AI Meetings for Pharma & Biotech. MSL video calls with notes, or no recording at all.
AI Meetings runs the video calls a life-sciences company holds with outside people: an MSL call with an HCP, a case-manager session with a caregiver, a follow-up with a study coordinator, a call with a lab about a platform. Up to 8 people join, files are shared, and the transcript and summary go on the record, or regulated mode runs it with no recording.
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You talk. Lisa sets it up.
You“Run every patient and caregiver session in regulated mode, with no recording.”
Lisa“Done: patient and caregiver sessions now run in regulated mode with no recording; HCP calls keep transcripts and summaries. Is that right?”
Any setting, in any module · applied only on your yes
How Pharma & Biotech use it
An MSL meets a hospital pharmacist by video; the summary of the questions asked lands on the HCP's record.
A caregiver's session with the case manager runs in regulated mode, so nothing is recorded.
A coordinator, two sponsor staff and the CRO monitor review a shipment issue, and the transcript is filed on the site's record.
REAL AI - the whole Front Office is AI, not old software with an AI button.
What’s included
- Meetings booked by Front Office, up to 8 people
- Files shared; transcript and summary on the record
- Regulated mode: no recording, when your sector requires it
Add it to any contact channel — AI Phone, AI Chat, AI E-mail or AI Web Forms — or get it inside a solution · See pricing › · Per company, never per seat.
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Questions & answers
AI Meetings for Pharma & Biotech: questions & answers
Can MSL video calls be held without recording?
Yes. Regulated mode runs the meeting with no recording when your procedures require it, while files can still be shared. Other meetings keep their transcript and summary on the record.
How many people can join a meeting?
Up to 8, which covers an MSL call with a small hospital team or a site call with sponsor and CRO staff. The HCP's request on any line becomes the booked video call, in the MSL's calendar and time zone.
Where do meeting summaries go?
To the contact's record, next to their inquiries and documents sent, so the next specialist who speaks with that HCP sees what was discussed.
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Where next?
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