Winner CES 2026 · ISE 2026 · TMCnet 2026

AI Phone for Logistics. A trucking answering service for shippers and drivers

AI Phone is a trucking answering service that picks up the main line and the terminal phone on the first ring, 24/7, in the caller's language. Shippers asking where a load stands, consignees moving a delivery and drivers at a gate say what they need, and the AI answers from your approved information or puts them through with the reason told.

TRY AI PHONE FREENo credit card · Ready in 2 minutes

Ready to buy? See plans & pricing ›

7 days free · per company, never per seat · nothing to install

Or call +1 (954) 736-3939 and hear it answer.

Zanus AI · AI Phone · All calls

Trucking answering service: every freight call with its length, outcome, language and transcript, real Zanus AI screen

All calls

The whole call register: each shipper, consignee and driver call with who handled it, its outcome and the transcript one click away.

Easy setupSet up everything just by talking to Lisa AISee how ›

You“After 8 PM drivers go to the on-call manager's mobile; tracking calls go to customer service.”

Lisa“After 8 PM, driver calls now ring the on-call manager's mobile, and tracking calls go to customer service. Apply?”

You talk. Lisa sets it up. Applied only on your yes.

How Logistics use it

A consignee calls at 6:40 AM with a PRO number; the AI puts her through to the tracking desk with the number told first.

A driver locked out of the yard at midnight reaches the on-call operations manager's mobile, and she hears why before she answers.

A shipper asks whether you still pick up today; the AI reads your published cutoff and files the pickup request for your team.

REAL AI - the whole Front Office is AI, not old software with an AI button.

What’s included

Keep your number: forward your existing line to your Front Office line and the AI answers immediately, no porting needed. Port the number in when you decide; we handle it with the carrier
A local number in your area, or your own number ported in
Answers on the first ring, 24/7, 365; your business hours only decide when people are reachable
Human-like voice: you choose the voice and the persona per function, greeting, sales, support, booking, callbacks
Receptionist style, no phone menu: the caller just talks in any of 40 languages; the AI detects the language on the first sentence and switches the whole call
Departments you define, sales, support, booking, billing, technical…, each with its own policy: AI first, operator first, or AI only; each with its own AI specialist when no human is free
Directory of your operators with per-day working hours, languages, the nicknames callers use, vacations and temp-worker expiry
Transfers announce the caller and the reason; your person accepts before the call is connected; the call is pulled back before a mobile voicemail can swallow it
Language routing: a Spanish-speaking caller reaches your Spanish-speaking operator first
Hold music with spoken updates; when a person is unavailable the AI says the honest line you wrote for that time of day
Takes messages with the callback number read back and confirmed, delivered to that person's own inbox
Books appointments live from your calendar during the call; captures the e-mail letter by letter; saves the lead
Every fact from your approved knowledge, prices only from your catalog; with no source it says so and offers a person
Robocalls and telemarketers get one polite goodbye and stay away from your team
Off hours your way: full AI service, take-a-message only, or voicemail; holidays and special closures with the message you write
Every call transcribed into the customer's record with a summary; call log with transcripts, exportable; the morning briefing reads it for you

Available on its own or inside a solution · See pricing › · Per company, never per seat.

Everything AI Phone does, for every business ›

Works withAI Booking AI Calls Teleprompter AI Calls Transcripts AI Quoting AI Tickets AI Returns & Warranty AI CRM Lisa, your AI assistant

Freight calls

After-hours answering service for trucking companies, and the morning rush

The 6 AM status rush

With your people first on the tracking line, a call nobody picks up goes to the AI instead of ringing out, and the consignee is put through or leaves a message.

Drivers and shippers apart

Tell Lisa which reasons go where: drivers to operations, rate requests to sales, invoice questions to billing. The AI routes by what each caller says, in his own language.

Weekends and holidays

On a holiday closure the caller hears the message you wrote for that day, and messages wait for Monday with each callback number read back digit by digit.

Quotes on the call

With AI Quoting, a service from your catalog, such as pallet storage or liftgate delivery, is drafted during the call and waits for your yes before the shipper receives it.

Set-up

Set up AI phone answering for trucking companies in 2 minutes

Forward the line

Forward the main number and the terminal phone to your Front Office number; the next freight call is answered, with no hardware in the office.

Lisa reads your site

She reads your service area, accessorial and contact pages, then asks about terminals, office hours, pickup cutoffs and the languages your drivers speak.

Set the departments

Name the tracking, quotes, claims, billing and driver desks, and say when each person can be reached; the change is shown before and after.

A week on real calls

Run it free for 7 days on your own freight lines, no credit card, and read what every shipper and driver call produced.

Questions & answers

AI Phone for Logistics: questions & answers

Can an AI answering service take freight status calls?

Yes, as a front desk. The AI asks for the PRO, BOL or reference number, answers what your knowledge holds, such as cutoffs and published transit times, and puts the caller through to your tracking desk with the number told first, or takes a message with the callback number read back.

Does the AI dispatch trucks or book loads?

No. It is an AI answering service for freight brokers and carriers, not a dispatch service: it never assigns a driver, books a load or changes a route. Pickup requests and load questions are filed or transferred to your people, who confirm the equipment, the driver and the time.

What happens to driver calls at night?

After the office closes, the line runs full AI service, takes messages only or goes to voicemail, as you pick. A driver call you route to an on-call person rings that person's computer, phone app or mobile in the order chosen, and the AI tells your colleague who is calling and why before the call connects.

Can we keep our terminal and main numbers?

Yes. Forward each line to your Front Office number and the AI works as an answering service for 3PL warehouses and terminals from that moment, with no porting and no new phone system. A new local number is available for a new terminal, and Zanus AI handles a port with your carrier when you want a number moved in.

Is every trucking call written down?

In trucking company phone answering, every call the AI answers is saved with its transcript, summary and outcome on the caller's record, new callers are saved as leads, and a manager can follow a live call. The morning briefing lists what came in overnight, so the day shift starts from a list instead of a pile of voicemails.

Keep exploring

Where next?

Start with the one thing you need. Add more anytime by asking Lisa.
AI Front Office for Logistics ›

Award-winning AI

Winner at CES 2026, ISE 2026 and TMCnet Enterprise AI Product of the Year.