AI Booking for Logistics. Dock appointment scheduling by phone, chat and form
AI Booking is dock appointment scheduling for warehouses and terminals: carriers and shippers book receiving and pickup slots on the phone, in the website chat, from a web form or on your booking page, straight into free door time. Each slot is counted by your doors, every caller is verified, and confirmations and reminders go out by themselves.
TRY AI BOOKING FREENo credit card · Ready in 2 minutesReady to buy? See plans & pricing ›
7 days free · per company, never per seat · nothing to install
The day's book
Every appointment from the phone, the chat and your website in one book, with the day's arrivals, no-shows and slots to confirm counted on top.
Easy setupSet up everything just by talking to Lisa AISee how ›You“Receiving slots every 30 minutes, 6 AM to 2 PM, four doors, PO number asked first.”
Lisa“Receiving now books every 30 minutes from 6 AM to 2 PM, four doors at a time, with the PO number asked first. Apply?”
You talk. Lisa sets it up. Applied only on your yes.
How Logistics use it
For receiving appointment scheduling, a carrier calls for a Thursday slot; the AI asks the PO number and pallet count you require, then books a free door.
A carrier who missed the 9 AM door is marked no-show after the grace period, and one polite re-book message goes out.
When door 3 is clear, the receiving lead taps the booking and the driver waiting in the yard gets a text that it is his turn.
REAL AI - the whole Front Office is AI, not old software with an AI button.
What’s included
- Booking inside the phone call, the chat, the e-mail and the form, plus a booking page
- By service and location: the AI offers the menu, then only the free slots of your live calendar
- Google / Outlook calendar connect; availability rules; buffers
- Confirmation and calendar invite e-mailed automatically; reminders; reschedule by reply
- Field visits with travel time; several providers with their own calendars
Add it to any contact channel — AI Phone, AI Webchat, AI E-mail or AI Web Forms — or get it inside a solution · See pricing › · Per company, never per seat.
Everything AI Booking does, for every business ›
Works withAI PhoneAI WebchatAI E-mailAI Web FormsLisa, your AI assistant
Door by door
Warehouse appointment scheduling, door by door
Receiving and pickups apart
Inbound receiving, outbound pickups and will-call each become a service with its own hours, arrival interval, slot length, minimum notice and the questions the carrier must answer.
Every caller verified
Nothing enters the book without the caller's number, a texted code or a verified e-mail, so a slot held by a code shows in yellow until the driver replies.
The day in one book
THE BOOK counts bookings, arrivals, no-shows and slots still to confirm at the top, with every dock service on its own lane, by day or by week.
A waitlist on full days
When the asked time is taken, the AI offers the waitlist; when a door frees, the carrier is texted the offer and has ten minutes to take it.
Set-up
Set up dock appointment scheduling in 2 minutes
Your warehouses
Lisa reads your website, finds your warehouse and terminal addresses and asks which dock services each one runs.
Your doors
Say how many doors receive at once and how long a floor-loaded trailer takes against a palletized one, and each service counts by that.
Your calendar
Connect the work calendar your receiving lead already uses, so its busy times are never offered to a carrier, or run the book on its own.
Seven days of slots
Run the free trial on your own docks for 7 days, no credit card, and read every appointment it booked, confirmed and re-booked.
Questions & answers
AI Booking for Logistics: questions & answers
Can carriers book dock appointments by phone?
Yes. On the call, in the chat, from a form or on your booking page, the AI asks what the service needs, such as the PO number or the pallet count, offers two or three free times and holds the one the carrier picks until it is confirmed. Pickup appointment booking for outbound freight works the same way, on a dock service of its own.
How does the AI know which doors are free?
Each service counts its slots your way, by bookings or by units, so four doors give four places per time. The AI reads the bookings already taken, the service's hours and rest time, closures, whole-day blackouts and the busy times of the work calendar you connect.
Can we approve appointments before they are confirmed?
Yes. Mark a service subject to approval and each booking lands as a REQUEST on Upcoming; the carrier is told the time is requested. CONFIRM sends the confirmation, and DECLINE offers him the next free time instead.
Does it work for several warehouses?
Yes. The dock scheduling software treats each warehouse or terminal as a location with its own address and time zone, each service says where it happens, and the AI asks the caller which location before it offers a slot. Find my locations on my website fills the addresses for you.
What happens when a carrier misses the appointment?
After the grace period the booking is marked NO-SHOW by itself, and with the rule on one polite re-book message goes out. A carrier who no-showed twice in a year is marked, and the AI asks him to confirm at his next booking.
Keep exploring
Where next?
Start with the one thing you need. Add more anytime by asking Lisa.
AI Front Office for Logistics ›
Easy setup
Answers & books
Sells
Helps your team
Included
Award-winning AI
Winner at CES 2026, ISE 2026 and TMCnet Enterprise AI Product of the Year.
REAL AI - the whole Front Office is AI, not old software with an AI button.
Awards & trade shows ›
Give Lisa your website.
She sets up your business in 2 minutes.
Other software makes you learn it. Zanus AI learns your business.
Try it free on your own business — no credit card, per company, never per seat.
Ready to buy? See plans & pricing ›
Or call +1 (954) 736-3939 — the AI answers.