AI Call Desk for Property Management. Coordinators call back from the browser, story attached.
AI Call Desk gives coordinators and community managers a phone in the browser that calls from your company number, with a work queue of who to call and why: the owner who asked for the manager, the tenant whose heat is still out, the title company on its third call. Each call is transcribed into the unit's story, and two dictated lines schedule the next step.
TRY AI CALL DESK FREENo credit card · Ready in 2 minutes7 days free · per company, never per seat · nothing to install
You talk. Lisa sets it up.
You“Put every caller who asked for the manager into that manager's callback queue.”
Lisa“Done: callers who ask for a manager now go into that manager's callback queue, with the reason and the call summary.”
Any setting, in any module · applied only on your yes
How Property Management use it
A community manager at a site walk calls an owner back from the company number on her laptop, and the call is transcribed.
Monday's queue lists every weekend message for each manager, with the original call summaries attached.
After calling a board president, the manager dictates two lines and the follow-up task is scheduled.
REAL AI - the whole Front Office is AI, not old software with an AI button.
What’s included
- Work queue: who to call, why, from which conversation, prepared by Front Office
- Phone in the browser, calling from your company number
- The call transcribed into the customer's story as it happens
- Two dictated lines after the call → the next step proposed and scheduled
- AI Assist on calls available on top: live suggestions from your knowledge while your person talks
Add it to AI Phone or get it inside a solution · See pricing › · Per company, never per seat.
Everything AI Call Desk does, for every business ›
Works withAI PhoneAI CRMAI Assist on callsAI QuotingAI BookingAI Follow-up
Questions & answers
AI Call Desk for Property Management: questions & answers
Can community managers call residents from a browser?
Yes. AI Call Desk puts a phone in the browser that calls from your company number, so a manager working from a property still calls as your office, and the call is transcribed into the unit's story.
What is in a coordinator's work queue?
Who to call, why and from which conversation: residents who asked for a person, owners awaiting an answer, title companies chasing a closing document, all prepared by Front Office.
Can the AI help coordinators during calls?
Yes, with AI Assist on calls added. It shows the community's rules and fees on the coordinator's screen while they talk and never speaks to the resident.
Keep exploring
Where next?
Start with the one thing you need. Add more anytime by asking Lisa.
AI Front Office for Property Management ›
Answers & books
Sells
Helps your team
Included
Award-winning AI
Winner at CES 2026, ISE 2026 and TMCnet Enterprise AI Product of the Year.
REAL AI - the whole Front Office is AI, not old software with an AI button.
Awards & trade shows ›
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