Winner CES 2026 · ISE 2026 · TMCnet 2026

AI Call Desk for Distributors. A browser phone and call queue for inside sales.

AI Call Desk gives your inside-sales reps and counter staff a phone in the browser that calls from the branch number, plus a work queue Front Office prepares: the hang-up to call back, the quote to chase, the claim waiting for an answer. Each call is transcribed into the account's story, and two dictated lines set the next step.

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7 days free · per company, never per seat · nothing to install

Zanus AI · AI Call Desk · The work queue on the operators' desk

AI Call Desk — The work queue on the operators' desk, real Zanus AI screen

You talk. Lisa sets it up.

You“Put east-branch callbacks in Maria's queue, oldest first.”

Lisa“Done: east-branch callbacks now go to Maria's queue, oldest first, with the conversation attached. Want hang-ups from the morning rush added too?”

Any setting, in any module · applied only on your yes

How Distributors use it

At 7:30 the inside-sales rep opens a queue of eleven accounts that called overnight, each with the reason and the conversation attached.

A rep calls a contractor back from the branch number in the browser, and the call is transcribed onto the account.

After a call about a backorder, the rep dictates two lines and the follow-up call is scheduled for Thursday.

REAL AI - the whole Front Office is AI, not old software with an AI button.

What’s included

Work queue: who to call, why, from which conversation, prepared by Front Office
Phone in the browser, calling from your company number
The call transcribed into the customer's story as it happens
Two dictated lines after the call → the next step proposed and scheduled
AI Assist on calls available on top: live suggestions from your knowledge while your person talks

Add it to AI Phone or get it inside a solution · See pricing › · Per company, never per seat.

Everything AI Call Desk does, for every business ›

Works withAI Phone AI CRM AI Assist on calls AI Quoting AI Booking AI Follow-up

Questions & answers

AI Call Desk for Distributors: questions & answers

What is a call desk for a distribution branch?

It is the inside-sales desk's phone and to-do list in one browser tab. Reps call from the company number, see why each account is in the queue and which conversation it came from, and every call lands on the account's record.

Do our reps need desk phones for this?

No. The phone runs in the browser and calls from your branch number, so a counter rep at the branch and a rep working from home use the same line and the same queue.

How does the call queue know who to call back?

Front Office prepares it from the conversations: messages taken, hang-ups, quotes waiting and claims needing a person. Each queue item names the account, why the buyer needs a call and the conversation that created it.

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