ZANUS FRONT OFFICE FOR MULTI-SITE — PHONE PER SITE
Every location’s phone answered as that location — from the first ring, 24/7.
Each site keeps its numbers, welcome message, hours and closures and operators. The AI answers a call to the downtown branch as the downtown branch, the north clinic as the north clinic, the group number as the group — in the caller’s language, in up to 40 languages. Departments are routed by what the caller says, not by menu numbers; transfers reach the site’s people with the context whispered in; hang-ups become call-back lists worked in the site’s name.
Try it free 7 days on your own business · no credit card · per company, never per seat
REAL AI - the whole Front Office is AI, not old software with an AI button. Give it your website: it learns your company, works from your approved knowledge and gets better with every answer you approve.
Live on this site right now — the assistant in the corner is the product · Award-winning AI — CES · ISE · TMCnet
The real Phone menu: every ring on your number — answered, transferred, transcribed, reviewed.
What it does
Twenty numbers, twenty schedules, a different voice per department — each answered on its own menu, none answering for another.
Parts, service or sales at the dealership; billing or scheduling at the clinic — the caller explains, the AI matches your departments, transfers with a summary.
A customer calls store 4 about an order from store 12: the AI recognizes the record, answers from store 12’s details or transfers there.
Inside AI Phone — the real screens
Click a tab. Every picture is the live Front Office, not a mockup — the left menu is the whole product.
Programmed by talking. Nothing changes without your yes.
Lisa reads your website, interviews you by voice or by chat — only about what the site does not say — writes every department, and tests it with exam calls before the line opens. Afterwards you change anything by telling her: “in Sales, add: we close at noon on Fridays in August.” A rule can carry dates: “the Christmas greeting until December 27.”
- Your website is the first interview — you answer only what it does not say
- Exam calls before the line opens; every real call reviewed afterwards
- She proposes improvements; you say yes or no. Nothing changes without your yes
- Keep your existing number and your existing phones
From your mobile, tell Lisa what to do with the caller on hold
A person who took a call on his mobile presses a key and tells Lisa: “transfer him to Mary”, “take a message”, “send him to voicemail.” The colleague receiving the transfer can say yes, no, voicemail, message, or the name of a department. Callers who drop in the menu are logged as call-back leads with number and path taken.
- Your whole team works from the phones they already have
- The administrator holds the first phone: an extension that rings in the browser, with hold, transfer, consult, a voicemail inbox and the AI beside him
- Every further person who wants a phone of his own inside Front Office is an operator — forwarding a call to someone’s mobile never needs one
- Hang-ups called back automatically — see Auto-Call below for scheduled calls
Auto-Call — the AI calls THEM
Not only answering. From an automated event (a due date, a ready order, tomorrow’s appointment), a scheduled funnel or a list you upload, the AI calls your registered contacts and announces your message — or talks as an agent: answers the question, moves the appointment, confirms, collects the missing detail.
- “Hi Kevin, this is Lakeside Motors Downtown: the part for your vehicle has arrived; the Westside location can also fit it if that is closer.”
- “Hi Anna, this is Trattoria Sole calling to confirm your reservation Friday at 7 at our Harbor location. Or would the Midtown restaurant be more convenient?”
- Triggered by automated events, scheduled funnels or lists
- Announce a message, or act as an agent the customer can talk back to
- Call window, attempts, voicemail policy, consent and do-not-call flags — your rules
- Every call transcribed with its outcome; the AI identifies your business at the start
Scheduled Auto-Call comes inside a solution — see pricing. Calling back the hang-ups is part of AI Phone.
When your people are on the call, the AI is in their ear — AI ASSIST
Your operators work with headsets in the phone panel: outbound from to-do lists (yours, or the ones the AI prepares from hang-ups and follow-ups), inbound from the queue. Flip the AI ASSIST toggle and the AI listens to the live conversation and proposes, in real time, what to say — grounded answers in a side panel, each with its knowledge source named. The operator reads and talks — the AI never speaks into the call.
- Outbound from operator to-do lists, inbound from the queue — same panel, same knowledge
- New operators sound experienced on day one; nobody quotes a policy from memory
- Answers appear while the customer is still asking — sources shown
- Same knowledge base as every other channel — one truth
- Switch it on only for the calls where you want it
Available on its own — or inside a solution
Questions, answered
Do our locations keep their phone numbers?
Yes. Every site’s existing numbers stay and are ported or forwarded at your Done-for-You AI Launch; a new location gets a new number or brings its own. Per site you decide who answers first — AI immediately, the site’s staff first with AI fallback, or AI at night and staff by day with AI overflow.
What about a sensitive or regulated question at a branch?
Your rules per site and department decide: transfer to a person at that location with the context whispered in, take a message for the right desk, or read the approved wording. The AI does not improvise a coverage, clinical, legal or eligibility answer.
Try it free on your own group. 7 days. No credit card.
Give it your website. It learns your company. Then call it, chat with it, e-mail it — and decide. Nothing to install, nothing to cancel.
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