Winner CES 2026 · ISE 2026 · TMCnet 2026

AI Team Training for Government Agencies. New hire training for government agencies, taught from your book

AI Team Training brings new hire training for government agencies: a supervisor explains a procedure once, by talking or typing, and Lisa teaches it to every new call taker or clerk, chapter by chapter, on a personal link. They interrupt and ask at any moment, answer a spoken test at the end, and the attestation is signed.

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7 days free · per company, never per seat · nothing to install

Zanus AI · AI Team Training · Who played
Training records for agency staff: one row per employee and training, sent, deadline and status, real Zanus AI screen

Who played

One row per employee and training: sent, deadline and status from opened to completed, filtered and exported for the personnel file.

Easy setupSet up everything just by talking to Lisa AISee how ›

You“Invite every new user of the dashboard to the call handling book.”

Lisa“Here is the change: every new user of the dashboard is invited to the call handling book, with reminders. Apply?”

You talk. Lisa sets it up. Applied only on your yes.

How Government Agencies use it

1

A new call taker plays the benefits intake book on her phone the night before her first shift and asks about each step she missed.

2

After a procedure changes, the supervisor edits the book once and invites the desk; the register shows who played which version.

3

A question the book does not answer waits under Questions, so the trainer adds the missing section before the next hire.

REAL AI - the whole Front Office is AI, not old software with an AI button.

What’s included

  • Courses generated from your own material
  • Quizzes and progress per person; transcripts and results exportable
  • Updated when your knowledge changes

Available on its own or inside a solution · See pricing › · Per company, never per seat.

Everything AI Team Training does, for every business ›

The books

Procedure training for public servants, chapter by chapter

Explained once

The supervisor dictates or types each section; Add a chapter comes back as BEFORE and AFTER and changes only on a yes.

Taught by Lisa

Her face teaches each section while the screen shows its picture, page, video or File Cabinet document.

A spoken test

At the end she asks the questions you kept and marks each answer against your own lines.

A signed attestation

The attestation carries the agency's name, the trainee, the date, the chapters heard and the result.

Set-up

Onboarding for government call takers, ready in 2 minutes

1

Name the book

Under Team, open Training and create the intake book, its chapters following the order of a real shift.

2

Fill each section

Type or say each section to the assistant in the drawer, with a picture or a document beside it.

3

Review the book

Review my book points out thin sections before any clerk hears them; keep or edit the test questions it proposed per chapter.

4

Invite the new hires

Invite sends the seven-day link with reminders, and Who played shows each person's progress and test.

Questions & answers

AI Team Training for Government Agencies: questions & answers

How can an agency train new call takers without pulling a supervisor off the floor?

In call center training for agency staff, the supervisor explains the job once as a book; Lisa then teaches it by voice and on screen to every new hire, answers their questions from the book and your internal knowledge, and ends with a spoken test.

Does it keep training records?

Yes. Who played is the register: who played which book and version, when, every question asked and the test result. Export CSV and the attestations PDF go to the personnel file.

Where do Lisa's answers come from during a lesson?

From the book first, then from your agency's internal knowledge when the book is silent. What neither holds is noted for the trainer under Questions, never guessed.

Do new staff need a login to train?

No. A new clerk opens the book from a personal link, valid seven days, on a phone or a computer; when it runs out, they ask for more time and the trainer grants it with a click.

What happens when a procedure changes?

Edit the book and save it; every saved book keeps its versions, and the register says which version each trainee played, so the old procedure is never confused with the new one.

Keep exploring

Where next?

Start with the one thing you need. Add more anytime by asking Lisa.
AI Front Office for Government Agencies ›

Award-winning AI

Winner at CES 2026, ISE 2026 and TMCnet Enterprise AI Product of the Year.

REAL AI - the whole Front Office is AI, not old software with an AI button.

Awards & trade shows ›
TMCnet Enterprise AI Product of the Year 2026
Visitors meeting Zanus AI live at a 2026 trade show
Hands-on with the Zanus AI demo at a 2026 technology trade show

Give Lisa your website.
She sets up your business in 2 minutes.

Other software makes you learn it. Zanus AI learns your business.
Try it free on your own business — no credit card, per company, never per seat.

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Or call +1 (954) 736-3939 — the AI answers.