Winner CES 2026 · ISE 2026 · TMCnet 2026

AI Webchat for Government Agencies. An AI chatbot for government agencies, in 40 languages

AI Webchat is an AI chatbot for government agencies that answers visitors on your website by text or voice, in 40 languages, from your approved pages only. It opens the page that explains a benefit, a license or a filing, passes a visitor who asks for a person to your staff and shows what each session produced.

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Zanus AI · AI Webchat · Answers
AI chatbot for government agencies: a visitor's question answered in writing from the agency's own pages, real screen

Answers

She greets each visitor by the page they are reading and writes the answer as it arrives, taken from your pages and knowledge, never a guess.

Easy setupSet up everything just by talking to Lisa AISee how ›

You“Answer only from our service pages; penalty and appeal questions go to a person.”

Lisa“Here is the change: the chat answers from your service pages only, and penalty or appeal questions become a ticket for your staff. Apply?”

You talk. Lisa sets it up. Applied only on your yes.

How Government Agencies use it

1

A nurse on the license page asks at 10 PM whether renewal can be done online; the chat explains and opens the renewal page.

2

A business owner types in Korean which documents a sales tax registration needs and reads the published checklist in Korean.

3

A visitor asks whether a missed deadline means a penalty; the chat says a staff member decides and files the question as a ticket.

REAL AI - the whole Front Office is AI, not old software with an AI button.

What’s included

  • Text and voice in one widget on your site, the visitor types or talks; the AI answers in their language
  • Knows the page the visitor is on and answers from your pages, files, prices and rules
  • Shows pictures and product screens while it talks; opens the right page of your site and continues there
  • Captures the lead with a verified e-mail; books appointments from your live calendar; offers your AI Demo
  • Your people take over any chat live in one click, with the context, not a transcript to read
  • Instant barge-in: the visitor interrupts and the AI stops; echo and background noise filtered
  • Optional AI Avatar: the same assistant with a face that talks
  • Every conversation on the customer's record; chat analytics per page and topic; sessions exportable
  • Installs with one line on any site, Shopify, WordPress, custom; the widget is yours to brand

What visitors ask

Government chatbot solutions for the questions visitors type

Programs and criteria

Who may apply, which documents a claim needs and where to send it, explained from your program pages; a question about a visitor's own case goes to staff.

Licenses and renewals

Renewal steps, published fees and processing stages from your licensing pages, with the renewal page opened beside the answer while she speaks.

Forms and documents

As an AI chatbot for government forms, she opens the page that holds the form a visitor asks for, and a visitor who asks to see something gets the real picture from your site.

A person when needed

A visitor who asks for a human becomes a ticket or a mail for the right desk, the conversation attached and nothing guessed.

Set-up

A multilingual government chatbot on your site in 2 minutes

1

Lisa reads your site

She reads your program and licensing pages, names them, and finds the pictures she may show when a visitor asks to see a form.

2

One line in the theme

Your webmaster adds the script to the agency site theme one time; the status strip turns to installed when the first visitor opens a page.

3

Your words, the formal form

Tell Lisa the greeting, the label and the colors, and choose the formal form of address; she shows before and after and applies on your yes.

4

A free week of sessions

Seven days, no credit card: read every session the chat held on your agency site, with its outcome, before you decide.

Questions & answers

AI Webchat for Government Agencies: questions & answers

Can an AI chatbot answer questions on a government agency website?

Yes. As a chatbot for government services, it answers from the pages, documents and answers your agency approved, and nothing else. It replies by text or voice in the visitor's language and opens the page that explains the procedure; when your sources hold no answer, it says so and the question goes to your team.

How are AI chatbots for government added to our agency website?

Your webmaster places one line of code in the agency's site theme, and the chat appears on every page, on phones, tablets and computers. The Website chat page then marks it installed and shows when a visitor last opened it.

Can a visitor reach a staff member from the chat?

Yes. A visitor who asks for a person lands in the mail queue that needs a person or becomes a ticket, with the whole conversation attached, so your staff answer without asking the question a second time.

Which languages does the government chatbot speak?

Forty. Her opening lines are written once in your language and shown and spoken in each visitor's, and for languages with a formal and a familiar form of address you choose the formal one an agency needs.

Can our agency see what visitors ask in the chat?

The Website chat page shows live sessions read-only, activity by hour and by country, and the outcome of each session: answered, turned into a ticket, or opened and never typed. Search by message text, filter by language and export a CSV.

Keep exploring

Where next?

Start with the one thing you need. Add more anytime by asking Lisa.
AI Front Office for Government Agencies ›

Award-winning AI

Winner at CES 2026, ISE 2026 and TMCnet Enterprise AI Product of the Year.

REAL AI - the whole Front Office is AI, not old software with an AI button.

Awards & trade shows ›
TMCnet Enterprise AI Product of the Year 2026
Visitors meeting Zanus AI live at a 2026 trade show
Hands-on with the Zanus AI demo at a 2026 technology trade show

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