ZANUS FRONT OFFICE FOR ENTERPRISE — SITE TEAM TRAINING
Every site trained on the same procedures — the day they change.
A policy changes at head office and reaches the countries as a PDF, weeks later, translated by whoever has time. Here the knowledge that answers customers also trains the teams: courses from your procedures, practice conversations before a new hire’s first shift, and a team assistant that answers staff questions on their own phone — including internal pages customers never see.
Try it free 7 days on your own business · no credit card · per company, never per seat
REAL AI - the whole Front Office is AI, not old software with an AI button. Give it your website: it learns your company, works from your approved knowledge and gets better with every answer you approve.
Live on this site right now — the assistant in the corner is the product · Award-winning AI — CES · ISE · TMCnet
The real Training menu: your training library — built from your knowledge tree.
What it does
Change the warranty policy once; phone, chat, email and the training answer the new way the same day, in every language.
Escalation paths, who owns what at site B, internal terms — answered on the agent’s own phone by personal link, never surfaced on public channels.
New hires in the shared-services center role-play the angry dealer, the complaint in a second language, the sensitive call that must be transferred.
Inside Team Training — the real screens
Click a tab. Every picture is the live Front Office, not a mockup — the left menu is the whole product.
Training and operations share one truth
When you update a price or a policy, the phone AI, the chat, the email AI and the training update together. No stale binders.
- Onboard new hires with AI
- Practice conversations before real customers
- Inside a solution — see pricing
Team Assistant: every employee gets a private AI
Each team member receives a personal link by email and gets their own private staff chat — on any device, no dashboard login. It answers from YOUR knowledge base, including staff-only pages the public channels can never surface.
- Personal links, sent and revoked from the dashboard — revoking locks out instantly
- INTERNAL-marked pages: answered here, never on website chat, voice or phone
- Every conversation saved with the TEAM badge and the member’s email
- The tutor and the whisperer are the same brain — one knowledge, everywhere
On the floor, in the truck, at the counter
The Team Assistant page opens on the employee’s own phone — internal procedures, staff pricing and escalation rules answered mid-shift, without a dashboard login or an IT rollout.
- Works on any device — personal link, no install
- Personal links for every team member
- Same claim guard: grounded answers only
Available on its own — or inside a solution
Questions, answered
Can each country keep local content?
Yes. The group procedures are one; each country and brand adds its own pages, and marks staff-only pages INTERNAL. Personal links are sent and revoked from the dashboard — revoking locks out instantly.
Which solution includes it?
Available on its own or inside a solution. Which solution includes what: see pricing.
Try it free on your own group. 7 days. No credit card.
Give it your website. It learns your company. Then call it, chat with it, e-mail it — and decide. Nothing to install, nothing to cancel.
← Previous: Forecast · Sharing with a colleague? 📄 Get the PDF · ✉️ Email this page ·