AI Team Assistant for Logistics. Reps and dispatchers ask the AI, not the terminal manager.
AI Team Assistant answers your staff from internal documents shippers never see: the escalation tree for a cargo theft report, which carrier covers a lane, the detention policy for dedicated accounts, the SOP for a refused load at a consignee. Each answer shows its source, so a new dispatcher learns where the procedure lives instead of asking the terminal manager.
TRY AI TEAM ASSISTANT FREENo credit card · Ready in 2 minutes7 days free · per company, never per seat · nothing to install
You talk. Lisa sets it up.
You“Load our SOP binder and routing guide as staff-only knowledge.”
Lisa“Done: the SOP binder and routing guide are loaded as staff-only knowledge, with sources shown. Add the escalation tree too?”
Any setting, in any module · applied only on your yes
How Logistics use it
A night dispatcher asks what to do when a driver reports a broken seal and gets the SOP with the source linked.
A rep asks which carrier the company uses for flatbed freight into Montana and gets the internal routing guide.
A billing clerk asks the detention rules for a dedicated account and reads the internal contract summary, never shown to shippers.
REAL AI - the whole Front Office is AI, not old software with an AI button.
What’s included
- An internal assistant for your staff, procedures, prices, policies
- Internal-only knowledge, kept out of everything customers see
- Answers with the source, so people learn where things are
Available on its own or inside a solution · See pricing › · Per company, never per seat.
Everything AI Team Assistant does, for every business ›
Works withAI File CabinetLisa, your AI assistant
Questions & answers
AI Team Assistant for Logistics: questions & answers
Can dispatchers ask an AI about company SOPs?
Yes. AI Team Assistant answers from the SOPs, routing guides and policies you load, and shows the source document so staff can check it.
Will internal rates and contracts appear to shippers?
No. Internal-only knowledge is kept apart from what the phone, chat and e-mail use with shippers, so contract terms and carrier costs stay inside the company.
Is the team assistant useful on a night shift?
Yes. A night dispatcher gets the procedure with its source when no manager is awake to ask, which keeps decisions consistent with your SOPs.
Keep exploring
Where next?
Start with the one thing you need. Add more anytime by asking Lisa.
AI Front Office for Logistics ›
Answers & books
Sells
Helps your team
Included
Award-winning AI
Winner at CES 2026, ISE 2026 and TMCnet Enterprise AI Product of the Year.
REAL AI - the whole Front Office is AI, not old software with an AI button.
Awards & trade shows ›
Give Lisa your website.
She sets up your business in 2 minutes.
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Try it free on your own business — no credit card, per company, never per seat.
Or call +1 (954) 736-3939 — the AI answers.