Winner CES 2026 · ISE 2026 · TMCnet 2026

AI E-mail for Manufacturing. An AI email responder for manufacturers' shared inboxes

AI E-mail is an AI email responder for manufacturers that reads the mail reaching your orders, parts and service inboxes, attaches it to the account and writes the answer from your catalog, policies and documents. You decide per department whether Lisa sends alone or a person approves first, and a purchase order opens its own case.

TRY AI E-MAIL FREENo credit card · Ready in 2 minutes

Ready to buy? See plans & pricing ›

7 days free · per company, never per seat · nothing to install

Zanus AI · AI E-mail · Desk rules

AI email responder for manufacturers: who answers on each department and the response time, real Zanus AI screen

Desk rules

Each department has its own rule: Lisa answers and sends, Lisa writes and a person approves, or a person writes, with the response time beside it.

Easy setupSet up everything just by talking to Lisa AISee how ›

You“Let Lisa answer and send on the parts desk; sales mail waits for approval.”

Lisa“The parts desk moves to Lisa answers and sends, and the sales desk stays on Lisa writes and a person approves. Apply?”

You talk. Lisa sets it up. Applied only on your yes.

How Manufacturing use it

A buyer mails a purchase order with a new ship-to address; it opens a case in Orders & quotes, and the address change waits for a person.

A contractor asks how to wire a control unit; the AI email assistant for manufacturing drafts the reply from your installation manual for Ready to send.

A customer's engineer sends a drawing revision with questions; the thread goes to the engineering desk with a one-line summary.

REAL AI - the whole Front Office is AI, not old software with an AI button.

What’s included

Your own sending domain, set up and warmed for you; replies land in Front Office, not in a personal inbox
Drafts and answers from your approved knowledge, in the customer's language; approve each one or let it send under rules you set
Take over any thread and send from your own address; connect your Google or Microsoft mailbox for personal mail
Every thread on the customer's record; a reply stops any running follow-up and alerts the owner
Templates written from your knowledge; deliverability report, bounces, complaints, engagement
Attachments, quotes and confirmations sent from the same place; nothing typed twice

Available on its own or inside a solution · See pricing › · Per company, never per seat.

Everything AI E-mail does, for every business ›

Works withLisa, your AI assistant AI Follow-up AI Quoting AI Booking AI Tickets AI Returns & Warranty

The inboxes

Order inbox automation for the orders, parts and service desks

One desk per address

Orders, parts, service and quotes each land on a desk of their own, a shared inbox for order desks with its colour and its count of open conversations.

The answer already drafted

For most mail the reply waits in Ready to send, written from your catalog and policies; read it, change a word, send it and open the next.

Only what needs you

Needs you gathers the mail that wants a decision, such as a credit request or a change to a shipped order, each with Lisa's proposal beside it.

Supplier mail off the desk

Newsletters and notifications leave the desk after one read for a real customer hiding inside, who is pulled back to be answered.

Set-up

Start customer service email for manufacturers in 2 minutes

Add your addresses

Forward the orders, parts and service addresses and pick the desk each one lands on; your mailbox provider stays as it is.

Set who answers

Tell Lisa which desks she answers alone and which wait for a person; she shows each change before and after.

Set the response time

Choose after how many working hours an unanswered customer mail counts as overdue on each desk of the plant.

Read a week of drafts

The free trial runs 7 days with no credit card, so you read every draft Lisa prepared, sent or held before deciding.

Questions & answers

AI E-mail for Manufacturing: questions & answers

Can AI answer a manufacturer's order and parts inbox?

Yes. Each address, orders, parts or service, lands on its own desk. Lisa reads every mail, finds the contact and writes the answer from your knowledge in the sender's language, and on each desk you choose whether she sends alone or a person approves the draft.

What happens when a purchase order arrives by e-mail?

A PO number in the subject or a purchase order attached opens a case in Orders & quotes by itself, where it is read and checked against your catalog and price rule. The buyer's next mail about that order lands on the same case.

Will the AI change an order or a ship-to address?

No. Cancelling an order or changing an address is never done by the AI. Such a thread goes to Needs human with a copy to your escalation inbox, and a person on the orders desk makes the change in your system.

Can it read mail from foreign distributors?

Yes. A mail in another language is read to you in yours with its numbers and dates checked, and the reply goes back in the sender's language with your own wording kept beside the translation.

Could a draft promise a lead time nobody approved?

Lisa writes only from your knowledge and records. On a desk set to Lisa writes and a person approves, the draft waits in Ready to send, so a lead time or a discount nobody signed off never leaves the orders desk.

Keep exploring

Where next?

Start with the one thing you need. Add more anytime by asking Lisa.
AI Front Office for Manufacturing ›

Award-winning AI

Winner at CES 2026, ISE 2026 and TMCnet Enterprise AI Product of the Year.