Winner CES 2026 · ISE 2026 · TMCnet 2026

AI Call Desk for Enterprise Groups. A browser phone and work queue for every site team.

AI Call Desk gives operators at each site and in the shared-services center a phone in the browser that calls from the brand's own number, plus a work queue Front Office prepares: who to call, why and from which conversation. Calls are transcribed into the customer's story as they happen, and two dictated lines after the call schedule the next step.

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7 days free · per company, never per seat · nothing to install

Zanus AI · AI Call Desk · The work queue on the operators' desk

AI Call Desk — The work queue on the operators' desk, real Zanus AI screen

You talk. Lisa sets it up.

You“Shared-services agents call from the brand's number the customer contacted.”

Lisa“Done: shared-services agents now call out from the number of the brand each customer contacted. Should their queue be split by language?”

Any setting, in any module · applied only on your yes

How Enterprise Groups use it

An agent in the Kraków shared-services center calls a Spanish customer back from the Spanish brand's number, from the browser.

Each morning the Lisbon operators open a queue of overnight callbacks, each with the conversation it came from.

After talking to a dealer about a missing shipment, the agent dictates two lines and Front Office proposes the next step.

REAL AI - the whole Front Office is AI, not old software with an AI button.

What’s included

Work queue: who to call, why, from which conversation, prepared by Front Office
Phone in the browser, calling from your company number
The call transcribed into the customer's story as it happens
Two dictated lines after the call → the next step proposed and scheduled
AI Assist on calls available on top: live suggestions from your knowledge while your person talks

Add it to AI Phone or get it inside a solution · See pricing › · Per company, never per seat.

Everything AI Call Desk does, for every business ›

Works withAI Phone AI CRM AI Assist on calls AI Quoting AI Booking AI Follow-up

Questions & answers

AI Call Desk for Enterprise Groups: questions & answers

Can a shared-services center call customers from each brand's number?

Yes. The browser phone calls from your company numbers, so an agent serving several brands calls each customer from the number they know, and the call is transcribed into that customer's story.

What is in a site operator's work queue?

Who to call, why, and from which conversation, prepared by Front Office: callbacks, messages and cases that need a person. Agents start each shift with the work already sorted.

Can operators get live suggestions during their calls?

Yes, with AI Assist on calls added on top. Suggestions from your knowledge appear on the operator's screen while they talk, and the operator stays the voice the customer hears.

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