ZANUS FRONT OFFICE FOR INSURANCE AGENCIES — SERVICE REQUESTS & FNOL

Service requests that file themselves — nights and weekends included.

A crash at 9 PM, a certificate needed before the 7 AM pour, a new driver in the household, a lender to add after a refinance, a cancellation notice, a complaint about a claim nobody called back on: the AI identifies the client, files the request with everything the account manager needs, routes it — producer, account manager, the carrier’s claims line, the principal — and keeps the client informed until it is closed.

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Try it free 7 days on your own business · no credit card · per company, never per seat

REAL AI - the whole Front Office is AI, not old software with an AI button. Give it your website: it learns your company, works from your approved knowledge and gets better with every answer you approve.

Live on this site right now — the assistant in the corner is the product · Award-winning AI — CES · ISE · TMCnet

The real Tickets menu: tickets and RMAs attached to the full contact history.

What it does

Filed complete, first time

Client, policy, holder name and wording, driver and vehicle details, date and facts of loss — captured in the conversation, no callback to ask again.

Routed by your rules

Endorsements to the account manager, FNOL to the carrier’s claims line and the producer, BOR requests and complaints to the principal — with the transcript.

Status updates sent

The contractor hears when the certificate was issued; the policyholder hears when the endorsement was requested and when the carrier confirmed — automatically.

Inside Tickets & RMA — the real screens

Click a tab. Every picture is the live Front Office, not a mockup — the left menu is the whole product.

Start free — see it on your own agency7 days · no credit card · nothing to install. Give it your website and it is yours to test.

Off-hours is where you win

A client with a broken product at 9 PM gets an answer, a ticket and instructions — not voicemail. That client stays.

24/7 in up to 40 languages
Status updates sent automatically
Inside a solution — see pricing

Available on its own — or inside a solution

One subscription per company — never per seat. Your whole team uses it, on their own phones, at no extra charge; add operators only for the people who run the dashboard. See pricing → · Try it free 7 days, no credit card →

Software your team operates — or an AI Front Office that does the work? This capability is part of one integrated Front Office: enable it when you need it, and the AI runs it with the rest.

Questions, answered

Does the AI issue certificates or decide claims?

Never. It files, routes and informs. The certificate is issued by your team from your agency system; the claim is the carrier’s decision; the endorsement is processed by a person. The AI makes sure the request arrives complete and the client is not left wondering.

Which solution includes it?

Available on its own or inside a solution. Which solution includes what: see pricing.

Try it free on your own agency. 7 days. No credit card.

Give it your website. It learns your company. Then call it, chat with it, e-mail it — and decide. Nothing to install, nothing to cancel.

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