AI Live Demo & Remote Service for Government Agencies. A clerk walks the applicant through the online form live.
AI Live Demo & Remote Service lets a member of your staff open a live session with a citizen straight from the chat widget, sharing pages and pictures while the citizen asks questions. It suits the applicant stuck on an online renewal, the business owner unsure which permit form applies, or the citizen who cannot reach the counter. Each session is written to the record.
TRY AI LIVE DEMO FREENo credit card · Ready in 2 minutes7 days free · per company, never per seat · nothing to install
You talk. Lisa sets it up.
You“Offer live help sessions on the renewal page, weekdays 9 to 4, intake staff only.”
Lisa“Done: the renewal page now offers live help sessions with intake staff, weekdays 9 to 4. Should the permit pages offer them too?”
Any setting, in any module · applied only on your yes
How Government Agencies use it
A retiree stuck on the online renewal page is guided page by page by a clerk in a live session from the widget.
A rural business owner unsure which permit form applies gets a live session with an intake officer instead of a long drive.
After the session, it is written to the citizen's record, so the next clerk knows what was already explained.
REAL AI - the whole Front Office is AI, not old software with an AI button.
What’s included
- Live presentation to a visitor from the widget, your person or your avatar presents
- Pages and pictures shared while you talk; the visitor asks live
- Remote service sessions written to the record
Add it to AI Chat or get it inside a solution · See pricing › · Per company, never per seat.
Everything AI Live Demo & Remote Service does, for every business ›
Works withAI ChatAI AvatarAI Tickets
Questions & answers
AI Live Demo & Remote Service for Government Agencies: questions & answers
Can government staff help citizens live through the website?
Yes. A staff member starts a live session from the chat widget, shares pages and pictures, and answers the citizen's questions as they go. The session is written to the citizen's record.
Is a live web session the same as a counter appointment?
It covers what can be explained or shown on screen, such as how to complete an online form. Identity checks and decisions follow your usual procedure with your staff.
Who can run live help sessions for citizens?
The staff you choose, for the pages and hours you set. Outside those hours, the chat answers from your approved pages and can book a counter appointment instead.
Keep exploring
Where next?
Start with the one thing you need. Add more anytime by asking Lisa.
AI Front Office for Government Agencies ›
Answers & books
Sells
Helps your team
Included
Award-winning AI
Winner at CES 2026, ISE 2026 and TMCnet Enterprise AI Product of the Year.
REAL AI - the whole Front Office is AI, not old software with an AI button.
Awards & trade shows ›
Give Lisa your website.
She sets up your business in 2 minutes.
Other software makes you learn it. Zanus AI learns your business.
Try it free on your own business — no credit card, per company, never per seat.
Or call +1 (954) 736-3939 — the AI answers.