Winner CES 2026 · ISE 2026 · TMCnet 2026

AI E-mail for Distributors. An AI email responder for distributors' orders and AR desks

AI E-mail is an AI email responder for distributors that reads every mail sent to your orders, sales and AR addresses, finds the account, sorts it to the right desk and writes the answer from your knowledge in the buyer's language. You decide per desk whether Lisa sends it herself or a person approves first.

TRY AI E-MAIL FREENo credit card · Ready in 2 minutes

Ready to buy? See plans & pricing ›

7 days free · per company, never per seat · nothing to install

Zanus AI · AI E-mail · Desk rules

AI email responder for distributors: per desk, Lisa sends, Lisa drafts for approval or a person writes, real Zanus AI screen

Desk rules

Each desk has its rule: Lisa answers and sends, Lisa writes and a person approves, or a person writes, with the response time set too.

Easy setupSet up everything just by talking to Lisa AISee how ›

You“Let Lisa answer the sales desk alone; AR waits for a person.”

Lisa“The sales desk now answers and sends on its own, and every AR mail waits for a person's approval with my draft ready. Apply?”

You talk. Lisa sets it up. Applied only on your yes.

How Distributors use it

A purchasing agent mails a PO at 11 PM; it opens a case on Orders & quotes, and her next mail lands on the same case.

A contractor asks the sales desk for your holiday cutoff; the AI email assistant for wholesale drafts the answer, which waits in Ready to send.

A buyer writes to cancel an order; the thread goes to Needs human with a copy to your escalation inbox, untouched by the AI.

REAL AI - the whole Front Office is AI, not old software with an AI button.

What’s included

Your own sending domain, set up and warmed for you; replies land in Front Office, not in a personal inbox
Drafts and answers from your approved knowledge, in the customer's language; approve each one or let it send under rules you set
Take over any thread and send from your own address; connect your Google or Microsoft mailbox for personal mail
Every thread on the customer's record; a reply stops any running follow-up and alerts the owner
Templates written from your knowledge; deliverability report, bounces, complaints, engagement
Attachments, quotes and confirmations sent from the same place; nothing typed twice

Available on its own or inside a solution · See pricing › · Per company, never per seat.

Everything AI E-mail does, for every business ›

Works withLisa, your AI assistant AI Follow-up AI Quoting AI Booking AI Tickets AI Returns & Warranty

Desks

Orders inbox automation for distributors, desk by desk

One desk per address

Orders, sales, quotes and AR each get a desk with its own address, colour and count of open conversations, and every mail lands on its account.

Purchase orders spotted

With purchase order email triage, a PO number in the subject or an order attached opens a case on Orders & quotes by itself, and the buyer's next mail joins the same case.

Needs you, and nothing else

Needs you gathers only the mails that need a decision, such as a disputed freight charge, each with Lisa's proposal and a Do it beside it.

Overdue in working hours

Each desk sets after how long an unanswered customer mail counts as overdue, four hours by default, counted in working hours or around the clock.

Set-up

Set up a shared inbox for distributors in 2 minutes

Your addresses

Add orders, sales and AR addresses and the desk each lands on; your existing mailbox stays as it is and only new mail comes here.

Your mailboxes

Each rep connects his mailbox or forwards a copy, and Lisa walks him through the steps one at a time and runs the test.

Who answers

Say which desks keep a person on every reply, the AR desk for one, and which Lisa may answer alone; she shows the change before and after, then applies it on your yes.

A week of mail

Run it on your own inboxes free for 7 days, no credit card, and read every answer Lisa prepared, sent or held.

Questions & answers

AI E-mail for Distributors: questions & answers

Can AI answer a distributor's orders inbox?

Yes, desk by desk and under your rules. Lisa reads each mail, attaches it to the account and drafts the answer from your knowledge; a purchase order opens a case on Orders & quotes by itself, where AI Quoting reads it and checks it against your catalog.

Does the AI send replies without approval?

Only on the desks where you allow it. As shipped, every reply Lisa drafts sits in Ready to send for your order desk, and only a click sends it. Move a desk to sending alone once you have read a week of its answers.

Will the AI cancel an order sent in by e-mail?

Never. A request to cancel an order or change an address goes to Needs human with a copy to your escalation inbox, and an unclear reply gets one polite question before a person takes over.

Can our AR clerk and inside sales share one inbox?

Yes. Every address lands on a desk, a manager assigns a thread, a clerk takes it over so Lisa stops writing on it, and Overdue shows the customer mail unanswered past the desk's response time.

Do replies go out from our own address?

Yes. Desk replies leave from your company addresses, and a person who connects his own mailbox sends as himself, landing in his Sent folder with his signature and the company footer under it.

Keep exploring

Where next?

Start with the one thing you need. Add more anytime by asking Lisa.
AI Front Office for Distributors ›

Award-winning AI

Winner at CES 2026, ISE 2026 and TMCnet Enterprise AI Product of the Year.