Winner CES 2026 · ISE 2026 · TMCnet 2026

AI Phone for Manufacturing. An answering service for manufacturers and their dealers

AI Phone is an answering service for manufacturers that picks up your sales, parts, orders and service lines on the first ring, around the clock. Dealers hear order status and stock from your records, technicians reach the person on call with the fault already told, and every other caller gets an answer or a message read back.

TRY AI PHONE FREENo credit card · Ready in 2 minutes

Ready to buy? See plans & pricing ›

7 days free · per company, never per seat · nothing to install

Or call +1 (954) 736-3939 and hear it answer.

Zanus AI · AI Phone · Forwarded calls

Answering service for manufacturers: calls handed to a colleague, who called, why and the pickup time, real Zanus AI screen

Forwarded calls

Each call the AI handed to a colleague, with who was calling and why, and how long the engineer or rep took to pick up.

Easy setupSet up everything just by talking to Lisa AISee how ›

You“Parts calls go to the AI first; engineering questions ring the application engineer.”

Lisa“The parts department becomes AI first, and engineering questions ring the application engineer with the caller's part number told first. Apply?”

You talk. Lisa sets it up. Applied only on your yes.

How Manufacturing use it

A distributor two time zones east calls at 6 AM about PO 5512; the AI reads its stage and e-mails the tracking.

A caller asks whether a coating handles a solvent; the AI rings the application engineer, telling him the product and the question first.

A maintenance planner calls at lunch for a seal kit by part number; the AI reads the count on hand and offers a quote.

REAL AI - the whole Front Office is AI, not old software with an AI button.

What’s included

Keep your number: forward your existing line to your Front Office line and the AI answers immediately, no porting needed. Port the number in when you decide; we handle it with the carrier
A local number in your area, or your own number ported in
Answers on the first ring, 24/7, 365; your business hours only decide when people are reachable
Human-like voice: you choose the voice and the persona per function, greeting, sales, support, booking, callbacks
Receptionist style, no phone menu: the caller just talks in any of 40 languages; the AI detects the language on the first sentence and switches the whole call
Departments you define, sales, support, booking, billing, technical…, each with its own policy: AI first, operator first, or AI only; each with its own AI specialist when no human is free
Directory of your operators with per-day working hours, languages, the nicknames callers use, vacations and temp-worker expiry
Transfers announce the caller and the reason; your person accepts before the call is connected; the call is pulled back before a mobile voicemail can swallow it
Language routing: a Spanish-speaking caller reaches your Spanish-speaking operator first
Hold music with spoken updates; when a person is unavailable the AI says the honest line you wrote for that time of day
Takes messages with the callback number read back and confirmed, delivered to that person's own inbox
Books appointments live from your calendar during the call; captures the e-mail letter by letter; saves the lead
Every fact from your approved knowledge, prices only from your catalog; with no source it says so and offers a person
Robocalls and telemarketers get one polite goodbye and stay away from your team
Off hours your way: full AI service, take-a-message only, or voicemail; holidays and special closures with the message you write
Every call transcribed into the customer's record with a summary; call log with transcripts, exportable; the morning briefing reads it for you

Available on its own or inside a solution · See pricing › · Per company, never per seat.

Everything AI Phone does, for every business ›

Works withAI Booking AI Calls Teleprompter AI Calls Transcripts AI Quoting AI Tickets AI Returns & Warranty AI CRM Lisa, your AI assistant

On the call

An AI answering service for manufacturers, department by department

Sales and RFQs

Product questions answered from your catalog and spec sheets, the model that fits the job suggested, and a quote drafted from your price list for your yes.

Orders

The stage of a purchase order, the tracking by e-mail, a ship-to change before dispatch and a payment link sent again, all on the same order record.

Technical support

First checks from your manuals and approved troubleshooting, then a ticket when a technician is needed, with the model, the serial and the fault in the caller's words.

Returns and warranty

The failed unit, the order and the reason are taken down and filed for your warranty desk, which approves every return before anything ships back.

Set-up

Set up after-hours answering for manufacturers in 2 minutes

Forward your line

Point the number on your price lists and machine plates at your Front Office number; the AI answers from the next call, with no porting.

Name your departments

Tell Lisa which lines you run, from sales to returns. Each one is set AI only, AI first or your people first, with its own hours.

Set the night rule

Choose what each department does after hours, such as a 24/7 answering service for manufacturing on parts, and who is on call for a stopped line. Lisa reads the change back first.

Hear it yourself

Call your own number and ask for a ship date. The 7-day trial needs no credit card, and its report lists every call answered.

Questions & answers

AI Phone for Manufacturing: questions & answers

Is an answering service worth it for a manufacturer?

A dealer who reaches voicemail often orders the part from whoever answers next. With message-only manufacturer phone answering, the callback is still left for later. AI Phone answers the question itself, order status, stock, where to send a return, and books, transfers or files what needs your team, so missed calls stop turning into lost orders.

Can the AI answer order status calls?

Yes. With your orders on the Front Office record, it tells the buyer the stage of his order and e-mails the tracking your shipping desk entered; it never reads a tracking number aloud. An order it cannot find, or a request to expedite, goes to customer service with the call in writing.

Will it answer whether a part is rated for a pressure or a load?

No. Ratings, compatibility, tolerances and fit for an application are left to your engineers. The AI puts the caller through to the application engineer, or takes a message with the callback number read back digit by digit, and the question stays on the call record.

What do callers hear after hours and during a plant shutdown?

You choose per department: full AI service, take-a-message only or voicemail. The parts and orders lines can keep answering at night while technical support rings the on-call technician, and on a shutdown week or a holiday callers hear the message you wrote for those days.

Can it answer export dealers in Spanish or French?

Yes. AI Phone answers in the caller's language, and each department keeps its own AI voice, name and pace. An export dealer hears the shipping terms you approved in his own words, and the call is saved with its transcript and summary on his record.

Keep exploring

Where next?

Start with the one thing you need. Add more anytime by asking Lisa.
AI Front Office for Manufacturing ›

Award-winning AI

Winner at CES 2026, ISE 2026 and TMCnet Enterprise AI Product of the Year.