Winner CES 2026 · ISE 2026 · TMCnet 2026

AI Knowledge for Enterprise Groups. An AI knowledge base for enterprises, one company brain

AI Knowledge is the AI knowledge base for enterprises behind every Front Office channel: your website, documents, rules and catalog in one tree, read by the AI on every call, chat and e-mail. A question it cannot answer is never guessed; it waits for you to answer once, and nightly tests show the knowledge still answers right.

TRY AI KNOWLEDGE FREENo credit card · Ready in 2 minutes

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7 days free · per company, never per seat · nothing to install

Zanus AI · AI Knowledge · Conflicts

Conflicts

Two rules the AI cannot follow at once are paired with the reason, so a person edits one or says which wins before any customer hears either.

Easy setupSet up everything just by talking to Lisa AISee how ›

You“Add a rule: never quote a delivery date on the phone.”

Lisa“I wrote the rule for the phone channel with its own test; it goes live when you press APPROVE & DEPLOY.”

You talk. Lisa sets it up. Applied only on your yes.

How Enterprise Groups use it

A rule that service may never promise a delivery date on the phone is dictated once and applies on every channel.

Two departments wrote rules that clash; the pair is shown side by side with the reason, and you say which one wins.

The group website is read every day, and the pages of a discontinued product line are unticked so no channel uses them.

REAL AI - the whole Front Office is AI, not old software with an AI button.

What’s included

The start: the first questions, answered typed or by talking
The company: identity, locations, hours, departments, people, catalog
The rules: never, always, scripts, procedures, answers and must-ask
The library: catalog, pages, documents, websites, pictures, videos, software
Websites: your site read again every day, new pages added
Auto-Retraining: every conversation reviewed for gaps and lessons
Quality tests: rule tests, approved answers and picture sets every night
The company file: export and import everything the AI knows

Available on its own or inside a solution · See pricing › · Per company, never per seat.

Everything AI Knowledge does, for every business ›

Works withAI Phone AI Webchat AI E-mail AI Chat for your team AI File Cabinet AI Team Training

One source

Knowledge base for customer support and staff, one source

The company in its own words

Identity, locations, hours, holidays, languages, departments, people and lines: the facts every channel says, written the way your company says them.

Rules with a scope

What the AI never says, always says, the scripts and the procedures, each with its scope, its channels and its own test.

The website read daily

New pages join with their pictures and videos, changed pages are read again, and pages that left the site are retired.

Nothing live before your click

The assistant proposes each change where it belongs in the tree, and nothing reaches a customer before someone presses APPROVE & DEPLOY.

Set-up

Set up the enterprise knowledge base for AI agents in 2 minutes

Your website, read

Give Lisa the group's address; the site map and menu are scanned, and pages, pictures and videos join topic by topic.

The first questions

The start asks what you do, what she must never say or promise and how you recommend; answer by talking.

Rules and files

Add the rules your departments follow and drop in your documents; contradictions are paired and each rule gets its test.

A week of answers

Run it on your own business for 7 days with no credit card, and read the quality tests before you decide.

Questions & answers

AI Knowledge for Enterprise Groups: questions & answers

What does an AI knowledge base hold for a large company?

One tree with the company's identity, locations, hours, languages, departments and people, a table of rules, scripts and procedures, and a library of pages, documents, pictures, videos and the catalog. The AI answers customers and staff only from it.

How does it avoid answers that are not in the knowledge?

With AI grounding from your sources, she searches your knowledge by meaning for the department and the channel of the question and builds the answer from those passages only. A sentence the knowledge does not support is held back, and she says she needs to verify and come back.

Which source wins when two disagree?

Trust runs in order: your written answers and rule corrections, then company documents, then website pages, with the newer page ahead of the older. Two rules the AI cannot follow at once are paired with the reason, so a person decides which one wins.

How is the knowledge tested?

Each rule has a test question, the words its answer must contain and the words it must not. With chatbot testing every night, each test turns green or red, the questions you answered are replayed every day, and Run now replays a test on the spot.

Can the whole knowledge be moved or backed up?

Yes. Export everything the AI knows as one company file, with the corrections it learned. Importing it again replaces the configuration while the conversations, the contacts and the history stay.

Keep exploring

Where next?

Start with the one thing you need. Add more anytime by asking Lisa.
AI Front Office for Enterprise Groups ›

Award-winning AI

Winner at CES 2026, ISE 2026 and TMCnet Enterprise AI Product of the Year.