Winner CES 2026 · ISE 2026 · TMCnet 2026

AI Knowledge for Sports & Live Events. A knowledge base for event venues, taught by talking.

AI Knowledge is the knowledge base for event venues and clubs that every channel answers from: your website, your policies, your documents and your rules in one tree. Teach it by talking, approve before anything goes live, and let the nightly tests show the bag rule and the parking answer still come out as you wrote them.

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7 days free · per company, never per seat · nothing to install

Zanus AI · AI Knowledge · One tree

One tree

Everything the AI knows sits in one tree: open a branch, read what it reads, and change it there or by talking.

Easy setupSet up everything just by talking to Lisa AISee how ›

You“Add a rule: never promise a seat upgrade on the phone.”

Lisa“New rule: never promise a seat upgrade on the phone, tested every night with its own question. Approve and deploy?”

You talk. Lisa sets it up. Applied only on your yes.

How Sports & Live Events use it

The operations lead says the clear-bag size changed; Lisa updates the bag policy answers for fans and they go live after APPROVE & DEPLOY.

A fan asks about flying a drone at the festival and nothing is written; the question waits under Q&A and gaps for your answer.

Two pages disagree on re-entry; the pair is shown side by side with the reason, so your team says which one wins.

REAL AI - the whole Front Office is AI, not old software with an AI button.

What’s included

The start: the first questions, answered typed or by talking
The company: identity, locations, hours, departments, people, catalog
The rules: never, always, scripts, procedures, answers and must-ask
The library: catalog, pages, documents, websites, pictures, videos, software
Websites: your site read again every day, new pages added
Auto-Retraining: every conversation reviewed for gaps and lessons
Quality tests: rule tests, approved answers and picture sets every night
The company file: export and import everything the AI knows

Available on its own or inside a solution · See pricing › · Per company, never per seat.

Everything AI Knowledge does, for every business ›

Works withAI Phone AI Webchat AI E-mail AI Chat for your team AI File Cabinet AI Team Training

What the AI knows

Venue policy answers and the fan FAQ knowledge base in one tree

The event day FAQ for venues lives here too: doors, parking and re-entry, answered the same way on every channel.

The company

Locations, hours and holidays, departments, people and lines, in your venue's own words: the facts Lisa says on every channel.

The rules

One table for the refund line it never promises, the safety script it reads, the questions it asks first, and the channel each rule covers.

The library

Pages, articles, documents, pictures and videos, with documents up to 25 MB each, read topic by topic and answered from by meaning.

Questions & answers

AI Knowledge for Sports & Live Events: questions & answers

What happens when a fan asks something not written down?

It is never guessed. Lisa says she needs to verify and come back, and the question waits under Q&A and gaps with the whole conversation; answer it once and every channel knows it from then on.

Does it read our website by itself?

Yes, once a day. A new event page joins with its pictures and videos, an edited page is read again, and a page you removed stops being used. Untick any old season page it should ignore.

How do we know an answer still holds?

Every rule has its own test: a question, the words the reply needs and the words it must avoid. The test runs each night and turns green or red, and Run now repeats it at once.

Which source wins when two disagree?

What your team wrote or corrected comes first, your documents next and your web pages last, with the more recent page ahead of an older one. Two rules in conflict are paired with the reason, for you to settle.

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