Winner CES 2026 · ISE 2026 · TMCnet 2026

AI Call Desk for Reminder Calls. The calls that need a person, queued with their reason.

AI Call Desk gives your staff the work the reminder calls leave behind. The work queue lists who to call, why and from which conversation; the phone in the browser dials from your company number; the call is transcribed into the customer's story as it happens, and two dictated lines afterwards become the next step, scheduled.

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7 days free · per company, never per seat · nothing to install

Zanus AI · AI Call Desk · The work queue on the operators' desk

AI Call Desk — The work queue on the operators' desk, real Zanus AI screen

You talk. Lisa sets it up.

You“Put every reminder outcome marked needs a person on Ana's work queue.”

Lisa“Done: reminder calls marked needs a person now go to Ana's work queue with the reason and the transcript.”

Any setting, in any module · applied only on your yes

How Reminder Calls use it

A billing clerk opens the queue at 9 and finds the four customers who disputed a balance on yesterday's reminder calls.

A clinic coordinator calls back a patient whose reminder raised a medication question, with the first call's transcript on screen.

After a callback, the clerk dictates two lines and the follow-up call is scheduled for Friday.

REAL AI - the whole Front Office is AI, not old software with an AI button.

What’s included

Work queue: who to call, why, from which conversation, prepared by Front Office
Phone in the browser, calling from your company number
The call transcribed into the customer's story as it happens
Two dictated lines after the call → the next step proposed and scheduled
AI Assist on calls available on top: live suggestions from your knowledge while your person talks

Add it to AI Phone or get it inside a solution · See pricing › · Per company, never per seat.

Everything AI Call Desk does, for every business ›

Works withAI Phone AI CRM AI Assist on calls AI Quoting AI Booking AI Follow-up

Questions & answers

AI Call Desk for Reminder Calls: questions & answers

How do my staff follow up on reminder calls the AI could not finish?

From the work queue. AI Call Desk lists each customer to call, why, and which conversation it came from, and your person dials from the browser with the company number, the earlier call's transcript on screen.

Are staff callbacks recorded like the AI's reminder calls?

Yes. The call is transcribed into the customer's story as it happens, so the record shows the reminder, its outcome and the human callback in one timeline. Two dictated lines after the call propose and schedule the next step.

Can my staff get help from the AI during those callbacks?

Yes, with AI Assist on calls added. While your person talks, live suggestions from your knowledge appear on screen; the AI never speaks to the customer, and your person stays the voice.

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