Winner CES 2026 · ISE 2026 · TMCnet 2026

AI Phone for Sports & Live Events. The answering service for event venues and clubs.

AI Phone is an answering service for event venues, sports clubs and promoters that picks up every line on the first ring, in the caller's language. AI voice departments for the box office, group sales, rentals and guest services answer from your published information, take messages with the number read back and put urgent calls through to the person you named.

TRY AI PHONE FREENo credit card · Ready in 2 minutes

Ready to buy? See plans & pricing ›

7 days free · per company, never per seat · nothing to install

Or call +1 (954) 736-3939 and hear it answer.

Zanus AI · AI Phone · Forwarded calls
Answering service for event venues: calls handed to staff, each announced with who is calling and why, real Zanus AI screen

Forwarded calls

When a caller needs a person, the AI says who is calling and why, and the screen keeps how long your colleague took to pick up.

Easy setupSet up everything just by talking to Lisa AISee how ›

You“During events, put any safety or medical call straight through to event control.”

Lisa“Guest services: calls about safety or a medical problem go straight to event control, with your urgent script read first. Apply?”

You talk. Lisa sets it up. Applied only on your yes.

How Sports & Live Events use it

1

On sale morning six callers ring at once; each hears where to buy on your ticketing page and nobody gets a busy signal.

2

A parent asks whether Saturday's under-twelve fixture is still on; the AI answering service for sports clubs replies from the statement your club approved this morning.

3

A caller reports a fall near gate C; your urgent script is read and the call rings the control room at once.

REAL AI - the whole Front Office is AI, not old software with an AI button.

What’s included

  • Keep your number: forward your existing line to your Front Office line and the AI answers immediately, no porting needed. Port the number in when you decide; we handle it with the carrier
  • A local number in your area, or your own number ported in
  • Answers on the first ring, 24/7, 365; your business hours only decide when people are reachable
  • Human-like voice: you choose the voice and the persona per function, greeting, sales, support, booking, callbacks
  • Receptionist style, no phone menu: the caller just talks in any of 40 languages; the AI detects the language on the first sentence and switches the whole call
  • Departments you define, sales, support, booking, billing, technical…, each with its own policy: AI first, operator first, or AI only; each with its own AI specialist when no human is free
  • Directory of your operators with per-day working hours, languages, the nicknames callers use, vacations and temp-worker expiry
  • Transfers announce the caller and the reason; your person accepts before the call is connected; the call is pulled back before a mobile voicemail can swallow it
  • Language routing: a Spanish-speaking caller reaches your Spanish-speaking operator first
  • Hold music with spoken updates; when a person is unavailable the AI says the honest line you wrote for that time of day
  • Takes messages with the callback number read back and confirmed, delivered to that person's own inbox
  • Books appointments live from your calendar during the call; captures the e-mail letter by letter; saves the lead
  • Every fact from your approved knowledge, prices only from your catalog; with no source it says so and offers a person
  • Robocalls and telemarketers get one polite goodbye and stay away from your team
  • Off hours your way: full AI service, take-a-message only, or voicemail; holidays and special closures with the message you write
  • Every call transcribed into the customer's record with a summary; call log with transcripts, exportable; the morning briefing reads it for you

On every call

What a box office answering service finishes on the call

Departments that route by reason

Box office, group sales, premium, rentals and guest services can each be AI only, AI first or your people first, with their own hours and staff.

Messages that reach the right desk

A message is written out for the person it is for, with the callback number read back digit by digit, even when the caller hangs up mid-sentence.

Urgent calls put through first

A caller reporting an injury or a threat hears your written script, then rings the control room or the duty manager you named.

Every call on the record

Each call keeps its transcript, summary and outcome, a first-time caller is saved as a new contact, and the morning briefing lists what came in after the venue closed.

2 minutes

Set up the answering service for event venues in 2 minutes

1

Forward your number

Forward the box office or club line to the Front Office; the AI answers from the next call, and porting is never required.

2

Name your departments

Tell Lisa who handles group sales, rentals, sponsorship and guest services, at which hours, and who takes urgent calls during events.

3

Write the lines that matter

Say what callers hear on dark days, about refunds and about safety, and Lisa reads each rule back before your yes.

4

Ring it from the stands

Call your own number, ask about parking and the bag policy, and read the report of every call it took when the 7-day trial ends.

Questions & answers

AI Phone for Sports & Live Events: questions & answers

Can an AI answering service handle a box office during an on-sale?

Yes. Every caller is picked up on the first ring, so fans hear your greeting instead of a busy signal while the sale runs. The AI tells them where to buy from your pages, and group, premium and accessibility callers reach the desks that handle them.

Do we need new phones or a new number?

No. Forward the number fans already know to the Front Office and phone answering for event organizers starts from the next call, with no porting and nothing to install. A new local number is available if you want a separate line for venue rentals.

What happens after hours and on dark days?

For after-hours answering for event venues, each part of the day gets the mode you pick: the AI answers in full, takes messages only, or passes callers to voicemail. On a dark day or a holiday, callers hear the message you wrote for it, and each message waits for the right desk with the callback number read back.

How does the AI pass a caller to our staff?

A transfer rings your colleague on the computer, in the phone app or on a mobile, in the order they chose. They hear who is calling and why before the call connects, and if nobody can take it the caller hears your prepared line and leaves a message.

Can a duty manager follow a live call?

Yes. A manager can follow a call in real time from AI Phone, and when it ends the transcript, summary and outcome sit on the caller's record, ready for whoever picks up the follow-up after the event.

Keep exploring

Where next?

Start with the one thing you need. Add more anytime by asking Lisa.
AI Front Office for Sports & Live Events ›

Award-winning AI

Winner at CES 2026, ISE 2026 and TMCnet Enterprise AI Product of the Year.

REAL AI - the whole Front Office is AI, not old software with an AI button.

Awards & trade shows ›
TMCnet Enterprise AI Product of the Year 2026
Visitors meeting Zanus AI live at a 2026 trade show
Hands-on with the Zanus AI demo at a 2026 technology trade show

Give Lisa your website.
She sets up your business in 2 minutes.

Other software makes you learn it. Zanus AI learns your business.
Try it free on your own business — no credit card, per company, never per seat.

TRY IT FREE NOWNo credit card · Ready in 2 minutes

Ready to buy? See plans & pricing ›

Or call +1 (954) 736-3939 — the AI answers.