ZANUS FRONT OFFICE FOR PHARMA & BIOTECH — AI CHAT & VOICE
Chat that answers from approved documents — not a deflection bot.
Visitors ask your brand site, your patient-support portal and your study-recruitment pages: where is the patient leaflet, how does enrollment work, which site is nearest, how do I order. The AI answers from the approved documents you assign to each page and audience, in text or real voice, in 40 languages — and starts the enrollment or books the call in the conversation. A medical question or a safety trigger goes to a person when your rules say so.
Try it free 7 days on your own business · no credit card · per company, never per seat
REAL AI - the whole Front Office is AI, not old software with an AI button. Give it your website: it learns your company, works from your approved knowledge and gets better with every answer you approve.
Live on this site right now — the assistant in the corner is the product · Award-winning AI — CES · ISE · TMCnet
The real Chat menu: every conversation lands in the same dashboard as calls and emails.
What it does
Program steps, required documents, where the leaflet is, ordering procedure, nearest study site — from the documents you approve for that page and audience only.
Enrollment started with only the fields your rules need, MSL call booked, site callback requested, order status given — confirmation sent. No “call the hotline”.
The claim guard blocks statements without a source in your approved documents. No dosing, no off-label, nothing beyond approved text — that goes to a specialist.
Inside AI Chat — the real screens
Click a tab. Every picture is the live Front Office, not a mockup — the left menu is the whole product.
It closes, then hands over clean
The chat gives product answers, runs the demo, builds the quote and books the meeting. Your staff only handles the "needs human" queue.
- Full funnel in the chat window
- Instant handover with full transcript
- Auto dark / light theme, your branding
Available on its own — or inside a solution
Questions, answered
Can the chat see a patient’s health information?
It works on the front-office record — contact details, consent, conversations, the enrollment steps completed — and the approved documents you assign to it. Your safety database and hub platform stay separate; the chat reads what you allow and nothing else.
How does it handle a visitor who reports a side effect?
It recognizes the trigger, captures the intake your procedure requires — reporter and contact permission, product and lot, the event as described, dates — routes it into your pharmacovigilance process with the transcript, and tells the visitor what happens next. It never assesses the event and never answers the medical question; that is transferred.
Try it free on your own company. 7 days. No credit card.
Give it your website. It learns your company. Then call it, chat with it, e-mail it — and decide. Nothing to install, nothing to cancel.
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