ZANUS FRONT OFFICE FOR MANUFACTURING — ACCOUNT RECORDS
The account record that updates itself — and works the next step.
Every call, chat, email, RFQ form and claim lands on the contact’s front-office record: who they are, which dealer or account they belong to, which part numbers and serial numbers they asked about, what was quoted, what is still open. The AI fills it in from the conversations it had — nobody types notes after a call. Not the ERP: the conversation record, next to your order and warranty systems, in the dealer tabs your channel team thinks in.
Try it free 7 days on your own business · no credit card · per company, never per seat
REAL AI - the whole Front Office is AI, not old software with an AI button. Give it your website: it learns your company, works from your approved knowledge and gets better with every answer you approve.
Live on this site right now — the assistant in the corner is the product · Award-winning AI — CES · ISE · TMCnet
The real Contacts & Leads menu: end customers, companies, resellers, import review — one record per human, every touch attached.
What it does
Contact, company, role, language, account type, part numbers and serial numbers mentioned, RFQs, quotes, claims — written by the AI as it talks.
Business-email check, account type, volume and timeline, competitor-domain filter: serious RFQs go to a quote, unclear ones to a person — every score explained.
The distributor, the contractor who buys through them and the plant engineer who runs the unit — linked, so the desk sees the whole chain.
Inside the CRM — the real screens
Click a tab. Every picture is the live Front Office, not a mockup — the left menu is the whole product.
End customers, companies, resellers — three tabs, one truth
Contacts & Leads keeps end customers, the companies they belong to and your reseller network in one menu. A company card shows every stakeholder, the combined timeline and the health score; a reseller card shows their leads, approvals and web code.
- Contact → company → buying committee, mapped by the AI
- Health score 0–100 with the WHY on every record
- Reseller applications, approvals and their own lead flow
Qualification: the rules are yours, the work is the AI’s
Set what a qualified lead means for YOUR business: minimum budget, decision timeline, the fit questions the AI must ask, whether free-mail addresses count, which competitors’ employees to filter out. The AI asks in the conversation, scores the answers, and routes: qualified → demo or booking; unqualified → polite close; unsure → NEEDS HUMAN.
- Rules per department or funnel
- Competitor domains and free-mail screening built in
- Every score explained by the answers that produced it
Import review: old lists become live records
Trade-show badges, purchased lists, exports from a retired CRM — import them, review the AI’s matching (duplicates merged, companies recognized, junk flagged), then let the funnels work them.
- Duplicate detection and company matching
- Junk and competitor rows flagged before they pollute your base
- Hands the clean list to Marketing funnels
Available on its own — or inside a solution
Questions, answered
Does this replace our ERP or CRM?
No. It is the front-office layer: conversations, RFQs, quotes, claims and follow-ups. Orders, inventory and invoices stay in the ERP; if you keep a CRM, Connectors syncs contacts, companies and deals both ways. Many desks find the front-office record is the one they actually open.
Which solution includes it?
Available on its own or inside a solution. Which solution includes what: see pricing.
Try it free on your own plant. 7 days. No credit card.
Give it your website. It learns your company. Then call it, chat with it, e-mail it — and decide. Nothing to install, nothing to cancel.
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