Front Office AI · Government

ZANUS FRONT OFFICE FOR GOVERNMENT — AI CHAT & VOICE

Website chat that files the request — not a deflection bot.

Citizens and businesses ask the website what they would ask the counter: which documents for a first business license, can I renew online, is the office open on the public holiday, what does this assessment notice mean. The AI answers from your approved information, in text or real voice, in 40 languages — and files the request or books the appointment right there. Anything about a decision goes to a person when your rules say so.

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Try it free 7 days on your own business · no credit card · per company, never per seat

REAL AI - the whole Front Office is AI, not old software with an AI button. Give it your website: it learns your company, works from your approved knowledge and gets better with every answer you approve.

Live on this site right now — the assistant in the corner is the product · Award-winning AI — CES · ISE · TMCnet

Chat — every website conversation, live and past

The real Chat menu: every conversation lands in the same dashboard as calls and emails.

What it does

Answers what the public actually asks

Documents, deadlines, published fees, offices, forms, how to apply, how to file an appeal — the procedure, from your pages and documents only.

Files in the conversation

Right program, right directorate, every required field, tracking number sent. No “call us during office hours”.

Grounded answers only

The claim guard blocks any statement without a source in your knowledge. No guessing about eligibility, processing times or outcomes.

Inside AI Chat — the real screens

Click a tab. Every picture is the live Front Office, not a mockup — the left menu is the whole product.

Chat — every website conversation, live and past
The chat session monitor: every web-widget conversation, the live ones on a map, transcripts, outcomes and the lead each one produced.
Start free — see it on your own agency7 days · no credit card · nothing to install. Give it your website and it is yours to test.

It closes, then hands over clean

The chat gives product answers, runs the demo, builds the quote and books the meeting. Your staff only handles the "needs human" queue.

  • Full funnel in the chat window
  • Instant handover with full transcript
  • Auto dark / light theme, your branding
It closes, then hands over clean

Available on its own — or inside a solution

One subscription per company — never per seat. Your whole team uses it, on their own phones, at no extra charge; add operators only for the people who run the dashboard. See pricing →  ·  Try it free 7 days, no credit card →
Software your team operates — or an AI Front Office that does the work? This capability is part of one integrated Front Office: enable it when you need it, and the AI runs it with the rest.

Questions, answered

Can the chat see a citizen’s case file or tax record?

No. It works on the front-office record — contact details, requests, conversations — and your approved information. Case files and tax records stay in your systems; where you expose application status, it is read back only after the identity check you set.

How does it handle a distressed or urgent visitor?

Your rules: read your approved wording, hand the conversation to a person on duty, or file an urgent case for the right desk. An emergency is directed to the emergency line. The AI never gives guidance beyond the wording you approved.

Try it free on your own agency. 7 days. No credit card.

Give it your website. It learns your company. Then call it, chat with it, e-mail it — and decide. Nothing to install, nothing to cancel.

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