Winner CES 2026 · ISE 2026 · TMCnet 2026

AI Knowledge for Multi-site Groups. A knowledge base for multi-location businesses, in one tree.

AI Knowledge is a knowledge base for multi-location businesses: the group's policies, services and catalog sit in one tree beside each location's hours, holidays, departments, people and lines. The phone, the chat and the e-mail answer only from it, and a question it cannot answer waits for you instead of a guess.

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7 days free · per company, never per seat · nothing to install

Zanus AI · AI Knowledge · The rules

The rules

What the AI never says, always says, its scripts and procedures in one table; two rules that clash are paired so you decide which wins.

Easy setupSet up everything just by talking to Lisa AISee how ›

You“Add a rule: never promise same-day service at the airport branch.”

Lisa“The rule is written for the phone and the chat, with a test question that checks it every night. Approve and deploy?”

You talk. Lisa sets it up. Applied only on your yes.

How Multi-site Groups use it

For brand consistency across locations, head office changes the returns rule once, approves and deploys it, and every branch's phone and chat answer with it.

Two rules clash, one written for a branch and one by head office, and they are shown side by side for you to decide.

A branch adds a town holiday to its hours, and anyone asking about that branch hears it is closed that day.

REAL AI - the whole Front Office is AI, not old software with an AI button.

What’s included

The start: the first questions, answered typed or by talking
The company: identity, locations, hours, departments, people, catalog
The rules: never, always, scripts, procedures, answers and must-ask
The library: catalog, pages, documents, websites, pictures, videos, software
Websites: your site read again every day, new pages added
Auto-Retraining: every conversation reviewed for gaps and lessons
Quality tests: rule tests, approved answers and picture sets every night
The company file: export and import everything the AI knows

Available on its own or inside a solution · See pricing › · Per company, never per seat.

Everything AI Knowledge does, for every business ›

Works withAI Phone AI Webchat AI E-mail AI Chat for your team AI File Cabinet AI Team Training

One tree, every site

A per-location knowledge base in one tree

Each location's facts

Address, departments, people and lines, plus location hours and holidays for every branch, in your company's own words, read by the AI on every call, chat and mail.

Rules with a scope

What the AI never says, always says, the scripts and the questions to ask first, each rule with its scope, its channels and its own test.

Nothing live before your click

The assistant writes each change you dictate where it belongs, and nothing reaches a branch's callers before someone presses APPROVE & DEPLOY.

Gaps answered once

A question no branch could answer waits under Q&A and gaps with the conversation; answer it once and every location's channels know it from then on.

AI Knowledge for Multi-site Groups, trade by trade

By industryRestaurants Enterprise Groups Healthcare Hospitality Auto Dealers Property Management Banks & Credit Unions Home Services Consulting Firms Hardware & Electronics Law Firms Small Business

Questions & answers

AI Knowledge for Multi-site Groups: questions & answers

How does one knowledge base hold every location's details?

In this franchise knowledge base, the company branch of the tree holds identity and facts, locations, hours and holidays, languages, departments, people and lines, beside the rules and the library. Every channel reads the same tree, so each branch is answered from its own facts and the group's shared ones.

What if a branch's information contradicts head office?

Two rules the AI cannot follow at once are paired side by side with the reason. Edit one, or keep both and say which one wins, so the AI is never left to choose between two branches' versions.

How do we know every branch is still answered right?

Each rule carries its own test question and the words its answer must and must not contain. The tests run every night, green or red, and Run now replays one on the spot.

Does it keep up with our location pages?

Yes. Scan for new content reads your website daily: a new location page joins with its pictures, a changed page is read again and a page that left the site is retired.

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