Winner CES 2026 · ISE 2026 · TMCnet 2026

AI Assist on calls for Property Management. Each community's rules on screen during the call.

AI Assist on calls shows your coordinator suggestions from the right community's approved information while the call runs: the clubhouse rule, the estoppel fee, the vendor for that property, the emergency script when a caller mentions water. With dozens of associations, nobody remembers every rule; the coordinator sees it on screen and stays the voice.

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Zanus AI · AI Assist on calls · AI ASSIST: the right answer on screen while your person talks
AI Assist on calls — AI ASSIST: the right answer on screen while your person talks, real Zanus AI screen

You talk. Lisa sets it up.

You“Show the caller's community rules first, and the emergency script for any water or gas mention.”

Lisa“Done: coordinators now see the caller's community rules first, and the emergency script appears on any mention of water or gas.”

Any setting, in any module · applied only on your yes

How Property Management use it

1

A coordinator taking a call from Oak Ridge sees that community's pet policy, not the one from Lakeview.

2

A resident mentions water dripping from a light fixture; the screen shows the emergency script and the on-call number.

3

A title officer asks the rush estoppel turnaround; the coordinator sees the answer from the fee schedule.

REAL AI - the whole Front Office is AI, not old software with an AI button.

What’s included

  • Live suggestions from your knowledge during a call, on your operator's screen
  • Never speaks to the customer, your person stays the voice

Questions & answers

AI Assist on calls for Property Management: questions & answers

How can coordinators keep track of rules for many HOAs?

AI Assist on calls shows the rules of the caller's community on screen during the call, from that community's approved information. The coordinator reads the right answer without searching through governing documents.

Does AI Assist speak to residents?

No. It only shows suggestions on your coordinator's screen; your person stays the voice on every call with a resident, owner or vendor.

What does AI Assist on calls require for a management office?

AI Call Desk, the browser phone your coordinators use. Suggestions then appear during each resident call they take or place from it.

Keep exploring

Where next?

Start with the one thing you need. Add more anytime by asking Lisa.
AI Front Office for Property Management ›

Award-winning AI

Winner at CES 2026, ISE 2026 and TMCnet Enterprise AI Product of the Year.

REAL AI - the whole Front Office is AI, not old software with an AI button.

Awards & trade shows ›
TMCnet Enterprise AI Product of the Year 2026
Visitors meeting Zanus AI live at a 2026 trade show
Hands-on with the Zanus AI demo at a 2026 technology trade show

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