ZANUS FRONT OFFICE FOR ENTERPRISE — CUSTOMER RECORDS
One customer record across the group — written by the AI, not typed by twelve desks.
The same customer bought from two brands, called the Spanish site and emailed the group inbox — and appears as four strangers in four tools. The AI writes one front-office record: who they are, which brand and country, preferred language, what they asked, what was booked, quoted and filed, what is still open. Qualification rules per department sort the serious inquiries before a person looks.
Try it free 7 days on your own business · no credit card · per company, never per seat
REAL AI - the whole Front Office is AI, not old software with an AI button. Give it your website: it learns your company, works from your approved knowledge and gets better with every answer you approve.
Live on this site right now — the assistant in the corner is the product · Award-winning AI — CES · ISE · TMCnet
The real Contacts & Leads menu: end customers, companies, resellers, import review — one record per human, every touch attached.
What it does
Brand, country, language, channel, every question and answer, the case number, the quote — captured from the conversation itself, in any of 40 languages.
What qualifies a dealer inquiry differs from a consumer warranty request; the AI applies each department’s rules and shows the answers behind every score.
What reaches a person is short, warm and complete — routed to the right country desk, with the whole story attached.
Inside the CRM — the real screens
Click a tab. Every picture is the live Front Office, not a mockup — the left menu is the whole product.
End customers, companies, resellers — three tabs, one truth
Contacts & Leads keeps end customers, the companies they belong to and your reseller network in one menu. A company card shows every stakeholder, the combined timeline and the health score; a reseller card shows their leads, approvals and web code.
- Contact → company → buying committee, mapped by the AI
- Health score 0–100 with the WHY on every record
- Reseller applications, approvals and their own lead flow
Qualification: the rules are yours, the work is the AI’s
Set what a qualified lead means for YOUR business: minimum budget, decision timeline, the fit questions the AI must ask, whether free-mail addresses count, which competitors’ employees to filter out. The AI asks in the conversation, scores the answers, and routes: qualified → demo or booking; unqualified → polite close; unsure → NEEDS HUMAN.
- Rules per department or funnel
- Competitor domains and free-mail screening built in
- Every score explained by the answers that produced it
Import review: old lists become live records
Trade-show badges, purchased lists, exports from a retired CRM — import them, review the AI’s matching (duplicates merged, companies recognized, junk flagged), then let the funnels work them.
- Duplicate detection and company matching
- Junk and competitor rows flagged before they pollute your base
- Hands the clean list to Marketing funnels
Available on its own — or inside a solution
Questions, answered
Does this replace our group CRM or ERP?
No. It is the front-office layer: conversations, bookings, requests, follow-ups. Your systems of record stay; Connectors sync contacts, companies and events both ways, with a dry-run preview before anything writes.
Which solution includes it?
Available on its own or inside a solution. Which solution includes what: see pricing.
Try it free on your own group. 7 days. No credit card.
Give it your website. It learns your company. Then call it, chat with it, e-mail it — and decide. Nothing to install, nothing to cancel.
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