers, a region its sites, head office everything. A customer served by two locations is one record with both histories — visible to those allowed to see each part.

Does this replace the systems each location runs?

No. It is the front-office layer in front of your dealer, practice, franchise or branch systems: conversations, bookings, requests and follow-ups. Connectors write contacts and bookings back. Available on its own or inside a solution — see pricing.

Try it free on your own group. 7 days. No credit card.

Give it your website. It learns your company. Then call it, chat with it, e-mail it — and decide. Nothing to install, nothing to cancel.

Start free
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