AI Returns & Warranty for Logistics. Returns processing for your fulfillment clients, tracked to closed.
AI Returns and Warranty runs returns for the brands your warehouse fulfills: eligibility decided on each client's return rules, instructions e-mailed on approval, and a pipeline your team can follow from pending to arriving, in progress, shipped and closed. Tracking numbers are sent as typed by your staff, never generated by the model.
TRY AI RETURNS FREENo credit card · Ready in 2 minutes7 days free · per company, never per seat · nothing to install
You talk. Lisa sets it up.
You“Approve returns within thirty days for the apparel client; send instructions on approval.”
Lisa“Done: returns within thirty days for the apparel client are approved on your rule, and instructions go out on approval. Same for footwear?”
Any setting, in any module · applied only on your yes
How Logistics use it
An end customer of an apparel client requests a return; the AI checks the client's thirty-day rule and e-mails the instructions.
A returned carton arrives at your dock, and the status moves to arriving, then to in progress when your team inspects it.
A warranty repair for an electronics client moves to awaiting payment, and the end customer receives the repair quote by e-mail.
REAL AI - the whole Front Office is AI, not old software with an AI button.
What’s included
- Eligibility decided on your rules; instructions e-mailed on approval
- A pipeline you can see: pending → arriving → work in progress → awaiting payment → paid → shipped → closed
- Repair quotes e-mailed for approval; payment link; the tracking number sent as your person typed it
- Status on the customer's record until closed
Add it to AI Tickets or get it inside a solution · See pricing › · Per company, never per seat.
Everything AI Returns & Warranty does, for every business ›
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Questions & answers
AI Returns & Warranty for Logistics: questions & answers
Can a 3PL automate returns for its fulfillment clients?
Yes. Each client's return rules decide eligibility, instructions are e-mailed on approval, and every return moves through a pipeline your team can see until it is closed.
Who decides whether a return is accepted?
Your rules and your team. The AI applies the eligibility rules each client sets, and anything outside them waits for a person to decide.
Is a return the same as a freight damage claim?
No. Returns cover goods the end customer sends back to your warehouse; damage, shortage and loss in transit are filed as freight claims for your claims desk.
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Where next?
Start with the one thing you need. Add more anytime by asking Lisa.
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REAL AI - the whole Front Office is AI, not old software with an AI button.
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