Winner CES 2026 · ISE 2026 · TMCnet 2026

AI Knowledge for Property Management. An AI knowledge base for property management, tested nightly

AI Knowledge is the AI knowledge base for property management behind every answer: your website, each community's documents, your rules and your fee list in one tree, and the AI answers residents and your team only from it. A question it cannot answer is never guessed; it waits for you to answer once.

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7 days free · per company, never per seat · nothing to install

Zanus AI · AI Knowledge · Rules

Rules

What the AI never says, always says, its scripts and answers in one table; two rules that clash are paired so you decide.

Easy setupSet up everything just by talking to Lisa AISee how ›

You“Never tell a caller another resident's unit or name.”

Lisa“That becomes a NEVER rule on every channel, with its own test run every night. Apply?”

You talk. Lisa sets it up. Applied only on your yes.

How Property Management use it

The manager tells Lisa the pool now closes at 9 PM; she shows the change before and after and it goes live on the yes.

Two rules disagree on guest parking; they are shown side by side so the manager decides which one wins.

The rule that keeps one household's details private is tested every night, and a red result opens the fix.

REAL AI - the whole Front Office is AI, not old software with an AI button.

What’s included

The start: the first questions, answered typed or by talking
The company: identity, locations, hours, departments, people, catalog
The rules: never, always, scripts, procedures, answers and must-ask
The library: catalog, pages, documents, websites, pictures, videos, software
Websites: your site read again every day, new pages added
Auto-Retraining: every conversation reviewed for gaps and lessons
Quality tests: rule tests, approved answers and picture sets every night
The company file: export and import everything the AI knows

Available on its own or inside a solution · See pricing › · Per company, never per seat.

Everything AI Knowledge does, for every business ›

Works withAI Phone AI Webchat AI E-mail AI Chat for your team AI File Cabinet AI Team Training

One tree

Community rules knowledge and approved policy wording in one tree

The company

Locations, hours and holidays, languages, departments, people and lines: the facts the AI says, in your company's own words.

The rules

Lines the AI must never or must always say, your scripts, your procedures and the questions it asks residents first, each rule with its scope and its own test.

The library

Pages, documents, the HOA FAQ for residents, pictures and videos the AI answers from, topic by topic, with documents up to 25 MB each.

Taught by talking

Tell Lisa what changed and she shows the before and after; nothing goes live before your yes.

Tested

Resident answers tested nightly, never guessed

The claim guard

A sentence your knowledge does not support is held back, and the resident hears that the office will verify and come back.

Prices from your list

Fees are read from your list as they stand, and a NEVER rule keeps a fee that is not listed off every channel.

The company file

Export everything the AI knows as one file with the corrections it learned, and import it again whenever you need to.

Questions & answers

AI Knowledge for Property Management: questions & answers

What does the AI say when the answer is not in the knowledge?

It says so in your words and the question lands under Q&A and gaps for you to answer once; a sentence your knowledge does not support is held back.

Does it read our website?

Yes. Scan for new content runs daily: new pages join with their pictures, a changed page is read again and a page that left the site is retired.

What if two rules contradict each other?

They are paired side by side with the reason; edit one, or keep both and say which one wins, so the AI is never left to pick.

How do we know the answers stay right?

Each rule asks its own question every night and checks the answer for the words it must and must not contain, green or red.

Keep exploring

Where next?

Start with the one thing you need. Add more anytime by asking Lisa.
AI Front Office for Property Management ›

Award-winning AI

Winner at CES 2026, ISE 2026 and TMCnet Enterprise AI Product of the Year.