ZANUS FRONT OFFICE FOR ENTERPRISE & MULTI-NATIONAL GROUPS
Next-generation AI for Enterprise & Multi-national Groups. Try it free on your own group. No credit card.
Every brand. Every country. Every language. One Front Office the group can govern. ZANUS AI Front Office for Enterprise & Multi-national Groups is the AI switchboard, service desk and follow-up desk for groups with many brands, countries, departments and systems. It answers customers of every brand on phone, website chat, email and web forms in 40 languages — hours, availability, order status, warranty, where to buy, which office owns their question — books appointments into the right site’s calendar, quotes from the group price list with local approvals, files every request as a case with an owning department, and follows up until it is closed. Rolled out country by country under one agreement; regulated and sensitive matters go to a person. Grounded only in the knowledge each brand approves: no source, no claim.
Try it free 7 days on your own business · no credit card · per company, never per seat
REAL AI - the whole Front Office is AI, not old software with an AI button. Give it your website: it learns your company, works from your approved knowledge and gets better with every answer you approve.
Live on this site right now — the assistant in the corner is the product · Award-winning AI — CES · ISE · TMCnet
The real Front Office dashboard: today’s numbers, what needs a person, every menu on the left. In the trial it is yours, with your company in it.
FREE TRIAL · 7 DAYS · NO CREDIT CARD
Give us your website. Ten minutes later, your company answers the phone.
“Give us your website. Ten minutes later Zanus has built a private 7-day sandbox around your company: your knowledge, a phone line that answers as you, your website with Lisa on it, your dashboard with your data. Not old software with an AI button — the AI is the software.”
“No card. No setup fee. Per company, never per seat. You decide after you hear it answer as your company.” One trial per company: a working business website and an e-mail on its domain.
- 1Your website. Lisa reads it and proposes your departments and people; she asks only what the site does not say.
- 2Your sandbox, in ten minutes. A phone line in your area code that answers as you and transfers to your real phones, your website with Lisa on it, your dashboard with your data.
- 3Seven days on your business. Day 1 the first call; day 3 a mail “what your callers asked”; day 7 a report.
- 4Keep it or walk away. Buy any solution on any day and the sandbox becomes the account — same number, same knowledge, nothing redone. Walk away and nothing is charged.
How you start
Three steps, in the order you like. Most people skip straight to the second.
Two minutes. The AI presents the Front Office and answers your questions live — the demo is the product.
Your website, your phone line, your dashboard. No card, nothing to install. Start free
Any solution, on any day of the trial — the sandbox becomes your account. Per company, never per seat. See pricing →
Prefer to own your AI on your own premises? See AI Servers — a separate product. The Front Office above needs no server.
One AI Front Office. Every job your country front desks do today.
The same 31 menus, read through the eyes of a group head of customer experience. Each function below is a page of its own, in your vocabulary — enable what your plan includes, switch on a country or a brand when its wave comes. No platform program. Comparing options? See the comparison →
Every morning, per country and brand and for the group: what the AI handled across time zones overnight, and who needs a person today.
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AI Switchboard & PhoneThe group number and every site number answered 24/7 in 40 languages — routed to the owning brand, country and department, transferred with context, hang-ups called back.
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AI Chat & VoiceOne answer on every brand website, with each country’s own hours, prices and terms layered in — bookings and cases inside the conversation.
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AI AvatarA lifelike face per brand that greets visitors in their language, explains products and services and hands over to the local team.
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AI DemoProduct and process explainers approved once by head office, delivered interactively in every market minutes after the request.
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Forms & InquiriesEvery form on every brand site answered in minutes, routed to the owning country and department, followed up until closed — consent rules per country.
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Customer RecordsOne front-office record per customer across brands, countries and channels, written by the AI — next to your systems of record, not instead of them.
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AI E-mailGroup and country inboxes answered from each brand’s approved knowledge; legal, media, regulators and complaints routed to the owner with a draft.
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Quotes & ApprovalsQuotes from the group price list and each region’s rules, approved by the right person, sent in the customer’s language, followed up.
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Follow-up ProgramsFollow-up programs per brand that run in every country and language — a reply stops the sequence and alerts the owning team.
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Booking by SiteAppointments, service visits and sales calls booked into the right site’s calendar, in the right time zone, with the history attached.
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Site Team TrainingCountry and shared-services teams trained on the same procedures, the day they change — and a staff-only assistant on their own phone.
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Cases & RequestsEvery request, complaint and return filed as a case with an owning department, tracked to closed, status sent back — nights and weekends included.
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Forecast by CountryDemand and pipeline by country, brand, channel and language, from the conversations the AI handled — every number with the WHY.
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Key Accounts & PartnersKey accounts, dealers and partners that touch several brands and countries seen as one organization — roles and health score from real conversations.
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Add AI to what you haveERP, CRM, ticketing and calendars per country stay; native sync, webhooks and API, an audited MCP server for any AI the group authorizes.
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ProtectionDaily caps on every AI resource across all brand sites: one market’s viral day or a bot on one widget costs a capped, known amount.
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What happens to every inquiry — in your group
A call to the group number at 3 AM head-office time, a chat on the Polish brand site, an email to a country inbox, a dealer form — a customer, a partner, a supplier. Any hour, any of 40 languages.
Hours, availability, order status, warranty, where to buy, how to book — from the group’s approved knowledge with that country’s and brand’s own facts layered on top. No source, no claim.
Which brand, which country, which department, how urgent, new or existing customer, key account or consumer — your routing rules applied in the conversation. Anything regulated or sensitive goes to a person.
Book into the right site’s calendar, quote from the regional price list, file the case with an owning department, transfer to the local team with the context whispered in, call back the hang-up.
The quote left unopened in Madrid, the explainer watched in Seoul, the case waiting on a department, the review request after the visit — one program per brand, in the customer’s language, until done.
Every touch on one front-office record, written back to your systems of record. Every morning a briefing per country and for the group: what was handled overnight, who needs a person today.
AI-driven end to end. A person wherever the group’s rules require it. Anything regulated, anything sensitive, anything a country marks as its own and anything outside approved knowledge waits for your people; the routine, the AI handles across every brand and reports.
One knowledge base feeds every channel
Websites, uploads, pages and articles, Q&A, battle cards, images and videos — you approve it once, and phone, chat, email, demos and quotes all answer from the same verified source. No source, no claim.
40 languages, one bill, a help drawer over every screen
Languages and website translation, billing with plans, top-ups and alerts, onboarding, users & security, and the help drawer that answers from the platform manual — the plumbing that comes with it.
Private by architecture
Your Front Office runs in a private Cloudflare environment dedicated to your company — your own data-processing container, not a shared pool. Your knowledge stays yours: it never trains global models like GPT or Grok, and it is never shared.
- Private data-processing environment per company
- Grounded only in your knowledge
- Claim guard: no source, no claim
- Private environment option: an isolated environment with enterprise-grade security certifications, on request
Auto-Call — the AI calls your customers
Not only answering. From an automated event (a due date, a ready order, tomorrow’s appointment), a scheduled funnel or a list, the AI calls your registered contacts and announces your message — or talks as an agent: answers the question, moves the appointment, confirms, collects the missing detail. Call window, attempts, voicemail policy and consent rules are yours; every call is transcribed.
- “Hi Jonathan, this is the Global Services desk at Vantage Corp: your access renewal is due Friday to avoid interruption.”
- “Hi Claire, this is Vantage Corp Vendor Services calling to schedule your annual account review. Would the 12th or the 15th work for your team?”
Scheduled Auto-Call comes inside a solution — see pricing; calling back the hang-ups is part of AI Phone. How it works, in the Phone chapter ›
The same Front Office, by job
The jobs a group names most often — each explained in full: what falls through the cracks today, a day with the AI on the job, every function seen from that job.
Questions, answered
Our group includes regulated businesses. What does the AI refuse to answer?
Anything that is advice. A caller to your credit arm, care brand or insurance line gets approved information only — hours, documents, how to book, policies — and any question of eligibility, coverage, health, law or safety is transferred to a person in that business with the transcript attached. The same rule applies to media, regulators, legal notices and data requests: logged, routed, no statement given. No source, no claim.
What will procurement and IT security ask — and what are the answers?
Where data is processed: on a private data-processing environment dedicated to your company; the group’s information never trains public models and is never shared. Who can see it: the operators you name, the systems you connect, the AIs you authorize through scoped, revocable tokens — every access logged. Groups whose compliance requires more ask for a private environment: an isolated environment with specific enterprise-grade security certifications, available on request. Your specific requirements are answered by a person, in writing.
Does it replace our CRM, ERP, ticketing or contact-center platform?
No. It sits in front of them and does the front-office work: answers, routes, books, quotes, files and follows up, then writes the result back through Connectors — native CRM sync, webhooks and API, an MCP server. Your systems of record stay; each country keeps the calendars and tools it runs. What changes is who does the work: the AI, with your people stepping in where your rules say so.
Try it free on your own group. 7 days. No credit card.
Give it your website. It learns your company. Then call it, chat with it, e-mail it — and decide. Nothing to install, nothing to cancel.
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