Winner CES 2026 · ISE 2026 · TMCnet 2026

AI Call Desk for Manufacturing. Your inside-sales desk calls back from one prepared queue.

AI Call Desk gives your inside-sales and customer-service staff a phone in the browser, calling from your company number, and a work queue the Front Office prepares: who to call, why and from which conversation. The quote nobody answered, the dealer who asked for a callback, the expedite to confirm. Each call is transcribed into the account's story.

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7 days free · per company, never per seat · nothing to install

Zanus AI · AI Call Desk · The work queue on the operators' desk
AI Call Desk — The work queue on the operators' desk, real Zanus AI screen

You talk. Lisa sets it up.

You“Put every unanswered quote older than five days in Tom's call queue.”

Lisa“Done: unanswered quotes older than five days now land in Tom's call queue with the quote and last conversation attached.”

Any setting, in any module · applied only on your yes

How Manufacturing use it

1

An inside-sales rep starts the morning with twelve callbacks queued, each showing the part numbers and the reason for the call.

2

After a call about an expedite, the rep dictates two lines and the next step is scheduled on the account.

3

A counter clerk calls a dealer from the browser, and the dealer sees the plant's main number, not a personal mobile.

REAL AI - the whole Front Office is AI, not old software with an AI button.

What’s included

  • Work queue: who to call, why, from which conversation, prepared by Front Office
  • Phone in the browser, calling from your company number
  • The call transcribed into the customer's story as it happens
  • Two dictated lines after the call → the next step proposed and scheduled
  • AI Assist on calls available on top: live suggestions from your knowledge while your person talks

Questions & answers

AI Call Desk for Manufacturing: questions & answers

What is a call desk for an inside-sales team?

It is a phone in the browser plus a prepared work queue. Your rep sees who to call and why, calls from the company number, and the conversation is transcribed into the account's record as it happens.

Does the rep still have to type call notes?

No. The call is transcribed into the account's story, and after hanging up the rep dictates two lines; the next step is proposed and scheduled from them.

Can AI suggestions appear while our rep talks to a dealer?

Yes, when AI Assist on calls runs alongside the Call Desk for your counter and inside-sales staff. It shows suggestions from your catalog and policies on the rep's screen and never speaks to the dealer.

Keep exploring

Where next?

Start with the one thing you need. Add more anytime by asking Lisa.
AI Front Office for Manufacturing ›

Award-winning AI

Winner at CES 2026, ISE 2026 and TMCnet Enterprise AI Product of the Year.

REAL AI - the whole Front Office is AI, not old software with an AI button.

Awards & trade shows ›
TMCnet Enterprise AI Product of the Year 2026
Visitors meeting Zanus AI live at a 2026 trade show
Hands-on with the Zanus AI demo at a 2026 technology trade show

Give Lisa your website.
She sets up your business in 2 minutes.

Other software makes you learn it. Zanus AI learns your business.
Try it free on your own business — no credit card, per company, never per seat.

TRY IT FREE NOWNo credit card · Ready in 2 minutes

Or call +1 (954) 736-3939 — the AI answers.