Winner CES 2026 · ISE 2026 · TMCnet 2026

AI CRM for Multi-site Groups. A CRM for multi-location businesses, one record per customer.

AI CRM is a CRM for multi-location businesses that fills itself from the calls, chats, forms and e-mails of every location. Each customer is one record across the group, with the whole story on a timeline, newest first. It is a CRM for the customers of your locations, not for selling franchises or recruiting franchisees.

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7 days free · per company, never per seat · nothing to install

Zanus AI · AI CRM · Deal and timeline

CRM for multi-location businesses: a deal's stage history beside the customer's whole timeline, real Zanus AI screen

Deal and timeline

Each stage change of a deal, when, by whom and why, beside the customer's full timeline of e-mails, orders and forms.

Easy setupSet up everything just by talking to Lisa AISee how ›

You“Add a Location field to every contact, with our twelve branches as the choices.”

Lisa“I'm adding a Location choice field to every contact, listing your twelve branches. Apply?”

You talk. Lisa sets it up. Applied only on your yes.

How Multi-site Groups use it

A customer who called the north store and booked at the south store is one contact, with both moments on his timeline.

Each branch manager owns the deals of her location and works from a board filtered by owner, saved as her own view.

Before calling back a customer of the airport branch, the manager presses Brief me and reads one page about him.

REAL AI - the whole Front Office is AI, not old software with an AI button.

What’s included

Every person and company qualified from the conversations, health score with its WHY, gauges, photo, LinkedIn; nothing typed by your staff
Deals with stages, probability and expected close, created and moved by the events themselves: lead qualified → demo → quote → won
Tasks and to-dos assigned to your people, from the AI or by hand, with reminders; calls, meetings and notes logged on the record
Your own fields on contacts, companies and deals; saved views; tags and segments; record ownership
Pipeline forecast weighted by probability; win / loss review; "ask your pipeline" in plain language
Basic contacts and companies stay in every Front Office, this item adds the qualification, the pipeline and the forecast

Add it to any contact channel — AI Phone, AI Webchat, AI E-mail or AI Web Forms — or get it inside a solution · See pricing › · Per company, never per seat.

Everything AI CRM does, for every business ›

Works withAI Phone AI Webchat AI Web Forms AI Demo AI Quoting AI Booking AI Follow-up AI Tickets AI Returns & Warranty AI Calls Transcripts AI Marketing

One record, every site

A CRM for multi-location businesses that fills itself

Every channel, every branch

A name with an e-mail or a phone, given to any location on a call, a chat, a form or a mail, becomes a contact with the source on the row.

The whole story on one timeline

In a CRM for multiple locations, bookings at one site, a complaint at another and a quote from a third sit on one timeline, every event on every channel, newest first.

A health score with its reason

Each contact carries a health score from 0 to 100 whose tooltip says why it moved, and READY TO BUY lists the people with buying signals in the last two weeks.

Local time on every contact

The time zone comes from the country, so the AI's e-mails to a customer of a branch abroad wait for seven in the morning to seven in the evening his time.

Franchise CRM, read right

A franchise crm for your customers, not for franchise sales

What it is

The record of every customer your units serve: who they are, what they asked, what they booked, the deals that opened and the tasks due, kept by the Front Office itself.

What it is not

It does not track franchise prospects, territories, franchise fees or the recruitment of new franchisees. Those belong to the franchisor's development team and its own tools.

Fields of your own

Add fields to contacts, companies and deals, as text, number, date or choice, so a Location, a region or a brand sits on every record.

AI CRM for Multi-site Groups, trade by trade

By industryRestaurants Retail Stores Enterprise Groups Healthcare Hospitality Auto Dealers Property Management Banks & Credit Unions Home Services Consulting Firms Hardware & Electronics Law Firms

Questions & answers

AI CRM for Multi-site Groups: questions & answers

What is a CRM for multi-location businesses?

A CRM that keeps every customer of every location on one record, so the group knows a person whichever branch he called, visited or wrote to. AI CRM fills itself: each call, chat, form and mail lands on the contact's timeline with its source, and deals open on the first sales signal.

Is it a franchise CRM for selling franchises?

No. Franchise development and franchisee recruiting are a different job. AI CRM is the customer side: the people who call, book and buy at your locations, with their story, their deals and their tasks, written in by the Front Office as it works.

Can all our locations share one customer record?

Yes. In this multi-location CRM, every location's phone, chat, mail and forms write into the same Contacts & Leads list, so a customer known at three branches is one contact with one timeline, not three copies in three systems.

How does each branch work its own customers?

Through fields and views you set. Add a Location choice field to contacts and deals, let each branch manager own the deals of her site, and save a board filtered by owner as her own view. Exports of customer data stay with Managers, each one logged.

Do branch staff have to type into the CRM?

No. The customer database for multi-location businesses fills itself: every chat, call, form or mail that gives a name with an e-mail or a phone becomes a contact, with the source on the row. Staff add only what the conversation could not know, and Brief me writes a one-page call brief from the story.

Keep exploring

Where next?

Start with the one thing you need. Add more anytime by asking Lisa.
AI Front Office for Multi-site Groups ›

Award-winning AI

Winner at CES 2026, ISE 2026 and TMCnet Enterprise AI Product of the Year.