Winner CES 2026 · ISE 2026 · TMCnet 2026

AI Team Training for Pharma & Biotech. New hire training for pharma support desks, by voice.

AI Team Training gives you new hire training for pharma support desks: your best specialist explains the job once, by talking or typing, and Lisa teaches it to each new hire by voice and on screen, chapter by chapter. A spoken test ends each book, and the attestation is signed.

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Zanus AI · AI Team Training · Chapters
New hire training for pharma support desks: chapters to rename and reorder like a book, real Zanus AI screen

Chapters

Start from ready-made chapters, rename and reorder them; when a new hire asks a question, Lisa jumps to the chapter that answers it.

Easy setupSet up everything just by talking to Lisa AISee how ›

You“Invite every new user to the medical information intake book.”

Lisa“I'm adding the intake book to New users, so every new user of the dashboard is invited to it. Apply?”

You talk. Lisa sets it up. Applied only on your yes.

How Pharma & Biotech use it

1

A new medical information specialist plays the intake book on her personal link and asks Lisa to repeat the hand-over steps.

2

The side-effect hand-over procedure changes; you edit the book once, and the register shows who played which version.

3

The customer service lead opens Who played and sees who finished, who stopped before the test and every attestation.

REAL AI - the whole Front Office is AI, not old software with an AI button.

What’s included

  • Courses generated from your own material
  • Quizzes and progress per person; transcripts and results exportable
  • Updated when your knowledge changes

Available on its own or inside a solution · See pricing › · Per company, never per seat.

Everything AI Team Training does, for every business ›

Taught by voice

SOP training for medical information teams, taught by Lisa

Explain it once

Write the book in chapters and sections, or dictate them to the assistant in the drawer; the book changes only after your yes.

Questions at any moment

The new hire interrupts, asks, says repeat or later; a question the book does not answer is noted for you under Questions.

A spoken test

The test questions are proposed from each chapter when you save it and kept by you, and Lisa asks them in the same conversation.

Versions in the register

Every saved book keeps its versions, so after an SOP change the register shows who heard the new procedure and who has not.

Questions & answers

AI Team Training for Pharma & Biotech: questions & answers

Can AI train new medical information specialists?

On your own procedures, yes. Your specialist explains the job once, Lisa teaches it by voice and on screen, and every answer comes from the book first, then your internal knowledge, never a guess.

Is there a record for each trainee?

Yes. Who played keeps the training records for pharma support teams: when each person played, in full or not, which version, every question asked and the transcript. The attestation PDF carries the trainee, the date, the chapters heard and the test result.

What happens when an SOP changes?

Edit the book once, save it and invite the specialists concerned. Every saved book keeps its versions, and the register says which version each trainee played, so the old procedure is never confused with the new.

Does a trainee need a login?

No. In pharma customer service onboarding, each new hire plays the book on a personal link that lasts seven days, on any device. A link that ran out asks for more time, granted with one click.

How is the test marked?

In spoken tests for new specialists, Lisa asks the questions by talking at the end, marks each answer against your own lines without telling a wrong answer the line, and reads back what was missed.

Keep exploring

Where next?

Start with the one thing you need. Add more anytime by asking Lisa.
AI Front Office for Pharma & Biotech ›

Award-winning AI

Winner at CES 2026, ISE 2026 and TMCnet Enterprise AI Product of the Year.

REAL AI - the whole Front Office is AI, not old software with an AI button.

Awards & trade shows ›
TMCnet Enterprise AI Product of the Year 2026
Visitors meeting Zanus AI live at a 2026 trade show
Hands-on with the Zanus AI demo at a 2026 technology trade show

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Try it free on your own business — no credit card, per company, never per seat.

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