ZANUS FRONT OFFICE FOR LOGISTICS — NOTICES & FOLLOW-UP
Follow-up that reaches the shipper before they call — and stops the moment a person should.
Pickup confirmed, exception notice sent to shipper and consignee when the connected status changes, delivery notice with the POD attached, the spot quote not tendered after three days, the review request after a clean move, the account whose volume faded last quarter. Every sequence runs on its own clock, on the channel the contact prefers, in their language — and a reply alerts a person.
Try it free 7 days on your own business · no credit card · per company, never per seat
REAL AI - the whole Front Office is AI, not old software with an AI button. Give it your website: it learns your company, works from your approved knowledge and gets better with every answer you approve.
Live on this site right now — the assistant in the corner is the product · Award-winning AI — CES · ISE · TMCnet
The real Marketing menu: funnels, chase presets, templates, automated events and follow-ups.
What it does
Pickup confirmed, out for delivery, delivered with POD, delayed per your connected status — sent to shipper and consignee, in their language.
The untendered quote chased politely; the dormant account re-engaged with your wording; a question in the reply hands the thread to your account manager.
Peak-season cutoff notices, holiday schedules, new-lane announcements, tariff-change notices — drafted by the AI in your tone, approved by you.
Inside Marketing — the real screens
Click a tab. Every picture is the live Front Office, not a mockup — the left menu is the whole product.
From demo to quote to signature — one funnel, no gaps
The AI Demo, AI Quoting and Web Forms all hand their leads to Marketing. Each preset knows what happened before: "watched 80% of the demo, asked about pricing twice, quote unopened for 6 days" becomes the next email, not a guess.
- Presets: demo chase, quote chase, web-lead chase
- AI direction in one sentence: "friendly, mention the trade-in offer"
- Every send, open, click and reply on the contact timeline
Escalation to a human, on purpose
A funnel is not a spam cannon. When a lead replies, opens the quote three times or asks a question, the sequence stops and the lead lands in the NEEDS HUMAN queue with the whole story attached — your rep calls a warm customer, not a list.
- Reply = sequence stops, human notified
- Engagement thresholds you set
- Phone call-back can be the last step of any funnel
Measured on the forecast board, not in feelings
Every funnel step shows on the Statistics → Forecast board: which sequence moved which deal, close probability before and after, and the WHY sentence for each change.
- Funnel performance per preset
- Close probability with the WHY
- Export PDF / XLS or schedule the report by email
Available on its own — or inside a solution
Questions, answered
Can shippers and consignees opt out?
Always, in one tap, per sequence or entirely. Opt-outs are honored across every channel and recorded on the contact’s file; a consignee can drop marketing and keep delivery notices.
Which solution includes it?
Available on its own or inside a solution. Which solution includes what: see pricing.
Try it free on your own operation. 7 days. No credit card.
Give it your website. It learns your company. Then call it, chat with it, e-mail it — and decide. Nothing to install, nothing to cancel.
← Previous: Quoting · Sharing with a colleague? 📄 Get the PDF · ✉️ Email this page ·