ZANUS FRONT OFFICE FOR PROPERTY MANAGEMENT — NOTICES & FOLLOW-UP
Notices and follow-up that do not miss a resident — and stop the moment a person should call.
The assessment reminder before the due date, the annual-meeting notice with the proxy form, the water shutoff on Tuesday, the pool closing, the storm-prep checklist, the status update as a work order moves, the lease renewal ninety days out, the management proposal left undecided, the feedback request after a repair. Every sequence runs on its own clock, per community, on the channel the resident prefers, in their language — and a reply alerts a person.
Try it free 7 days on your own business · no credit card · per company, never per seat
REAL AI - the whole Front Office is AI, not old software with an AI button. Give it your website: it learns your company, works from your approved knowledge and gets better with every answer you approve.
Live on this site right now — the assistant in the corner is the product · Award-winning AI — CES · ISE · TMCnet
The real Marketing menu: funnels, chase presets, templates, automated events and follow-ups.
What it does
Text, email or an AI call, in the resident’s language: the assessment due, the payment channels, tomorrow’s appointment — confirm or reschedule from the message.
Meeting notices, maintenance windows, amenity closures, storm and freeze preparation — sent to the right community only, with your wording, opt-outs honored.
The renewal offer, the board proposal, the owner who asked about your fees — chased politely; a reply hands the thread to your manager.
Inside Marketing — the real screens
Click a tab. Every picture is the live Front Office, not a mockup — the left menu is the whole product.
From demo to quote to signature — one funnel, no gaps
The AI Demo, AI Quoting and Web Forms all hand their leads to Marketing. Each preset knows what happened before: "watched 80% of the demo, asked about pricing twice, quote unopened for 6 days" becomes the next email, not a guess.
- Presets: demo chase, quote chase, web-lead chase
- AI direction in one sentence: "friendly, mention the trade-in offer"
- Every send, open, click and reply on the contact timeline
Escalation to a human, on purpose
A funnel is not a spam cannon. When a lead replies, opens the quote three times or asks a question, the sequence stops and the lead lands in the NEEDS HUMAN queue with the whole story attached — your rep calls a warm resident, not a list.
- Reply = sequence stops, human notified
- Engagement thresholds you set
- Phone call-back can be the last step of any funnel
Measured on the forecast board, not in feelings
Every funnel step shows on the Statistics → Forecast board: which sequence moved which deal, close probability before and after, and the WHY sentence for each change.
- Funnel performance per preset
- Close probability with the WHY
- Export PDF / XLS or schedule the report by email
Available on its own — or inside a solution
Questions, answered
Can residents opt out?
Of marketing and courtesy sequences, always, in one tap, per sequence or entirely; opt-outs are recorded on the unit’s file. Notices your governing documents or leases require follow the rules you configure, and you decide which channel they use.
Which solution includes it?
Available on its own or inside a solution. Which solution includes what: see pricing.
Try it free on your own portfolio. 7 days. No credit card.
Give it your website. It learns your company. Then call it, chat with it, e-mail it — and decide. Nothing to install, nothing to cancel.
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