ZANUS FRONT OFFICE FOR MANUFACTURING
Next-generation AI for Manufacturing. Try it free on your own plant. No credit card.
Every RFQ quoted. Every dealer answered. Your inside-sales desk, finally off the order-status line. ZANUS AI Front Office for Manufacturing is the AI inside-sales, customer-service and parts-and-warranty desk for equipment builders, component makers, fabricators and process producers selling through dealers and direct. It answers dealers, buyers and plant engineers on phone, website chat, email and RFQ forms — lead time, order status, price at the account’s tier, which spare part fits a serial number, spec sheets and SDS — quotes from your real price list, files warranty claims and RMAs complete, books the technician and follows up the quote nobody answered. Engineering, safety and warranty decisions go to your people; the routine stops landing on the people who should be quoting. Grounded only in the catalog, price lists and policies your plant approves: no source, no claim.
Try it free 7 days on your own business · no credit card · per company, never per seat
REAL AI - the whole Front Office is AI, not old software with an AI button. Give it your website: it learns your company, works from your approved knowledge and gets better with every answer you approve.
Live on this site right now — the assistant in the corner is the product · Award-winning AI — CES · ISE · TMCnet
The real Front Office dashboard: today’s numbers, what needs a person, every menu on the left. In the trial it is yours, with your company in it.
FREE TRIAL · 7 DAYS · NO CREDIT CARD
Give us your website. Ten minutes later, your company answers the phone.
“Give us your website. Ten minutes later Zanus has built a private 7-day sandbox around your company: your knowledge, a phone line that answers as you, your website with Lisa on it, your dashboard with your data. Not old software with an AI button — the AI is the software.”
“No card. No setup fee. Per company, never per seat. You decide after you hear it answer as your company.” One trial per company: a working business website and an e-mail on its domain.
- 1Your website. Lisa reads it and proposes your departments and people; she asks only what the site does not say.
- 2Your sandbox, in ten minutes. A phone line in your area code that answers as you and transfers to your real phones, your website with Lisa on it, your dashboard with your data.
- 3Seven days on your business. Day 1 the first call; day 3 a mail “what your callers asked”; day 7 a report.
- 4Keep it or walk away. Buy any solution on any day and the sandbox becomes the account — same number, same knowledge, nothing redone. Walk away and nothing is charged.
How you start
Three steps, in the order you like. Most people skip straight to the second.
Two minutes. The AI presents the Front Office and answers your questions live — the demo is the product.
Your website, your phone line, your dashboard. No card, nothing to install. Start free
Any solution, on any day of the trial — the sandbox becomes your account. Per company, never per seat. See pricing →
Prefer to own your AI on your own premises? See AI Servers — a separate product. The Front Office above needs no server.
One AI Front Office. Every job your sales and service desks do today.
The same 31 menus, read through a sales and service manager’s eyes. Each function below is a page of its own, in your vocabulary — enable what your plan includes, add more when the channel grows. No IT project, no data-unification program first. Comparing options? See the comparison →
Every morning: last night’s RFQs quoted, order-status calls handled, claims filed, technicians booked — and which accounts need a person today.
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AI PhoneAnswers every dealer, buyer and technician call on your menu, in your voices, in every time zone — lead time, order status, part identification; engineering questions transferred to a person.
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AI Chat & VoiceWebsite chat and voice that answers “is it in stock, what is the lead time, which part fits serial number X” from your approved data — and files the RMA in the conversation.
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AI AvatarA lifelike face that greets new dealers and export buyers on your site in their language, explains your lines and how to order, and books the rep.
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AI DemoInteractive walk-throughs: your product lines, how to identify the right spare part, how to order, how the dealer program works — narrated by AI, any hour.
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RFQs & Dealer FormsRFQ forms, spec-sheet downloads, dealer applications and trade-show lists worked in minutes — part numbers and quantities asked, the quote sent or the rep booked.
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Account RecordsThe front-office account record: every RFQ, quote, order question, claim and visit on one timeline per contact and account, serial numbers included. Not the ERP — the conversation record.
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AI E-mailorders@, parts@ and service@ answered from your approved information — order status, documents, RFQs, RMAs; drawings and engineering questions routed to the right person.
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RFQs & QuotesQuotes from your real price list and the account’s tier — sent as a clean document, tracked, followed up; discount rules and approvals enforced.
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Quote Follow-upQuote chase, wear-parts reorder reminders, warranty-expiry notices, price-list rollouts and reactivation of the account that stopped ordering — stopped when a person should call.
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Service & Rep VisitsService technicians, plant visits and rep visits booked while the customer is still on the line — the right technician for the region, serial number attached, calendars synced.
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Desk TrainingInside-sales, counter and service-desk staff trained on your catalog, price tiers, warranty and RMA rules — new hires productive in days.
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Warranty & RMAWarranty claims, return authorizations, service requests and order issues filed complete and routed to the right desk — status sent, nights and weekends included.
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Demand ForecastQuote-conversion probability, inbound demand by product line and region, service-request load — from real RFQs and calls, with the WHY.
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Dealers & AccountsDealers, distributors, direct accounts and end users mapped as organizations — who buys, who runs the units, which distributor is going quiet before the orders stop.
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Add AI to what you haveConnect the ERP, dealer portal, field-service and CRM systems you already run — the AI works, and writes it back.
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ProtectionDaily caps on every AI resource: a script hammering your RFQ form or public chat costs a capped, known amount — dealers see courtesy.
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What happens to every inquiry — in your plant
A distributor at 6 AM from two time zones east, an RFQ form with a spreadsheet attached, a parts@ email, a plant engineer with a unit down at 9 PM — a dealer, a buyer, a technician, a prospective account. Day or night, in any of 40 languages.
Lead time, availability, order status, the account’s price tier, which wear part fits the serial range, the spec sheet or the SDS — from your approved catalog, rules and documents only. No source, no claim.
Dealer or direct, which account and tier, which product line, how urgent, which desk — inside sales, parts, warranty, service, engineering — your routing rules applied in the conversation. Engineering, application and safety questions go to a person.
Quote from the price list, file the warranty claim or RMA complete, book the technician who covers the region, send the document, transfer to the application engineer with the context whispered in, call back the hang-up.
The quote opened twice and never answered, the wear-parts reorder due, the warranty window closing, the January price list for every dealer, the distributor who stopped ordering — on schedule, until done, stopped the moment a person should call.
Every touch on the account’s front-office record, next to the serial numbers and part numbers discussed. Every morning a briefing: what was quoted, filed and booked overnight, who needs a person today.
AI-driven end to end. A person wherever your rules require it. Anything about suitability for an application, anything safety-related, any warranty decision and any special price waits for your people; the routine — lead times, order status, standard quotes, complete claims — the AI handles and reports.
One knowledge base feeds every channel
Websites, uploads, pages and articles, Q&A, battle cards, images and videos — you approve it once, and phone, chat, email, demos and quotes all answer from the same verified source. No source, no claim.
40 languages, one bill, a help drawer over every screen
Languages and website translation, billing with plans, top-ups and alerts, onboarding, users & security, and the help drawer that answers from the platform manual — the plumbing that comes with it.
Private by architecture
Your Front Office runs in a private Cloudflare environment dedicated to your company — your own data-processing container, not a shared pool. Your knowledge stays yours: it never trains global models like GPT or Grok, and it is never shared.
- Private data-processing environment per company
- Grounded only in your knowledge
- Claim guard: no source, no claim
- Private environment option: an isolated environment with enterprise-grade security certifications, on request
Auto-Call — the AI calls your customers
Not only answering. From an automated event (a due date, a ready order, tomorrow’s appointment), a scheduled funnel or a list, the AI calls your registered contacts and announces your message — or talks as an agent: answers the question, moves the appointment, confirms, collects the missing detail. Call window, attempts, voicemail policy and consent rules are yours; every call is transcribed.
- “Hi Bill, this is Precision Metalworks: your order has passed final inspection and ships Thursday.”
- “Hi Joan, this is Precision Metalworks calling about the recurring order due this month. Shall I schedule the same quantities, or would you like to adjust?”
Scheduled Auto-Call comes inside a solution — see pricing; calling back the hang-ups is part of AI Phone. How it works, in the Phone chapter ›
The same Front Office, by job
The jobs a plant names most often — each explained in full: what falls through the cracks today, a day with the AI on the job, every function seen from that job.
Questions, answered
Does the AI give engineering, application or safety advice?
No. It answers only from the information your plant approves — catalog, spec sheets, manuals, SDS, price lists, availability rules, warranty and RMA policy. It does not judge whether a part suits an application, a load, a pressure or a chemical, does not approve a substitution or a drawing change, and does not decide warranty coverage: those questions are transferred to an application engineer, the territory rep or the warranty desk with the transcript attached. A safety-critical call — a unit smoking, a leak, an electrical fault — is routed to a person by your on-call rule and answered only with your approved safety instructions read word for word. No source, no claim.
What happens to our price tiers, special pricing and customer data?
Your Front Office runs on a private data-processing environment dedicated to your company; price tiers, special pricing agreements, drawings and customer records never train public models and are never shared. A dealer sees only what your rules allow that dealer to see. Manufacturers whose customers or regulators require an isolated environment with specific certifications ask for a private environment — available on request.
Does it replace our ERP or dealer portal?
No. It sits in front of them: the AI answers, quotes, files and books, then writes contacts, RFQs, claims and visits back through Connectors — webhooks and API, native CRM and calendar sync. Orders, inventory, pricing and invoices stay in the ERP; your dealer portal can stay too, with the AI answering the questions dealers used to log in for. Your system of record stays; the phone stops ringing on the inside-sales desk for order status.
Try it free on your own plant. 7 days. No credit card.
Give it your website. It learns your company. Then call it, chat with it, e-mail it — and decide. Nothing to install, nothing to cancel.
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