Winner CES 2026 · ISE 2026 · TMCnet 2026

AI CRM for Reminder Calls. Call outcome tracking on every customer's own record.

AI CRM does the call outcome tracking for your reminder desk: each answer, confirmed, declined, another day, voicemail or stop, is written on the customer's record with their own words and the transcript. The next call or e-mail starts from it, and anyone who needs a person surfaces first.

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7 days free · per company, never per seat · nothing to install

Zanus AI · AI CRM · Contacts & Leads

Call outcome tracking: every contact with the channel they came from and their status, imported leads in their own tab

Contacts & Leads

Every person a reminder can reach is already a contact with a source and a status, and imported lists wait for review before anyone calls.

Easy setupSet up everything just by talking to Lisa AISee how ›

You“Pause every scheduled mail to the customer who complained on today's call.”

Lisa“Paused: every scheduled step for that customer holds until you resume; a reply you write by hand still goes out. Apply?”

You talk. Lisa sets it up. Applied only on your yes.

How Reminder Calls use it

A clinic manager opens a patient's record and sees last week's confirmation call, its outcome and the patient's words.

Each morning the desk works the to-do list, where calls due and replies to answer sit beside each contact's local time.

Before calling an unhappy customer back, a colleague presses Brief me and reads one page on what was said and sent.

REAL AI - the whole Front Office is AI, not old software with an AI button.

What’s included

Every person and company qualified from the conversations, health score with its WHY, gauges, photo, LinkedIn; nothing typed by your staff
Deals with stages, probability and expected close, created and moved by the events themselves: lead qualified → demo → quote → won
Tasks and to-dos assigned to your people, from the AI or by hand, with reminders; calls, meetings and notes logged on the record
Your own fields on contacts, companies and deals; saved views; tags and segments; record ownership
Pipeline forecast weighted by probability; win / loss review; "ask your pipeline" in plain language
Basic contacts and companies stay in every Front Office, this item adds the qualification, the pipeline and the forecast

Add it to any contact channel — AI Phone, AI Webchat, AI E-mail or AI Web Forms — or get it inside a solution · See pricing › · Per company, never per seat.

Everything AI CRM does, for every business ›

Works withAI Phone AI Webchat AI Web Forms AI Demo AI Quoting AI Booking AI Follow-up AI Tickets AI Returns & Warranty AI Calls Transcripts AI Marketing

Every answer kept

Reminder call results on the customer's record

One row per person

Each call order lists every person with the result and the attempts: reached, confirmed, declined, another day, voicemail, no answer or stop.

On the story, not a spreadsheet

The same result lands in the contact history beside their mails, chats and quotes, so the next call starts from what was said.

Their own words

The outcome is kept as the customer said it, with the whole transcript one click away when a colleague needs the detail.

Export when you need it

Every row of an order can leave as a CSV file for your own reports, without retyping a single call note.

What happens next

Follow-up tasks and a customer call log your team can work from

Who needs you, first

People who asked for a call back or raised a question nobody answered sit at the top of Today, ahead of the routine results.

Tasks with local time

Calls due, replies to answer and drafts to review share one list, each line showing the contact's own local time.

A health score with its reason

Each contact carries a score from 0 to 100 and a tooltip that says why it moved, so a customer drifting away stands out.

AI CRM for Reminder Calls, trade by trade

By industryHealthcare Home Services Restaurants Home & Senior Care Auto Dealers Hospitality Property Management Sports & Live Events Law Firms Software & SaaS Aerospace & Aviation Agriculture

Questions & answers

AI CRM for Reminder Calls: questions & answers

Are reminder call outcomes saved on the customer record automatically?

Yes. Each outbound call's result, in the customer's words and with the transcript, is written on the order's row and on the person's story in your contacts, so nobody types call notes after the round.

Which outcomes does call outcome tracking record?

Reached, confirmed, declined, another day, voicemail, no answer and stop calling me, each with its number of attempts. A question the AI could not answer, or a request for a call back, is flagged for a person on Today.

Can imported contact lists be called straight away?

No. An imported list sits in Import review until a colleague accepts each lead in turn, and no imported lead is ever auto-called. Only numbers customers gave your company, or a typed list you attest to, enter a call order.

How does the CRM know a customer's local time?

The time zone comes from the country on the contact, so the AI's e-mails wait for seven in the morning to seven in the evening their time, and every task line shows that local time.

Can I get a briefing before calling a customer back?

Press Brief me on the contact and Lisa writes a one-page brief from their story: who they are, what they asked, what was sent and what to say next.

Keep exploring

Where next?

Start with the one thing you need. Add more anytime by asking Lisa.
AI Front Office for Reminder Calls ›

Award-winning AI

Winner at CES 2026, ISE 2026 and TMCnet Enterprise AI Product of the Year.