Winner CES 2026 · ISE 2026 · TMCnet 2026

AI Knowledge for Distributors. An AI knowledge base for distributors, taught by talking

AI Knowledge is an AI knowledge base for distributors: your website, your documents, your rules and your catalog in one tree, and the AI answers buyers and your team only from it. When the knowledge holds no answer, Lisa tells the buyer she will check and come back, and the question waits for your team to answer it once.

TRY AI KNOWLEDGE FREENo credit card · Ready in 2 minutes

Ready to buy? See plans & pricing ›

7 days free · per company, never per seat · nothing to install

Zanus AI · AI Knowledge · Rules

Rules

What the AI never says, always says, its scripts, procedures and answers in one table, with two rules that clash paired for you to decide.

Easy setupSet up everything just by talking to Lisa AISee how ›

You“Add a rule: never promise a delivery date on the phone.”

Lisa“The rule never to promise a delivery date on the phone is ready, with its own test. Approve and deploy?”

You talk. Lisa sets it up. Applied only on your yes.

How Distributors use it

A contractor asks about a fitting's ratings; the answer comes from the spec sheet in your library, never from the open web.

You add a rule never to promise a delivery date on the phone, and it holds on every channel after your approval.

A manufacturer's new line page appears on your site; the daily scan adds it to your line card knowledge base with its pictures and videos.

REAL AI - the whole Front Office is AI, not old software with an AI button.

What’s included

The start: the first questions, answered typed or by talking
The company: identity, locations, hours, departments, people, catalog
The rules: never, always, scripts, procedures, answers and must-ask
The library: catalog, pages, documents, websites, pictures, videos, software
Websites: your site read again every day, new pages added
Auto-Retraining: every conversation reviewed for gaps and lessons
Quality tests: rule tests, approved answers and picture sets every night
The company file: export and import everything the AI knows

Available on its own or inside a solution · See pricing › · Per company, never per seat.

Everything AI Knowledge does, for every business ›

Works withAI Phone AI Webchat AI E-mail AI Chat for your team AI File Cabinet AI Team Training

Knowledge

Product knowledge for distributor reps and the AI alike

The order of truth

When sources disagree, the answers and corrections you wrote win, then company documents, then website pages, with the newer of two pages ahead.

The claim guard

A sentence your knowledge does not support is held back, and the question lands under Q&A and gaps for you to answer once.

Untick what she must not use

Obsolete line pages or discontinued items are unticked from the scan and dropped from chat, voice, demos and e-mail at once.

In 40 languages

One company brain for every channel, so a buyer who speaks another language hears the same facts your counter would give.

Questions & answers

AI Knowledge for Distributors: questions & answers

Does the AI make up prices or stock?

No. For AI answers from your catalog, prices, part numbers and stock are read from the catalog's structured facts and said as they stand there, and a NEVER rule keeps a price that is not in the list off every channel.

What happens when two rules clash?

They are shown side by side with the reason; edit one, or keep both and say which wins, so the AI is never left to pick.

Does it read our website every day?

Yes. New pages join with their pictures and videos, a changed page is read again, a page that left the site is retired, and the questions you approved are replayed first.

Is anything live before we approve it?

No. Even a self-learning knowledge base for wholesale waits for you: the assistant proposes, you press APPROVE & DEPLOY, and each rule carries a test question that runs every night, green or red.

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