ZANUS FRONT OFFICE FOR MANUFACTURING — AI E-MAIL
An inbox that answers itself — on your rules.
“Where is PO 4471”, “send the SDS for lot 22-118”, “quote 200 pieces of part 7B-220”, an RMA request with photos, a purchase order forwarded from a dealer, a drawing revision from a customer’s engineer: the shared mailboxes are answered from your approved information, in the sender’s language. Anything that needs an engineer, a pricing exception or a warranty decision is routed to the right person with a draft ready for approval. Emails are in the plan, not metered.
Try it free 7 days on your own business · no credit card · per company, never per seat
REAL AI - the whole Front Office is AI, not old software with an AI button. Give it your website: it learns your company, works from your approved knowledge and gets better with every answer you approve.
Live on this site right now — the assistant in the corner is the product · Award-winning AI — CES · ISE · TMCnet
The real Mail menu: department inboxes on the left, the thread in the middle, the AI reply on the right.
What it does
Order status and ship date from your data, spec sheets and SDS attached, RFQs turned into quotes, RMA instructions sent — replied in minutes.
Drawings, tolerance questions, substitution requests, special-pricing claims, out-of-window warranty requests — to engineering, the rep or the warranty desk, thread summarized.
The email AI knows the calls, chats and quotes of the same buyer — no “please resend the serial number” loops.
Inside AI E-mail — the real screens
Click a tab. Every picture is the live Front Office, not a mockup — the left menu is the whole product.
Keep Gmail or Outlook. Reply from Front Office.
Each person forwards a copy of his mailbox to his Front Office address and reads and replies in Front Office; a copy stays in his own mailbox; replies go out from your company’s own domain. Nothing to migrate, nothing to cancel.
- Your addresses, your domain — customers see nothing change
- A copy always stays in the person’s own mailbox
- A direct connection to Microsoft 365 and Gmail is coming
AI RESPOND — the whole reply, written for you
Lisa writes the reply from the thread, the customer’s history and the company’s knowledge; the person reads it and sends. Ask for changes in plain words. The same knowledge base answers the phone and the chat — one truth on every channel.
- Summarise a thread, translate it, read it aloud
- “Make a quote for 5 units at 10% discount and attach it” — done, inside that person’s discount authority; above it, the quote waits for approval
- Per department: AI drafts and a person approves · AI answers alone · people only
Available on its own — or inside a solution
Questions, answered
Can it send without approval?
Only what you allow. Order status, documents and standard quotes from the price list can go out automatically; everything you mark sensitive — a discount beyond the rules, a delivery commitment, anything technical — waits for one click from your people.
Will it invent a discount or a ship date?
No. The claim guard blocks any statement without a source in your knowledge: prices come from your price list and the account’s tier, availability from your approved rules. Outside them, it asks a person instead of guessing.
Try it free on your own plant. 7 days. No credit card.
Give it your website. It learns your company. Then call it, chat with it, e-mail it — and decide. Nothing to install, nothing to cancel.
← Previous: Contacts & CRM · Sharing with a colleague? 📄 Get the PDF · ✉️ Email this page ·