Winner CES 2026 · ISE 2026 · TMCnet 2026

AI Avatar for Government Agencies. An AI avatar for government agencies that explains each step

AI Avatar is an AI avatar for government agencies: it gives the chat on your website a face whose lips follow her voice, so a visitor can listen to how a renewal or a registration works instead of reading a long page. She answers from your approved pages in the visitor's language and passes what she cannot answer to your team.

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Zanus AI · AI Avatar · Tap to talk
AI avatar for government agencies: her face above the chat, tap to talk, first line naming the page, real Zanus AI screen

Tap to talk

On the agency site her face sits above the chat; a visitor presses Tap to talk, and she opens by naming the page they are reading.

Easy setupSet up everything just by talking to Lisa AISee how ›

You“Use a woman's voice at a slower pace for the avatar on our site.”

Lisa“Here is the change: the avatar speaks with a woman's voice at a slower pace on every page of your site. Apply?”

You talk. Lisa sets it up. Applied only on your yes.

How Government Agencies use it

1

An older visitor on the renewal page taps her face and asks what to bring; she explains each item and opens the checklist page.

2

A visitor who reads Spanish more easily than English listens to the three steps of a business registration in Spanish.

3

Asked about a penalty no page covers, she says she does not know, and the question goes to your staff.

REAL AI - the whole Front Office is AI, not old software with an AI button.

What’s included

  • A talking avatar in the chat widget, same knowledge, same voice, same record
  • Presents your pages and pictures while it talks
  • The face of your company on the site, in 40 languages

Add it to AI Webchat or get it inside a solution · See pricing › · Per company, never per seat.

Everything AI Avatar does, for every business ›

Works withAI WebchatLisa, your AI assistant

On your pages

A talking avatar for government websites, page by page

Tap to talk

A visitor taps her picture and speaks; her first line names the page they are reading and asks what they need.

She shows the page

When she talks about a topic that has its own page, she opens it, so the visitor hears the steps and sees the form together.

Interrupt her

A visitor can cut in while she speaks, like with a person, and her words also appear as captions in the full view.

When she does not know

She says so plainly and the question goes to your team, so a constituent is answered by a person instead of a guess.

Set-up

Switch on the AI avatar for citizen services in 2 minutes

1

Choose who speaks

Keep Lisa or cast one person per program desk: a name, a face from the ten looks and one of thirteen voices.

2

Preview the pair

Preview opens the face speaking with that voice, as a visitor will see and hear it; adjust the pace or the tone.

3

Show the face

Tick the face in the chat, choose how it moves and the backdrop, then try the chat yourself as a constituent would.

4

Seven days on your site

Run her free on your agency site for a week and read every session she held, with what each one produced.

Questions & answers

AI Avatar for Government Agencies: questions & answers

Why would a government agency put an AI avatar on its website?

Some visitors would rather listen than read a long procedure, such as older constituents or people reading in a second language. The avatar explains from your approved pages, opens each page while she talks, and can be interrupted with a question at any moment.

Will visitors think the avatar is a public official?

No. She is a virtual assistant avatar for public agencies, your agency's AI assistant, and never pretends to be a person she is not. When a visitor needs a decision or a staff member, the question goes to your team with the conversation attached.

Does the avatar need the website chat?

Yes. AI Avatar works on top of AI Webchat: it gives the chat on your site a face. The same names, voices and faces can then speak on the phone and in the mail signature, set from one place in Settings.

Which languages does the avatar speak?

The visitor's. Each of the voices speaks every language, which makes her a multilingual AI avatar for agencies: one face can explain a renewal in Spanish and the next registration in Tagalog. If a voice sounds off in one language, staff choose a different timbre for that language alone.

Can some agency pages keep the chat without a face?

Yes. Your webmaster adds data-avatar off to the widget line on a page, and that page keeps the chat without the face, for example a payment page that should stay plain.

Keep exploring

Where next?

Start with the one thing you need. Add more anytime by asking Lisa.
AI Front Office for Government Agencies ›

Award-winning AI

Winner at CES 2026, ISE 2026 and TMCnet Enterprise AI Product of the Year.

REAL AI - the whole Front Office is AI, not old software with an AI button.

Awards & trade shows ›
TMCnet Enterprise AI Product of the Year 2026
Visitors meeting Zanus AI live at a 2026 trade show
Hands-on with the Zanus AI demo at a 2026 technology trade show

Give Lisa your website.
She sets up your business in 2 minutes.

Other software makes you learn it. Zanus AI learns your business.
Try it free on your own business — no credit card, per company, never per seat.

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