Winner CES 2026 · ISE 2026 · TMCnet 2026

AI Knowledge for Manufacturing. The AI knowledge base for manufacturers that every channel reads

AI Knowledge is the AI knowledge base for manufacturers that every channel answers from: your website, manuals, rules and catalog in one tree. Prices, part numbers and stock are read from the catalog as they stand; a question nothing answers is never guessed, Lisa says she will check with your engineering team, and you answer it once for every channel.

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7 days free · per company, never per seat · nothing to install

Zanus AI · AI Knowledge · Ticket rule

AI knowledge base for manufacturers: a rule asking the serial number and firmware before a ticket opens, real Zanus AI screen

Ticket rule

A script for what to say after a ticket, and a rule that asks for the serial number and firmware version before one is opened.

Easy setupSet up everything just by talking to Lisa AISee how ›

You“Add a rule: never promise a ship date on the phone.”

Lisa“A rule never to promise a ship date on the phone is written, with its own nightly test. Apply?”

You talk. Lisa sets it up. Applied only on your yes.

How Manufacturing use it

A rule asks for the serial number and firmware version before a support ticket opens.

A setup tool is handed out only after the caller's order is verified, through a link that expires.

A question about a coating's temperature limit is held, and lands under Q&A and gaps for your engineer to answer once.

REAL AI - the whole Front Office is AI, not old software with an AI button.

What’s included

The start: the first questions, answered typed or by talking
The company: identity, locations, hours, departments, people, catalog
The rules: never, always, scripts, procedures, answers and must-ask
The library: catalog, pages, documents, websites, pictures, videos, software
Websites: your site read again every day, new pages added
Auto-Retraining: every conversation reviewed for gaps and lessons
Quality tests: rule tests, approved answers and picture sets every night
The company file: export and import everything the AI knows

Available on its own or inside a solution · See pricing › · Per company, never per seat.

Everything AI Knowledge does, for every business ›

Works withAI Phone AI Webchat AI E-mail AI Chat for your team AI File Cabinet AI Team Training

One source

A product knowledge base for manufacturers, tested every night

The order of truth

Your written answers and corrections come first, then company documents, then website pages, the newer of two pages first.

Contradictions paired

Two rules the AI cannot follow at once, such as two different lead times, are shown side by side for you to settle.

Taught by talking

Say what changed, the assistant writes the proposal in the right branch, and nothing goes live before you approve it.

In 40 languages

One knowledge answers dealers and buyers on the phone, the chat and mail, in the language each of them speaks.

Set-up

Build a technical support knowledge base in 2 minutes

Your website, read

Give Lisa your address; the site map is scanned and your product pages, pictures and videos join the tree topic by topic.

The first questions

Say what you make, what the AI must never promise, such as ratings or ship dates, and how you recommend a model.

Your rules and manuals

Add the rules your desks already follow and drop in the manuals for AI answers from product manuals; contradictions are paired and every rule gets a test.

Test it for a week

Put the questions your dealers ask to it for 7 days free of charge, no card, and read the nightly test results.

Questions & answers

AI Knowledge for Manufacturing: questions & answers

Will the AI make up a specification?

No. It answers only from your knowledge; a sentence your sources do not support is held back, and the caller hears that your engineering team will verify and come back. The question waits for you under Q&A and gaps.

Can firmware and drivers be handed out safely?

Yes. For firmware download control, files up to 2 GB each carry a hand-out rule: freely, after an order is verified, by ticket first, or never. The link expires, and every hand-out is on the record.

Does it keep up with our website?

Yes. Scan for new content is set to daily: new product pages join with their pictures, a changed page is read again and a retired page leaves the knowledge.

How do we know it still answers right?

Each rule carries a test question with the words its answer must and must not contain, run every night, and every question you answered once is replayed daily.

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