ZANUS FRONT OFFICE — AUTO-CALL & REMINDER CALLS: THE AI CALLS THEM
Next-generation AI for your business. Try it free on your own business. No credit card.
The AI picks up the phone — and calls your customers. “Hi John, this is the Fort Lauderdale HOA reminding you that your policy is due — please log in and pay to avoid a service interruption.” The call nobody has time to make. The ZANUS AI Front Office places it for you — on a due date, a ready order, tomorrow’s appointment, a funnel step or a list — to registered contacts, in your words and voice. It announces and offers a call-back, or talks as an agent: answers, moves the appointment, confirms the order, collects the missing detail, transfers to a person by your rules. Call window, attempts, voicemail policy and consent flags are yours; every call transcribed, every answer grounded in what you approve: no source, no claim.
Try it free 7 days on your own business · no credit card · per company, never per seat
REAL AI - the whole Front Office is AI, not old software with an AI button. Give it your website: it learns your company, works from your approved knowledge and gets better with every answer you approve.
Live on this site right now — the assistant in the corner is the product · Award-winning AI — CES · ISE · TMCnet
The real Front Office dashboard: today’s numbers, what needs a person, every menu on the left. In the trial it is yours, with your company in it.
FREE TRIAL · 7 DAYS · NO CREDIT CARD
Give us your website. Ten minutes later, your company answers the phone.
“Give us your website. Ten minutes later Zanus has built a private 7-day sandbox around your company: your knowledge, a phone line that answers as you, your website with Lisa on it, your dashboard with your data. Not old software with an AI button — the AI is the software.”
“No card. No setup fee. Per company, never per seat. You decide after you hear it answer as your company.” One trial per company: a working business website and an e-mail on its domain.
- 1Your website. Lisa reads it and proposes your departments and people; she asks only what the site does not say.
- 2Your sandbox, in ten minutes. A phone line in your area code that answers as you and transfers to your real phones, your website with Lisa on it, your dashboard with your data.
- 3Seven days on your business. Day 1 the first call; day 3 a mail “what your callers asked”; day 7 a report.
- 4Keep it or walk away. Buy any solution on any day and the sandbox becomes the account — same number, same knowledge, nothing redone. Walk away and nothing is charged.
How you start
Three steps, in the order you like. Most people skip straight to the second.
Two minutes. The AI presents the Front Office and answers your questions live — the demo is the product.
Your website, your phone line, your dashboard. No card, nothing to install. Start free
Any solution, on any day of the trial — the sandbox becomes your account. Per company, never per seat. See pricing →
Prefer to own your AI on your own premises? See AI Servers — a separate product. The Front Office above needs no server.
One AI Front Office. Every step of a reminder call, before and after the ring.
The same 31 menus, read through the eyes of the person who owns the reminder list. Each function below is a page of its own, in the words of this job — what triggers the call, what the AI says, what it may do inside the call, and where the outcome lands. Enable what your plan includes; add more when the list grows. No IT project. Comparing options? See the comparison →
Every morning: who was reached, who confirmed, who rebooked, who asked for a person — per campaign, with the transcripts one click away.
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Auto-Call ScreensThe Auto-Call screens: who gets called, inside which window, how many attempts, what may be left on voicemail, announce or agent — and the transcript of every call. Available on its own or inside a solution — see pricing.
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AI Chat & VoiceThe customer who got the call and opens your website finds the same AI: it knows the call, answers the follow-up question and finishes the payment or the reschedule right there.
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AI AvatarA lifelike face on your site that confirms “yes, that call was from us”, explains the next step face to face and books — introducing itself as your AI, never as staff.
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AI DemoThe explainer the call points to: how to pay online, what to bring tomorrow, how the recall works — narrated by AI, interrupted with questions, delivered minutes after the call.
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Lists & Sign-upsUploaded lists reviewed before a single call is placed — duplicates, missing numbers, consent columns — and the sign-up form that registers a contact for reminders with consent captured.
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Contacts & ConsentRegistered contacts with consent flags, do-not-call, preferred language and preferred hours — and the outcome of every call written on the record by the AI, not typed by staff.
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AI E-mailThe written version: the same message by email or text when the call goes unanswered or when the customer asks for it — replies answered from your knowledge, the sensitive routed to a person.
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Renewals & BalancesThe renewal quote or balance the call refers to comes from your system, never from memory — sent as a clean document with a payable link before the call, confirmed inside it.
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Events & FunnelsThe automated events and scheduled funnels that trigger the calls: policy due, order ready, appointment tomorrow, renewal in 30 days — a call as any step, stopped the moment the customer answers.
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Confirm & RebookThe appointment confirmed, moved or cancelled inside the call — real slots, per-provider rules, the freed slot offered to the waiting list, calendars synced.
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Call-back TeamThe people who take the transfers trained on the script and the escalation rules, and a team assistant that answers “what do I say when they say they already paid?”
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Cases from CallsWhen the call surfaces a problem — the order never arrived, the charge is disputed, the address changed — a case is filed complete and routed, and the customer is kept informed.
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Reach & ResultsReached, confirmed, rebooked and paid by campaign, window and weekday; the no-show risk when a reminder goes unanswered — with the WHY on every line.
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Accounts CalledThe accounts behind the contacts — the property manager’s owners, the employer’s members, the fleet’s drivers — so the right person is called once, with account rules applied.
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Trigger SourcesDue dates, ready orders, renewals and tomorrow’s appointments read from the systems you already run — and the outcome of every call written back.
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Windows & CapsCall windows, attempt caps and do-not-call respected on every campaign; daily caps on voice minutes so a misconfigured list can never become a bill or a complaint.
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What happens to every inquiry — in your business
An event fires — a policy due, an order ready, a renewal in 30 days, an appointment tomorrow — a scheduled funnel reaches its call step, or you upload a list. Only registered contacts with the consent flag, none on your do-not-call list.
Inside the window you set, the AI dials, identifies your business and delivers the message in your words and your chosen voice, in the contact’s language. Announce mode ends with a call-back offer; agent mode keeps listening.
“Can I move it to Thursday?” “How much is due?” “Is it the 30 or the 90 tablets?” “I already paid.” The AI answers from your approved knowledge and your records — and recognizes what your rules mark for a person.
Moves or confirms the appointment in the real calendar, confirms the order or pickup, collects the missing detail, sends the payable link, or transfers to a person with the context whispered in.
No answer? Retries on your attempt policy, leaves only the voicemail you allow, sends the text or email version of the message. A reply on any channel stops the sequence and lands on the record.
Every call transcribed with its outcome on the contact’s record and written back to your system. Every morning: reached, confirmed, rebooked, to call back, needs a person — per campaign.
AI-driven end to end. A person wherever your rules require it. You decide who may be called, when, how many times, what may be said on voicemail and what must go to a person — a dispute, a health question, a distressed customer. The AI makes the calls, keeps to the rules and reports every outcome.
One knowledge base feeds every channel
Websites, uploads, pages and articles, Q&A, battle cards, images and videos — you approve it once, and phone, chat, email, demos and quotes all answer from the same verified source. No source, no claim.
40 languages, one bill, a help drawer over every screen
Languages and website translation, billing with plans, top-ups and alerts, onboarding, users & security, and the help drawer that answers from the platform manual — the plumbing that comes with it.
Private by architecture
Your Front Office runs in a private Cloudflare environment dedicated to your company — your own data-processing container, not a shared pool. Your knowledge stays yours: it never trains global models like GPT or Grok, and it is never shared.
- Private data-processing environment per company
- Grounded only in your knowledge
- Claim guard: no source, no claim
- Private environment option: an isolated environment with enterprise-grade security certifications, on request
Auto-Call — the AI calls your customers
Not only answering. From an automated event (a due date, a ready order, tomorrow’s appointment), a scheduled funnel or a list, the AI calls your registered contacts and announces your message — or talks as an agent: answers the question, moves the appointment, confirms, collects the missing detail. Call window, attempts, voicemail policy and consent rules are yours; every call is transcribed.
- “Hi John, this is the Fort Lauderdale HOA reminding you that your policy is due — please log in and pay to avoid a service interruption. Press one if you would like a call back.”
- “Hi Maria, this is Riverside Auto Service about your appointment tomorrow at 9 — can you still make it, or would you like me to move it to another time?”
Scheduled Auto-Call comes inside a solution — see pricing; calling back the hang-ups is part of AI Phone. How it works, in the Phone chapter ›
The same job, in the words of your industry
Businesses that name this job most often — each with its own complete Front Office set, written in its vocabulary.
Questions, answered
What will the AI never do on one of these calls?
It never calls anyone who is not a registered contact with consent on the record, never calls outside the window you set or past your attempt cap, never improvises a number, a date or a promise that is not in your approved information, and never argues: a dispute, a health question or anything you mark sensitive is handed to a person with the transcript. It identifies your business at the start of every call.
What happens to the recordings, transcripts and contact lists?
Your Front Office runs on a private data-processing environment dedicated to your business; transcripts, outcomes and lists never train public models and are never shared. Contacts can ask to be removed during the call itself and the flag is set on the spot. Organizations whose compliance requires an isolated environment with specific certifications ask for a private environment — available on request.
Does it replace the reminder texts our system already sends?
It adds the call a text cannot make and finishes what the text only asks for. Your property, pharmacy, practice, dealer or billing system stays the record: Connectors read the due dates and ready orders from it, the AI calls, and the outcome — confirmed, moved, paid, needs a person — is written back. Available on its own or inside a solution — see pricing.
Try it free on your own business. 7 days. No credit card.
Give it your website. It learns your company. Then call it, chat with it, e-mail it — and decide. Nothing to install, nothing to cancel.
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