Front Office AI · Property Management

ZANUS FRONT OFFICE FOR PROPERTY MANAGEMENT — RESIDENT REQUESTS

Resident requests that file themselves — nights and weekends included.

A leak under the sink at 9 PM, an owner asking why she received a violation notice, a fence request for the architectural committee, a noise complaint about the unit upstairs, a title company’s estoppel request with a closing date: the AI identifies the unit, files the case with everything it needs, routes it to the right desk — maintenance or vendor, manager, committee, closings, accounting — and keeps the resident informed until it is closed.

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Try it free 7 days on your own business · no credit card · per company, never per seat

REAL AI - the whole Front Office is AI, not old software with an AI button. Give it your website: it learns your company, works from your approved knowledge and gets better with every answer you approve.

Live on this site right now — the assistant in the corner is the product · Award-winning AI — CES · ISE · TMCnet

Tickets — support tickets

The real Tickets menu: tickets and RMAs attached to the full contact history.

What it does

Filed complete, first time

Community, unit, issue, access instructions, pets in the unit, best time, photos requested, closing date on document requests — captured once, no callback.

Routed by your rules

Work orders to the on-site tech or vendor queue, architectural requests to the committee, violation questions to the manager, estoppel to closings — transcript attached.

Status updates sent

The resident hears when the vendor is assigned, the visit scheduled, the work done, the committee meeting set — automatically, in their language.

Inside Tickets & RMA — the real screens

Click a tab. Every picture is the live Front Office, not a mockup — the left menu is the whole product.

Tickets — support tickets
Support tickets opened from chat, phone or email, with status and the AI’s handling.
Start free — see it on your own portfolio7 days · no credit card · nothing to install. Give it your website and it is yours to test.

Off-hours is where you win

A resident with a broken product at 9 PM gets an answer, a ticket and instructions — not voicemail. That resident stays.

  • 24/7 in up to 40 languages
  • Status updates sent automatically
  • Inside a solution — see pricing
Off-hours is where you win

Available on its own — or inside a solution

One subscription per company — never per seat. Your whole team uses it, on their own phones, at no extra charge; add operators only for the people who run the dashboard. See pricing →  ·  Try it free 7 days, no credit card →
Software your team operates — or an AI Front Office that does the work? This capability is part of one integrated Front Office: enable it when you need it, and the AI runs it with the rest.

Questions, answered

Does the AI approve architectural requests or decide violations?

Never. It files, routes and informs. Every ruling — violation, fine, architectural approval, deposit deduction, application — is a person’s or a committee’s; the AI makes sure the request arrives complete and the resident is not left wondering.

Which solution includes it?

Available on its own or inside a solution. Which solution includes what: see pricing.

Try it free on your own portfolio. 7 days. No credit card.

Give it your website. It learns your company. Then call it, chat with it, e-mail it — and decide. Nothing to install, nothing to cancel.

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