Winner CES 2026 · ISE 2026 · TMCnet 2026

AI CRM for Pharma & Biotech. A CRM for biotech companies that fills itself.

AI CRM is a CRM for biotech companies and pharma teams that fills itself from the Front Office: every physician, pharmacist, lab scientist or distributor who calls, writes, chats or fills a form becomes a contact with the whole story on one record. Deals open on the first quote or demo request.

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7 days free · per company, never per seat · nothing to install

Zanus AI · AI CRM · Institutions

Institutions

Records form from verified business e-mail domains, with each institution's people, deals, tasks and conversations together in one place.

Easy setupSet up everything just by talking to Lisa AISee how ›

You“Add contact kinds for healthcare professionals, pharmacies and distributors.”

Lisa“I'm adding three kinds of contact to your settings: healthcare professional, pharmacy and distributor. Apply?”

You talk. Lisa sets it up. Applied only on your yes.

How Pharma & Biotech use it

Three scientists from one university lab write in over a month; their verified addresses group them under one institution record.

Before calling a hospital buyer, the account manager presses Brief me and reads one page on what was asked and sent.

A distributor's quote is opened but not accepted; the deal sits in Quoted with the contact's health score and its reason.

REAL AI - the whole Front Office is AI, not old software with an AI button.

What’s included

Every person and company qualified from the conversations, health score with its WHY, gauges, photo, LinkedIn; nothing typed by your staff
Deals with stages, probability and expected close, created and moved by the events themselves: lead qualified → demo → quote → won
Tasks and to-dos assigned to your people, from the AI or by hand, with reminders; calls, meetings and notes logged on the record
Your own fields on contacts, companies and deals; saved views; tags and segments; record ownership
Pipeline forecast weighted by probability; win / loss review; "ask your pipeline" in plain language
Basic contacts and companies stay in every Front Office, this item adds the qualification, the pipeline and the forecast

Add it to any contact channel — AI Phone, AI Webchat, AI E-mail or AI Web Forms — or get it inside a solution · See pricing › · Per company, never per seat.

Everything AI CRM does, for every business ›

Works withAI Phone AI Webchat AI Web Forms AI Demo AI Quoting AI Booking AI Follow-up AI Tickets AI Returns & Warranty AI Calls Transcripts AI Marketing

One record

A life science sales pipeline that writes its own record

Every channel, one contact

In contact management for medical information, a physician's call, a pharmacist's e-mail and a scientist's chat land on their own records with the source, the newest event first.

Institutions built for you

In an AI CRM for biotech suppliers, verified addresses at one domain form an institution record, so a hospital's pharmacy team or a lab group sits together.

Pipeline by stage

New, Qualified, Demo, Quoted, Negotiation, Won and Lost, with the open deals and a weighted forecast above the board.

Brief me before a call

One press and Lisa writes a one-page brief from the story: who they are, what they asked, what was sent and what to say.

Questions & answers

AI CRM for Pharma & Biotech: questions & answers

Does AI CRM replace a pharma field-force CRM?

No. It is the Front Office record, a CRM for pharma distributors and pharmacies as much as for labs: every call, chat, e-mail, form, quote and booking with the people who reach your company. It does not record field visits or samples; it keeps the conversations your desks and your AI handle.

How do contacts get into the CRM?

By themselves. Anyone who gives a name with an e-mail or phone on a call, chat, form, mail or demo request becomes a contact with the source on the row. Imported lists wait in Import review until accepted.

Can it group lab scientists under their institution?

Yes. People with a verified business address at the same domain become one company record, with the people, deals, tasks and a combined timeline. You can edit or merge records.

Does the AI move deals for us?

A deal opens on the first sales signal, a quote or a demo request, and moves forward as the customer watches, opens or pays. A person decides when a deal is lost, never the machine.

Who can export contact data?

Exports of customer data are for Managers only, and each one is logged with its author, so a list of physicians or pharmacies never leaves without a trace.

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