AI Webchat is an AI chatbot for government agencies that answers visitors on your website by text or voice, in 40 languages, from your approved pages only. It opens the page that explains a benefit, a license or a filing, passes a visitor who asks for a person to your staff and shows what each session produced.
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Answers
She greets each visitor by the page they are reading and writes the answer as it arrives, taken from your pages and knowledge, never a guess.
Easy setupSet up everything just by talking to Lisa AISee how ›You“Answer only from our service pages; penalty and appeal questions go to a person.”
Lisa“Here is the change: the chat answers from your service pages only, and penalty or appeal questions become a ticket for your staff. Apply?”
You talk. Lisa sets it up. Applied only on your yes.
How Government Agencies use it
A nurse on the license page asks at 10 PM whether renewal can be done online; the chat explains and opens the renewal page.
A business owner types in Korean which documents a sales tax registration needs and reads the published checklist in Korean.
A visitor asks whether a missed deadline means a penalty; the chat says a staff member decides and files the question as a ticket.
REAL AI - the whole Front Office is AI, not old software with an AI button.
What’s included
Available on its own or inside a solution · See pricing › · Per company, never per seat.
Everything AI Webchat does, for every business ›
Works withAI BookingAI AvatarAI DemoAI QuotingAI TicketsAI Returns & WarrantyAI CRM
What visitors ask
Who may apply, which documents a claim needs and where to send it, explained from your program pages; a question about a visitor's own case goes to staff.
Renewal steps, published fees and processing stages from your licensing pages, with the renewal page opened beside the answer while she speaks.
As an AI chatbot for government forms, she opens the page that holds the form a visitor asks for, and a visitor who asks to see something gets the real picture from your site.
A visitor who asks for a human becomes a ticket or a mail for the right desk, the conversation attached and nothing guessed.
Set-up
She reads your program and licensing pages, names them, and finds the pictures she may show when a visitor asks to see a form.
Your webmaster adds the script to the agency site theme one time; the status strip turns to installed when the first visitor opens a page.
Tell Lisa the greeting, the label and the colors, and choose the formal form of address; she shows before and after and applies on your yes.
Seven days, no credit card: read every session the chat held on your agency site, with its outcome, before you decide.
Questions & answers
Yes. As a chatbot for government services, it answers from the pages, documents and answers your agency approved, and nothing else. It replies by text or voice in the visitor's language and opens the page that explains the procedure; when your sources hold no answer, it says so and the question goes to your team.
Your webmaster places one line of code in the agency's site theme, and the chat appears on every page, on phones, tablets and computers. The Website chat page then marks it installed and shows when a visitor last opened it.
Yes. A visitor who asks for a person lands in the mail queue that needs a person or becomes a ticket, with the whole conversation attached, so your staff answer without asking the question a second time.
Forty. Her opening lines are written once in your language and shown and spoken in each visitor's, and for languages with a formal and a familiar form of address you choose the formal one an agency needs.
The Website chat page shows live sessions read-only, activity by hour and by country, and the outcome of each session: answered, turned into a ticket, or opened and never typed. Search by message text, filter by language and export a CSV.
Keep exploring
Start with the one thing you need. Add more anytime by asking Lisa.
AI Front Office for Government Agencies ›
Easy setup
Answers & books
Sells
Helps your team
Included
Award-winning AI
REAL AI - the whole Front Office is AI, not old software with an AI button.
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