Winner CES 2026 · ISE 2026 · TMCnet 2026

AI Webchat for Real Estate. A real estate chatbot that books the showing.

AI Webchat is a real estate chatbot that answers visitors on your listing pages by text or voice, in 40 languages, from your listing records and approved office facts. It shows the home's pictures while it talks, asks every visitor the same qualifying questions, books the showing in the conversation and passes a request for an agent to your team with the whole chat.

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Zanus AI · AI Webchat · Her card
Real estate chatbot: her card waiting in the corner of every page, tap to talk or type, real Zanus AI screen

Her card

Her card waits in the corner of every listing page; one tap starts a spoken conversation, or the buyer types a question about the home.

Easy setupSet up everything just by talking to Lisa AISee how ›

You“Neighborhood and school questions get the approved facts only, then offer an agent.”

Lisa“Before: no rule for neighborhood questions. After: they get your approved facts, then an offer to reach an agent. Apply?”

You talk. Lisa sets it up. Applied only on your yes.

How Real Estate use it

1

A visitor on a condo listing asks at 11 PM about parking and pets, sees the garage photos and books Thursday's showing.

2

A renter asks how to apply; the chat explains the published steps and opens your application page, without judging who qualifies.

3

A visitor asks whether the area is safe; the chat gives the approved facts only and offers to connect an agent.

REAL AI - the whole Front Office is AI, not old software with an AI button.

What’s included

  • Text and voice in one widget on your site, the visitor types or talks; the AI answers in their language
  • Knows the page the visitor is on and answers from your pages, files, prices and rules
  • Shows pictures and product screens while it talks; opens the right page of your site and continues there
  • Captures the lead with a verified e-mail; books appointments from your live calendar; offers your AI Demo
  • Your people take over any chat live in one click, with the context, not a transcript to read
  • Instant barge-in: the visitor interrupts and the AI stops; echo and background noise filtered
  • Optional AI Avatar: the same assistant with a face that talks
  • Every conversation on the customer's record; chat analytics per page and topic; sessions exportable
  • Installs with one line on any site, Shopify, WordPress, custom; the widget is yours to brand

What it does

What a real estate chatbot does on your listing pages

Answers from your listings

Price as listed, rooms, fees, pet rules and open-house times come from your listing records and approved pages, and a question without a source goes to your team.

Shows the home's pictures

A visitor asks to see the kitchen and the chat holds up the listing's own picture, over the page on phones and inside the chat window on larger screens.

Opens the right page

Asked about the open-house schedule or your buyer guide, the chat opens that page and introduces it, so the visitor lands where the answer lives.

Text or voice

Visitors type, or tap and talk, and can interrupt like they would interrupt an agent; every voice speaks every language your buyers bring.

Leads with their answers

A visitor who gives a name and an e-mail becomes a lead with the listing they viewed and the questions they asked, ready for the agent's call.

Abuse kept out

Repeated abuse earns strikes, a pause and then a ban, and the watch list shows suspicious and trusted visitors, so your agents read real buyers only.

Moments

Chatbots in real estate: the moments a visitor reaches for the chat

Use cases from a brokerage's week, in a real estate market that does not wait for office hours.

The late-night browse

Buyers read listings once the children are asleep; the chat answers their questions and books the showing while the office is closed.

The click from social media

A buyer taps a listing you shared on social media and lands on the page with questions; the chat answers them there, before the buyer scrolls on to another home.

The virtual tour request

Asked about virtual tours, the chat opens the listing's tour page when your site has one, or offers a showing with the agent who covers the home.

The renter's questions

Move-in dates, pets and how to apply are answered from your published rental steps, and the application page opens beside the answer.

The buyer abroad

A family moving from another country asks in its own language and hears the same listing facts a local buyer would hear.

The visitor about to leave

A visitor who leaves after a few questions about a listing can receive the summary of the conversation by e-mail, and the agent gets the lead.

Compare

Chatbot for real estate agents or a contact form?

What the visitor needsA contact formLive chat with an agentAI Webchat
An answer at 11 PMA reply the next dayOnly when an agent is onlineAnswered at once: from your listing records
Pictures of the homeA link to the galleryIf the agent sends themShown in the chat: while it answers the question
A showingA callback to arrange oneBooked if the agent has the calendar openBooked in the conversation: with AI Booking, in a free slot
Another languageRarelyThe agent's own languages40 languages: by text or by voice

Qualification

Chatbot for lead qualification in real estate, the same for every visitor

One set of questions

Buying, selling or renting, the timeline and the way to reach them: every visitor is asked the same questions your office approved, in the same order.

No judgment on eligibility

The chat explains published steps for applying or booking a viewing and never decides who qualifies for a home or a loan.

The record for the agent

Each answer lands on the lead's record with the listing viewed, so the agent's first call starts from what the buyer already said.

Set-up

Your real estate AI chatbot on every listing in 2 minutes

1

Lisa reads your site

She reads your brokerage pages and listings, finds the pictures she may show and asks how you want buyers and sellers greeted.

2

One line in your theme

Paste the script once and every listing page gets the chat; the status strip shows it installed as soon as a visitor opens a page.

3

Your look and your rules

Tell Lisa the label, the colors and the neighborhood rule; she shows the change before and after and applies it on your yes.

4

Read the week

Run it free for 7 days on your own listings and read every session with what it produced before you decide.

Questions & answers

Real estate chatbot questions

What is a real estate chatbot?

A real estate chatbot is an AI agent that answers the people reading your property listings and brokerage pages, at any hour. AI Webchat answers by text or voice from your own listing pages and approved facts, shows the home's pictures, books showings and turns each conversation into a lead your agents can call.

Can a chatbot for real estate agents book showings?

Yes, with AI Booking added. The chat offers free slots on the covering agent's calendar, verifies the visitor before the showing enters the book and sends the confirmation, all without the buyer leaving the listing page.

How does the real estate AI chatbot qualify leads?

It asks the questions your office set, the same for every visitor: buying or renting, the timeline, whether they already work with an agent and how they prefer to be reached. Each answer lands on the lead's record, and a visitor who leaves early can receive the chat summary by e-mail.

Does the chatbot answer questions about schools and crime?

It shares only the facts your brokerage approved, such as distances, listed amenities and the published school district, and offers an agent for anything else. It does not describe neighborhoods, schools or residents, so every visitor hears the same answer to the same question.

Which languages does the real estate chatbot speak?

40 languages. Your greeting is written once in your language and shown and spoken in the visitor's, so a family relocating from abroad can ask about a listing in Portuguese or Mandarin and get answers from the same listing records.

Can visitors talk to the chat instead of typing?

Yes. With the web voice on, a tap on her picture starts a spoken conversation the visitor can interrupt like a person. Switch the voice off and the chat stays text only on every listing page of the brokerage site.

How do I add the chatbot to my brokerage website?

Paste one line of code into your site theme once and every page gets the chat, listing pages included. The Website chat page then shows it as installed, with the last time a buyer or seller opened it.

What does the chatbot do when it does not know an answer?

It says so instead of guessing, and the question goes to your team as mail that needs a person or as a ticket, with the whole conversation attached. The question is also counted as a gap, so the missing listing fact gets written once.

Can I see what visitors asked on each listing?

Yes. The Website chat page shows the live sessions with the page and the language, and each finished session with its outcome, such as a lead, a ticket or an answer: customer engagement, listing by listing. Search by message text to find every visitor who asked about HOA fees.

How do AI chatbots help real estate businesses?

Across the real estate industry, buyers ask when agents cannot answer: property information at midnight, property viewings on a Sunday, a seller's question on a holiday. An AI chatbot for real estate answers then, which makes a better customer experience. It does not bring visitors; it answers the ones your lead generation and your listings already bring.

Can the chatbot take over from live chat with our agents?

For the routine questions, yes: listing facts, scheduling property viewings and the steps to apply are answered at once, even when nobody is online for live chat. Customer service questions and anything about an offer, a contract or financing still reach your team with the whole conversation, so your real estate business keeps the human part human.

Is a real estate chatbot expensive?

AI Webchat is priced per company, never per agent, and sits beside the other Front Office modules on the pricing page. Try it free for 7 days on your own listings and compare how many chats became leads with the conversion rates of your contact forms before you decide.

Keep exploring

Where next?

Start with the one thing you need. Add more anytime by asking Lisa.
AI Front Office for Real Estate ›

Award-winning AI

Winner at CES 2026, ISE 2026 and TMCnet Enterprise AI Product of the Year.

REAL AI - the whole Front Office is AI, not old software with an AI button.

Awards & trade shows ›
TMCnet Enterprise AI Product of the Year 2026
Visitors meeting Zanus AI live at a 2026 trade show
Hands-on with the Zanus AI demo at a 2026 technology trade show

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