ZANUS FRONT OFFICE FOR PHARMA & BIOTECH — AI AVATAR
Your program greets patients and HCPs face to face — online.
The AI Avatar is a lifelike presenter built into your Front Office: it welcomes visitors to your patient-support site or brand page, explains how the program works and what an enrollment needs, speaks with real voice in up to 40 languages, and books the hub callback or the MSL call. Not a video. A live conversation with a lifelike AI presenter — grounded in the documents you approve, with a person one tap away.
Try it free 7 days on your own business · no credit card · per company, never per seat
REAL AI - the whole Front Office is AI, not old software with an AI button. Give it your website: it learns your company, works from your approved knowledge and gets better with every answer you approve.
Live on this site right now — the assistant in the corner is the product · Award-winning AI — CES · ISE · TMCnet
Live on a customer’s site: Lisa answering face-to-face — grounded pricing answer, one tap to a human.
What it does
A face that explains, in the patient’s language, what enrollment involves, which documents to prepare and who will call — before the first form is filled.
“Connect me with a specialist” is always there. A medical question, a reaction mentioned, a distressed caregiver — the avatar hands over with the transcript attached.
Name, face, voice and backdrop — one persona per program or brand, medical and commercial kept apart by your rules — configured at your Done-for-You AI Launch.
Inside AI Avatar — the real screens
Click a tab. Every picture is the live Front Office, not a mockup — the left menu is the whole product.
Next-generation chat, face to face
The chat window becomes a conversation face to face: your AI presenter speaks, listens with barge-in, and shows what it explains — while every word stays grounded in your approved knowledge.
- Real-time speech with barge-in — “speak naturally, interrupt anytime”
- Text, voice, or face-to-face: the visitor chooses
- One tap to a human: “Connect me with a sales rep” is always there
- Claim guard: no source, no claim — now with a face
Your demos get a presenter
The flagship AI Demo gains a human presence: the avatar delivers your approved storyline eye-to-eye, answers live questions from your knowledge, and books the meeting at the end. Viewers toggle the face with a USE AVATAR control — on a slow connection the voice continues seamlessly.
- Narrates the exact pitch you approved
- Live Q&A mid-demo, then resumes the script
- Delivered ~2 minutes after the form fill, any hour
- See AI Demo — the flagship →
A presenter persona, tailored to your brand
At your Done-for-You AI Launch you configure the persona your customers meet: name, portrait, backdrop — your office photo, brand color or a transparent stage — and where it appears (sales conversations only, or every chat). Voices are configurable per department.
- Name, face, voice and backdrop set at launch
- Backdrop: office photo, brand color, your own image
- Appears where YOU decide — sales chats only, or everywhere
- Per-department voices included
Available on its own — or inside a solution
Questions, answered
Will patients think it is a real nurse or representative?
It introduces itself as your program’s AI assistant. The face makes the conversation easier for older patients, for caregivers under stress and for languages your desk does not speak — it never pretends to be a nurse, a pharmacist or a representative, and it says only what your approved documents say.
Which solution includes it?
Available on its own or inside a solution. Which solution includes what: see pricing.
Try it free on your own company. 7 days. No credit card.
Give it your website. It learns your company. Then call it, chat with it, e-mail it — and decide. Nothing to install, nothing to cancel.
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