ZANUS FRONT OFFICE FOR WHOLESALE & DISTRIBUTORS
Next-generation AI for Wholesale & Distributors. Try it free on your own distributorship. No credit card.
Every order call answered. Every quote out the same hour. Your inside-sales desk, finally off the phone. ZANUS AI Front Office for Wholesale & Distributors is the AI sales desk, order taker and follow-up desk for wholesalers and distributors of any goods — building supply, HVAC and plumbing, industrial, foodservice, consumer lines. It answers contractors, dealers, stores and purchasing agents on phone, website chat, email and web forms — stock and branch availability, the account’s price tier, cutoff times, will-call status, where the order is — takes the re-order, builds the job quote from your real price list, acknowledges the PO, files the return complete, books the rep visit, and follows up on the quiet account. Credit, disputes and application questions go to your people. Grounded only in the information your company approves: no source, no claim.
Try it free 7 days on your own business · no credit card · per company, never per seat
REAL AI - the whole Front Office is AI, not old software with an AI button. Give it your website: it learns your company, works from your approved knowledge and gets better with every answer you approve.
Live on this site right now — the assistant in the corner is the product · Award-winning AI — CES · ISE · TMCnet
The real Front Office dashboard: today’s numbers, what needs a person, every menu on the left. In the trial it is yours, with your company in it.
FREE TRIAL · 7 DAYS · NO CREDIT CARD
Give us your website. Ten minutes later, your company answers the phone.
“Give us your website. Ten minutes later Zanus has built a private 7-day sandbox around your company: your knowledge, a phone line that answers as you, your website with Lisa on it, your dashboard with your data. Not old software with an AI button — the AI is the software.”
“No card. No setup fee. Per company, never per seat. You decide after you hear it answer as your company.” One trial per company: a working business website and an e-mail on its domain.
- 1Your website. Lisa reads it and proposes your departments and people; she asks only what the site does not say.
- 2Your sandbox, in ten minutes. A phone line in your area code that answers as you and transfers to your real phones, your website with Lisa on it, your dashboard with your data.
- 3Seven days on your business. Day 1 the first call; day 3 a mail “what your callers asked”; day 7 a report.
- 4Keep it or walk away. Buy any solution on any day and the sandbox becomes the account — same number, same knowledge, nothing redone. Walk away and nothing is charged.
How you start
Three steps, in the order you like. Most people skip straight to the second.
Two minutes. The AI presents the Front Office and answers your questions live — the demo is the product.
Your website, your phone line, your dashboard. No card, nothing to install. Start free
Any solution, on any day of the trial — the sandbox becomes your account. Per company, never per seat. See pricing →
Prefer to own your AI on your own premises? See AI Servers — a separate product. The Front Office above needs no server.
One AI Front Office. Every job your inside-sales desk does today.
The same 31 menus, read through a branch manager’s eyes. Each function below is a page of its own, in your vocabulary — enable what your plan includes, add more when you open the next branch. No IT project. Comparing options? See the comparison →
Every morning: last night’s order calls, quotes sent, returns filed, POs acknowledged — and which accounts need a rep’s call today.
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AI PhoneAnswers every customer call on your menu, in your voices, 24/7 — stock, price tier, cutoff, order status, re-orders, returns — transfers credit and application questions to your people.
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AI Chat & VoiceWebsite chat and voice that answers “do you have it, what is my price, when can I pick it up” — and takes the order in the conversation.
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AI AvatarA lifelike face that greets buyers on your site, explains how to order from you and walks a new account through opening terms.
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AI DemoInteractive line walk-throughs: a new product line for your dealers, how to order and return, what your delivery program covers — narrated by AI, any hour.
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New Accounts & RFQsNew-account requests, credit applications, bid lists and RFQs worked in minutes — from form to quote to first order, the territory rep kept informed.
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Account RecordsThe front-office account record: every call, PO, quote, claim and visit in one timeline per buyer and per account — price tier and preferred branch included.
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AI E-mailorders@ and ar@ answered from your approved information: PO acknowledged, invoice copy and proof of delivery sent, ETA given; disputes routed to the right desk.
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Quotes & Re-ordersJob quotes and re-orders from your real price list and the account’s tier — sent as a clean document, accepted with one click, paid by link.
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Re-order Follow-upRe-order reminders, quote chases, price-change and backorder notices, win-back of accounts gone quiet — on schedule, stopped when a rep should call.
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Visits & PickupsRep visits, line reviews, will-call pickups and dock slots booked in the conversation — right rep, right branch, calendars synced.
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Counter & Desk TrainingCounter, inside-sales and CSR staff trained on your line card, pricing rules and return policy — new hires productive in days.
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Returns & ClaimsShort shipments, wrong items, damage, returns and invoice disputes filed as tracked claims and routed to counter, warehouse or AR — nights and weekends included.
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Demand ForecastRe-order and quote-conversion forecast from real conversations — call load per branch, the account at risk, always with the WHY.
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Accounts & SuppliersContractors, dealers, stores, chains and suppliers mapped as organizations — who orders, who pays, which account is slowing before the quarter shows it.
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Add AI to what you haveConnect the ERP, order-management and B2B portal you already run — the AI works, and writes it back.
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ProtectionDaily caps on every AI resource: a scraper hammering your quote form costs a capped, known amount — customers see courtesy.
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What happens to every inquiry — in your distributorship
A contractor at 6:30 AM from the truck, a store owner in chat, a PO in the orders@ inbox, a bid list on a web form — a buyer, a purchasing agent, a dealer, a supplier’s rep. Day or night, in any of 40 languages.
Stock and branch availability, the account’s price tier, cutoff for next-day, will-call hours, order status, return policy, spec sheets and SDS — from your approved information only. No source, no claim.
Existing account or new, which branch, which rep, how urgent, which desk — inside sales, counter, warehouse, AR, credit — your routing rules applied in the conversation. Credit and application questions go to your people.
Take the re-order, quote the job from the account’s tier, acknowledge the PO, file the short-shipment claim with the invoice number, book the rep visit or will-call slot, transfer to credit with the context whispered in, call back the hang-up.
The quote left unopened, the re-order due by the account’s rhythm, the backorder ETA, the price-change notice, the claim status, the account that went quiet — on schedule, until done.
Every touch on the account’s front-office record and written back to your ERP through Connectors. Every morning a briefing: what was handled overnight, which accounts need a person today.
AI-driven end to end. A person wherever your rules require it. Credit decisions, off-list pricing, disputes, application and safety questions, regulated goods and anything outside your approved information wait for your staff; the routine, the AI handles and reports.
One knowledge base feeds every channel
Websites, uploads, pages and articles, Q&A, battle cards, images and videos — you approve it once, and phone, chat, email, demos and quotes all answer from the same verified source. No source, no claim.
40 languages, one bill, a help drawer over every screen
Languages and website translation, billing with plans, top-ups and alerts, onboarding, users & security, and the help drawer that answers from the platform manual — the plumbing that comes with it.
Private by architecture
Your Front Office runs in a private Cloudflare environment dedicated to your company — your own data-processing container, not a shared pool. Your knowledge stays yours: it never trains global models like GPT or Grok, and it is never shared.
- Private data-processing environment per company
- Grounded only in your knowledge
- Claim guard: no source, no claim
- Private environment option: an isolated environment with enterprise-grade security certifications, on request
Auto-Call — the AI calls your customers
Not only answering. From an automated event (a due date, a ready order, tomorrow’s appointment), a scheduled funnel or a list, the AI calls your registered contacts and announces your message — or talks as an agent: answers the question, moves the appointment, confirms, collects the missing detail. Call window, attempts, voicemail policy and consent rules are yours; every call is transcribed.
- “Hi Steve, this is Atlas Distribution: your standing order ships Wednesday; two items are back-ordered until the 20th.”
- “Hi Monica, this is Atlas Distribution: you are due to reorder your monthly supplies. Shall I place the usual quantities or adjust anything?”
Scheduled Auto-Call comes inside a solution — see pricing; calling back the hang-ups is part of AI Phone. How it works, in the Phone chapter ›
The same Front Office, by job
The jobs a distributorship names most often — each explained in full: what falls through the cracks today, a day with the AI on the job, every function seen from that job.
Questions, answered
Can the AI change a price, extend credit or promise a delivery date?
No. It quotes only from your published price list and the tier or contract assigned to the account, and states availability and ETA only from the information you approve or connect. A request for a special price, net terms, a lifted credit hold or a delivery commitment outside your rules is transferred to your inside-sales lead or credit desk with the context attached. Application, compatibility and safety questions go to a product specialist; regulated goods wait for a person. No source, no claim.
What happens to our customer and pricing data?
Your Front Office runs on a private data-processing environment dedicated to your company; your price lists, accounts and conversations never train public models and are never shared. Distributors whose compliance or supplier agreements require an isolated environment with specific certifications ask for a private environment — available on request.
Does it replace our ERP or order-management system?
No. It sits in front of them: the AI answers, quotes, takes the order and files the claim, then writes the result back through Connectors — native calendar sync, webhooks and API. Inventory, pricing and invoicing stay in your ERP; your system of record stays; the phone stops ringing at the inside-sales desk.
Try it free on your own distributorship. 7 days. No credit card.
Give it your website. It learns your company. Then call it, chat with it, e-mail it — and decide. Nothing to install, nothing to cancel.
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