Winner CES 2026 · ISE 2026 · TMCnet 2026

AI Tickets for Agriculture. Service ticket software for ag dealers, filed from the cab

AI Tickets is service ticket software for ag dealers and AgTech support teams: every call, chat, e-mail and web form about a breakdown, a monitor error or a missing part becomes a ticket with the whole conversation on it. The AI answers what your knowledge covers and holds the rest for the right person.

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7 days free · per company, never per seat · nothing to install

Zanus AI · AI Tickets · Ticket

Ticket

Open a ticket to see the customer identified, a link to his full history and the conversation in his own words, before anyone answers.

Easy setupSet up everything just by talking to Lisa AISee how ›

You“Hold every precision ag ticket for a person; the AI only proposes.”

Lisa“The service desk for precision ag now has the AI proposing and a person sending, with your reply promise in working hours. Apply?”

You talk. Lisa sets it up. Applied only on your yes.

How Agriculture use it

An operator calls from the cab about a monitor error; the ticket opens and the transcript lands on it a minute later.

A grower writes that a seed sensor shows a fault; the AI answers from your service manual when it is sure enough.

A question your knowledge cannot answer waits in Manual review, and the gap is listed for your service manager to write once.

REAL AI - the whole Front Office is AI, not old software with an AI button.

What’s included

Opened from a phone call, a chat, an e-mail or a web form, with the whole conversation and the customer identified
Nights and weekends: the customer gets a number and a promise, your team gets the ticket in the morning
The AI answers from your knowledge when it is sure enough; otherwise it proposes the answer and a person sends it
Pending, manual review, responded and closed; priority, who holds it, Merge and internal notes for your team

Add it to any contact channel — AI Phone, AI Webchat, AI E-mail or AI Web Forms — or get it inside a solution · See pricing › · Per company, never per seat.

Everything AI Tickets does, for every business ›

Works withAI Phone AI Webchat AI E-mail AI Web Forms AI Returns & Warranty

Every channel

Breakdown request tracking for equipment dealers, every channel

Calls from the field

A breakdown call that needs a follow-up becomes a ticket, and the call's words and its recording join it within a minute.

Chat, mail and forms

A chat turn by turn, a mail as the grower wrote it and a form with its answers, each ticket marked with where it came from.

One conversation, one ticket

A second question from the same call, chat or mail thread is added to the ticket it opened, so the shop never works a duplicate.

Opened by hand

A grower who rang a mobile or walked into the shop: open New ticket, type or dictate what he said, and it joins his story.

Questions & answers

AI Tickets for Agriculture: questions & answers

Can a breakdown call open a ticket by itself?

Yes. When a caller needs a follow-up the AI opens the ticket, and the transcript of the call lands on it a minute later with Listen for the recording. The grower, his farm, the machine he named and his earlier tickets are on it before anyone reads a word.

When does the AI answer a ticket alone?

Only above the score you set, from 50 to 95 percent and 75 by default. Below it the ticket waits for a person in Manual review with nothing guessed, and each department of your AI help desk for agtech support picks its own rule: the AI alone, the AI proposing, or one person.

Does the grower know when to expect an answer?

Yes. On grower support tickets he is told when to expect it from the reply promise you set in working hours, and your team sees every ticket that runs over. Under each answer he can rate it, and Solved on the first answer counts the ones that helped.

Is a warranty repair a ticket or a return?

A question that needs an answer stays a ticket. When the display, the receiver or the part must come back to your bench, the return runs in AI Returns & Warranty under the same Help desk menu, with the grower's own words on it.

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