Winner CES 2026 · ISE 2026 · TMCnet 2026

AI E-mail for Real Estate. An AI email responder for real estate inquiries.

AI E-mail is an AI email responder for real estate offices that reads every inquiry reaching your shared addresses, links it to the client and writes the reply from your listing records. Is it still available, can I see the floor plan, can we move Saturday's showing: routine answers go out under your rules, while offers, commission and financing wait for an agent.

TRY AI E-MAIL FREENo credit card · Ready in 2 minutes

Ready to buy? See plans & pricing ›

7 days free · per company, never per seat · nothing to install

Zanus AI · AI E-mail · Needs you

AI email responder for real estate: mails that need an agent, each with Lisa's suggestion, real Zanus AI screen

Needs you

One list gathers the buyer and seller mails that need an agent across every desk and mailbox, each with Lisa's suggestion beside it.

Easy setupSet up everything just by talking to Lisa AISee how ›

You“Let the listings desk answer on its own; offers and commission wait for an agent.”

Lisa“Before: the listings desk waited for a person. After: it answers and sends alone, while the offers desk still waits for an agent. Apply?”

You talk. Lisa sets it up. Applied only on your yes.

How Real Estate use it

A lead e-mail asks whether a townhouse is still available; the reply confirms the status as listed and links the listing page.

A buyer asks by e-mail how low the seller would go; the thread waits for the listing agent with a draft and a summary.

A buyer writes in Mandarin for the floor plan, and the reply goes back in Mandarin with the published plan linked.

REAL AI - the whole Front Office is AI, not old software with an AI button.

What’s included

Your own sending domain, set up and warmed for you; replies land in Front Office, not in a personal inbox
Drafts and answers from your approved knowledge, in the customer's language; approve each one or let it send under rules you set
Take over any thread and send from your own address; connect your Google or Microsoft mailbox for personal mail
Every thread on the customer's record; a reply stops any running follow-up and alerts the owner
Templates written from your knowledge; deliverability report, bounces, complaints, engagement
Attachments, quotes and confirmations sent from the same place; nothing typed twice

Available on its own or inside a solution · See pricing › · Per company, never per seat.

Everything AI E-mail does, for every business ›

Works withLisa, your AI assistant AI Follow-up AI Quoting AI Booking AI Tickets AI Returns & Warranty

The office inbox

Automatic replies to real estate inquiries, desk by desk

One desk per kind of mail

Listings, showings, transactions or the desks you name, each with its own address, its colour and its count of open buyer and seller conversations.

A draft already written

For most mails the reply waits in Ready to send, written from your listing records; the agent reads it, changes a word and sends.

Only what needs a person

Needs you gathers the mails that need a decision, such as a pricing question or a complaint about a showing, each with Lisa's proposal beside it.

Every mail on the client

Open the buyer in Contacts & Leads and the whole exchange is there, beside the calls, the chats and the showings booked.

Set-up

Set up the shared inbox for real estate offices in 2 minutes

Add the office addresses

Add the addresses your buyers and sellers write to and the desk each one lands on; your existing mailbox stays as it is.

Bring agents' mailboxes

Each agent connects their mailbox or forwards a copy, and Lisa reads only the folders that agent allows.

Choose who answers

Tell Lisa which desks she answers alone and which wait for an agent; each change is shown before and after.

Read a week of replies

Try it free for 7 days on the office inbox and read every reply to a buyer or seller before you decide.

Questions & answers

AI E-mail for Real Estate: questions & answers

Can an AI reply to real estate lead e-mails?

Yes. Lead e-mails that reach your shared addresses are read, linked to the client and answered from your listing records in the client's language. You decide per desk whether Lisa sends alone or an agent approves her draft first.

Will the AI discuss offers or commission by e-mail?

Not on the desks you keep for a person: the draft waits in Ready to send for the agent or the broker, who approves, edits or rewrites it. A request the AI must not handle goes to Needs human, with a copy to your escalation inbox.

Can agents send from their own address?

Yes. Each agent can connect their own mailbox, and mail they send from here goes out as their own address with their signature and the brokerage footer. Lead mail sent to the office addresses stays on the shared desk, so nothing sits in one agent's mailbox during a vacation.

Does a real estate lead follow up email go out the same hour?

When the desk is set to answer and send, the reply leaves as soon as Lisa has written it, day or night. A buyer writing to the office for the first time can be answered at once too, once you tick the setting for new senders.

How does the shared inbox stop two agents answering the same buyer?

A manager assigns a thread or an agent takes it over, and the list shows who holds each one. Overdue shows the buyer mail left unanswered past your response time, and Unassigned shows what nobody on the team has taken yet.

Keep exploring

Where next?

Start with the one thing you need. Add more anytime by asking Lisa.
AI Front Office for Real Estate ›

Award-winning AI

Winner at CES 2026, ISE 2026 and TMCnet Enterprise AI Product of the Year.