Winner CES 2026 · ISE 2026 · TMCnet 2026

AI Phone for Distributors. An answering service for distributors that knows the counter

AI Phone is an answering service for distributors that picks up every branch line on the first ring, day and night, in the caller's language. Contractors and buyers say what they need with no phone menu, and the AI answers from your knowledge, books the pickup, drafts the quote or puts the call through to the right desk.

TRY AI PHONE FREENo credit card · Ready in 2 minutes

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7 days free · per company, never per seat · nothing to install

Or call +1 (954) 736-3939 and hear it answer.

Zanus AI · AI Phone · Forwarded

Answering service for distributors: calls handed to the counter and credit desk with the reason told, real Zanus AI screen

Forwarded

Calls the AI handed to a person, with who was calling and why told before each pickup, and how long your colleague took to answer.

Easy setupSet up everything just by talking to Lisa AISee how ›

You“Before 7 and after 5 the AI answers; credit calls go to the credit desk.”

Lisa“Before 7 AM and after 5 PM the AI now answers every branch line, and credit calls go to the credit desk. Apply?”

You talk. Lisa sets it up. Applied only on your yes.

How Distributors use it

A roofer calls at 5:40 AM for two pallets of underlayment; the AI checks your inventory record and books a 6:30 pickup at his branch.

During the pre-cutoff rush every counter line is busy, so the call nobody picks up goes to the AI, which drafts the re-order quote.

A body shop owner asks about his credit hold; the AI tells your credit manager who is calling and why before the call connects.

REAL AI - the whole Front Office is AI, not old software with an AI button.

What’s included

Keep your number: forward your existing line to your Front Office line and the AI answers immediately, no porting needed. Port the number in when you decide; we handle it with the carrier
A local number in your area, or your own number ported in
Answers on the first ring, 24/7, 365; your business hours only decide when people are reachable
Human-like voice: you choose the voice and the persona per function, greeting, sales, support, booking, callbacks
Receptionist style, no phone menu: the caller just talks in any of 40 languages; the AI detects the language on the first sentence and switches the whole call
Departments you define, sales, support, booking, billing, technical…, each with its own policy: AI first, operator first, or AI only; each with its own AI specialist when no human is free
Directory of your operators with per-day working hours, languages, the nicknames callers use, vacations and temp-worker expiry
Transfers announce the caller and the reason; your person accepts before the call is connected; the call is pulled back before a mobile voicemail can swallow it
Language routing: a Spanish-speaking caller reaches your Spanish-speaking operator first
Hold music with spoken updates; when a person is unavailable the AI says the honest line you wrote for that time of day
Takes messages with the callback number read back and confirmed, delivered to that person's own inbox
Books appointments live from your calendar during the call; captures the e-mail letter by letter; saves the lead
Every fact from your approved knowledge, prices only from your catalog; with no source it says so and offers a person
Robocalls and telemarketers get one polite goodbye and stay away from your team
Off hours your way: full AI service, take-a-message only, or voicemail; holidays and special closures with the message you write
Every call transcribed into the customer's record with a summary; call log with transcripts, exportable; the morning briefing reads it for you

Available on its own or inside a solution · See pricing › · Per company, never per seat.

Everything AI Phone does, for every business ›

Works withAI Booking AI Calls Teleprompter AI Calls Transcripts AI Quoting AI Tickets AI Returns & Warranty AI CRM Lisa, your AI assistant

Branch calls

After-hours answering service for distributors, and the rush hours too

Before the doors open

As a virtual receptionist for supply houses, the AI tells contractors who call at dawn your cutoffs, counter hours and pickup options, and files a message for the first rep in when they need a person.

The pre-cutoff rush

With your people first on the counter line, a call nobody picks up goes to the AI instead of ringing out, and the caller is served while staff work the walk-in line.

Holidays and inventory days

On a closure, callers hear the message you wrote for that day, and their messages wait for your staff with the callback number read back digit by digit.

Spanish on the counter line

A crew lead who speaks Spanish is answered in Spanish, and when he asks for a person the call goes to the colleague you set for that language.

Set-up

Set up AI phone answering for distributors in 2 minutes

Forward the line

Forward a branch number to your Front Office number and branch phone answering starts from that moment, with no hardware and nothing to install at the counter.

Lisa reads your site

Lisa reads your pages and line cards and asks who takes calls, which product lines you carry, your counter hours and your languages.

Set the desks

Tell her who handles inside sales, the counter, dispatch and credit, and when each person can be reached; she shows the change before and after.

A week on real calls

Run it on your own branch lines for 7 days, no credit card, and read the report of every call it answered when the week ends.

Questions & answers

AI Phone for Distributors: questions & answers

Do our branch numbers stay the same?

Yes. Forward each branch line and the AI takes the next call with no porting. If you later want a number moved in, Zanus AI handles the port with your carrier, or you take a new local number for a new branch.

Can the AI route calls to inside sales, the counter or AR?

Yes. Each desk becomes a department, answered AI only, AI first or your people first. The AI routes by the reason and the language the caller gives, and a transfer rings your colleague on the computer, the phone app or a mobile, in the order each one chooses.

What does the AI do with order status calls?

For orders on your Front Office record or your connected store, it finds the order, says where it stands and e-mails the tracking with the carrier's page instead of reading the number aloud. A new ship-to asked for before the order leaves is changed on the call.

Do callers have to choose from a phone menu?

No. There is no list of numbers to pick from: a buyer says he needs a pickup for the Elm Street job or asks where his delivery stands, and the AI answers or routes the call to the desk that handles it.

Is every branch call written down?

Every call the AI answers is saved with its transcript, summary and outcome on the account, new callers are saved as leads, and a manager can follow a live call. Calls your people take are written too when you add AI Calls Transcripts.

Keep exploring

Where next?

Start with the one thing you need. Add more anytime by asking Lisa.
AI Front Office for Distributors ›

Award-winning AI

Winner at CES 2026, ISE 2026 and TMCnet Enterprise AI Product of the Year.