Winner CES 2026 · ISE 2026 · TMCnet 2026

AI Call Desk for Sports & Live Events. Your box-office reps call from the browser, queue ready.

AI Call Desk gives your box-office reps, group sellers and guest-services staff a work queue and a phone in the browser that calls from your venue's number. The queue says who to call and why, from which conversation: the renewal at risk, the group lead, the accessibility follow-up. Each call is transcribed onto the fan's record, and two dictated lines schedule the next step.

TRY AI CALL DESK FREENo credit card · Ready in 2 minutes

7 days free · per company, never per seat · nothing to install

Zanus AI · AI Call Desk · The work queue on the operators' desk

AI Call Desk — The work queue on the operators' desk, real Zanus AI screen

You talk. Lisa sets it up.

You“Put renewal-risk holders at the top of the ticket reps' queue each morning.”

Lisa“Done: holders with falling health scores now top the ticket reps' queue each morning, with the reason and the last conversation attached.”

Any setting, in any module · applied only on your yes

How Sports & Live Events use it

During renewal week, the ticket rep's queue lists holders who asked about relocation, each with the call that raised it.

A group seller calls a church group leader from the browser; the call is transcribed onto the group account as it happens.

After a call, the rep dictates 'wants four more seats, call Friday' and the follow-up is proposed and scheduled.

REAL AI - the whole Front Office is AI, not old software with an AI button.

What’s included

Work queue: who to call, why, from which conversation, prepared by Front Office
Phone in the browser, calling from your company number
The call transcribed into the customer's story as it happens
Two dictated lines after the call → the next step proposed and scheduled
AI Assist on calls available on top: live suggestions from your knowledge while your person talks

Add it to AI Phone or get it inside a solution · See pricing › · Per company, never per seat.

Everything AI Call Desk does, for every business ›

Works withAI Phone AI CRM AI Assist on calls AI Quoting AI Booking AI Follow-up

Questions & answers

AI Call Desk for Sports & Live Events: questions & answers

Can box-office staff make calls from the browser with our venue number?

Yes. AI Call Desk puts a phone in the browser that calls from your company number, so fans see the venue calling, not a personal mobile. Every call is transcribed into the fan's story as it happens.

How does the call queue know who our reps should call?

Front Office prepares it from the conversations: the fan who asked for a callback, the group lead waiting on a proposal, the holder whose renewal is at risk. Each item says why and links to the conversation that raised it.

Can the AI help our reps during the call?

Yes, once AI Assist on calls is added to your box-office Call Desk. While your rep talks, suggestions from your policies and rate sheet appear on their screen, and the rep stays the voice the fan hears.

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