Winner CES 2026 · ISE 2026 · TMCnet 2026

AI Booking for Government Agencies. Appointment scheduling for government agencies and their counters

AI Booking is appointment scheduling for government agencies: applicants book a counter visit, a document check or a phone interview on the call, in the website chat, from a form or on your booking page, straight into the free slots of each office. Nothing enters the book unverified, and the confirmation leaves at once.

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Zanus AI · AI Booking · The day's book

The day's book

Bookings from the phone, the chat and the website land in one book, with the day's visits, arrivals and no-shows counted at the top.

Easy setupSet up everything just by talking to Lisa AISee how ›

You“Document checks take 30 minutes, regional offices only, weekdays 8 to 4.”

Lisa“Here is the change: document checks book in 30-minute turns at the regional offices, weekdays 8 to 4. Apply?”

You talk. Lisa sets it up. Applied only on your yes.

How Government Agencies use it

A business owner books a document check at the regional office for Wednesday at 10, and the confirmation names what to bring.

An applicant books a phone interview during her call and is offered only the free times of the caseworkers who hold those interviews.

A visit marked for approval reaches the counter as a request; a clerk confirms it, or the applicant is offered the next free time.

REAL AI - the whole Front Office is AI, not old software with an AI button.

What’s included

Booking inside the phone call, the chat, the e-mail and the form, plus a booking page
By service and location: the AI offers the menu, then only the free slots of your live calendar
Google / Outlook calendar connect; availability rules; buffers
Confirmation and calendar invite e-mailed automatically; reminders; reschedule by reply
Field visits with travel time; several providers with their own calendars

Add it to any contact channel — AI Phone, AI Webchat, AI E-mail or AI Web Forms — or get it inside a solution · See pricing › · Per company, never per seat.

Everything AI Booking does, for every business ›

Works withAI Phone AI Webchat AI E-mail AI Web Forms Lisa, your AI assistant

Agency visits

Counter appointment scheduling for every kind of agency visit

Counter visits

A slot at the licensing or benefits counter, so staff know who is coming and for which service, and the lobby line stays short.

Phone interviews

An interview with a caseworker or examiner booked into that person's free hours, with the questions you set for the service asked first.

Document checks

Short document check appointments to verify identity papers or original certificates, with the length and the rest after each turn set once for the service.

Requests a clerk confirms

A service marked subject to approval arrives as a request; the applicant is told the time is requested until a clerk confirms or offers another.

Set-up

Government appointment booking, set up in 2 minutes

Name the services

Tell Lisa what applicants book, counter visits, interviews, document checks, and how long each turn lasts at each office.

Find the offices

Lisa reads your website for your office addresses; each office keeps its own timezone and the services it holds.

Connect the calendar

Connect the work calendar staff already use so its busy times, read every five minutes, are never offered to an applicant.

Watch a free week

Run the book 7 days at no cost and read each visit it booked, confirmed and re-booked for your offices.

Questions & answers

AI Booking for Government Agencies: questions & answers

Can people book government appointments by phone with an AI?

Yes. The AI books during the call from the free slots of the office and service the caller needs, then sends the confirmation before they hang up. The same book handles online appointment booking for state agencies too: the website chat, your forms and your booking page.

How is an applicant verified before a slot is held?

By the caller's number, a code sent by text, a verified e-mail or a clerk's word when booking by hand, chosen per service. With a texted code the place is held for the minutes the service sets, fifteen by default.

Can each office and each caseworker keep a calendar of its own?

Each office keeps its address and timezone, each service its hours, length and minimum notice, and each caseworker or examiner can be a provider with their own hours. A vacation blocks only that person.

What happens when an applicant misses a counter appointment?

After the grace period the visit is marked NO-SHOW by itself and one polite re-book message goes out. An applicant who missed twice in a year is asked to confirm the next booking.

Do state holidays and office closures stop bookings?

Yes. Whole-day holidays and closures block the book, and callers hear the reason you wrote. A closure placed over existing bookings lists them, so the office keeps, moves or cancels each one.

Keep exploring

Where next?

Start with the one thing you need. Add more anytime by asking Lisa.
AI Front Office for Government Agencies ›

Award-winning AI

Winner at CES 2026, ISE 2026 and TMCnet Enterprise AI Product of the Year.