Winner CES 2026 · ISE 2026 · TMCnet 2026

AI Avatar for Pharma & Biotech. An AI avatar for patient support programs.

AI Avatar gives you an AI avatar for patient support programs: a face in your program site's chat whose lips follow her voice, answering patients and caregivers in their language from the text your medical team approved. She explains how enrollment works, shows the right page while she talks and hands medical questions, side effects and complaints to your people.

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7 days free · per company, never per seat · nothing to install

Zanus AI · AI Avatar · Tap to talk

Tap to talk

The chat opens with her face above the conversation; a tap starts the voice, and her first line names the page the patient is reading.

Easy setupSet up everything just by talking to Lisa AISee how ›

You“Use a calm voice and a slower pace for the program site.”

Lisa“I'm giving the program assistant a calm voice at a slower pace; Preview plays the pair before you decide. Apply?”

You talk. Lisa sets it up. Applied only on your yes.

How Pharma & Biotech use it

An older patient who finds forms hard listens as the avatar walks through each enrollment step on the program page.

A caregiver speaks Vietnamese; the avatar answers in Vietnamese with the same face and voice, then hands her to your patient support desk.

A visitor asks whether a dose can be doubled; the avatar says a specialist must answer and the question goes to your team.

REAL AI - the whole Front Office is AI, not old software with an AI button.

What’s included

A talking avatar in the chat widget, same knowledge, same voice, same record
Presents your pages and pictures while it talks
The face of your company on the site, in 40 languages

Add it to AI Webchat or get it inside a solution · See pricing › · Per company, never per seat.

Everything AI Avatar does, for every business ›

Works withAI Webchat Lisa, your AI assistant

On the program site

A patient support program website assistant with a face

Tap to talk

A patient taps her picture and speaks; her first line names the page they are reading and asks what they need.

Shows while she talks

As an AI video assistant for program enrollment, she opens each step that has its own page while she explains it, so a caregiver sees where the form is while hearing what it needs.

Says when she does not know

A question beyond the approved pages is not guessed; she says so and the question goes to your team for a person to answer.

One voice for the program

Pick a face from the ten looks and a voice from thirteen, set the pace and tone, and preview the pair before patients hear it.

Questions & answers

AI Avatar for Pharma & Biotech: questions & answers

Is an AI avatar suitable for a patient support program website?

Yes, when it says only what your medical team approved. She answers from that text alone, uses the name and face you cast for the program, and passes side effects, possible adverse events and product complaints to your people, as on the phone.

Does the avatar need the website chat?

Yes. AI Avatar runs on top of AI Webchat and gives the program site's chat a face. The same knowledge, rules and record apply, so a question asked to the face is handled like one typed in the chat.

Which languages does the avatar speak?

The visitor's. As a multilingual AI avatar for pharma, every voice speaks every language, so the same face answers a caregiver in Spanish and the next visitor in Polish, and a different timbre can be chosen for one language only.

Can some pages run without a face?

Yes. Your webmaster adds one setting to the widget line on a page, and that page keeps the chat without the face, for example the pages written for healthcare professionals.

What stops one visitor holding the avatar all evening?

Session limits. Past a visitor's limit he gets the face loop or the text chat, and everyone else keeps her streamed face within the days and hours you set.

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